BIXOLON SRP-QE300 User Manual
Thermal receipt printer
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- User manual (22 pages) ,
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Table of Contents
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Summary of Contents for BIXOLON SRP-QE300
- Page 1 User’s Manual SRP-QE300/QE302 THERMAL RECEIPT PRINTER Ver. 2.00 www.bixolon.com...
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Page 2: Copyright
It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. - Page 3 SRP-QE300/QE302 Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
- Page 4 SRP-QE300/QE302 Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
- Page 5 SRP-QE300/QE302 Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
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Page 6: Warning & Caution
Do not connect multiple products to a Only use authentic products from single or faulty power outlet. Use only BIXOLON. The company will not provide grounded power outlets that meet the post-sale support for damaged or other industry standard. Noncompliance may quality issues that any fake cause electric shock or fire. - Page 7 Do not place heavy product, please contact the original objects, liquids, or metals on the place of purchase or through product. This could cause damage to BIXOLON website’s product repair the product or a fire. page (www.bixolon.com). Ver. 2.00 - 7 -...
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Page 8: Manual Introduction
SRP-QE300/QE302 Manual Introduction This manual provides basic information on printers and provides ways to install, use, and check them. In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it. -
Page 9: Printer Introduction
SRP-QE300/QE302 Printer Introduction The SRP-QE300 is a Economic 3-inch (80mm) thermal receipt printer, Designed for compact size required industry due to its high space utilization. Its ideal for a range of printing application where space and budgets are an issue. -
Page 10: Table Of Contents
SRP-QE300/QE302 Table of Contents Copyright ........................... 2 WARNING & CAUTION ...................... 6 Manual Introduction ......................8 Printer Introduction ......................9 1. Preparation ......................... 11 2. Product Part Names ....................12 2-1 Printer Part Names ......................12 2-2 Interface Part Names ..................... 13 2-2-1 USB Interface ...................... -
Page 11: Preparation
SRP-QE300/QE302 1. Preparation • If there is any part missing, please contact the place of purchase. • The actual part may look different from the image. SRP-QE300/302 Standard Components AC/DC Adapter Power Cord Roll Paper Installation Guide Optional Components USB A-B Cable Ver. -
Page 12: Product Part Names
SRP-QE300/QE302 2. Product Part Names 2-1 Printer Part Names Controller Manual Cutter Cover Open Lever Printer Cover Ver. 2.00 - 12 -... -
Page 13: Interface Part Names
SRP-QE300/QE302 2-2 Interface Part Names • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. 2-2-1 USB Interface USB Port Pin No. Signal Name Designation (Color) Function Shell Shield... -
Page 14: Ethernet Interface
- This port is exclusively for Ethernet communications. Other products are incompatible. - Refer to the utility and network connection manual for Interface connection information. The network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. Ver. 2.00 - 14 -... -
Page 15: Drawer Kick-Out Port
SRP-QE300/QE302 2-2-3 Drawer Kick-out Port Connect the Drawer Kick-out connection cable to the drawer kick-out connector on the rear side of the printer. Drawer kick-out port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal... -
Page 16: Installation & Usage
SRP-QE300/QE302 3. Installation & Usage 3-1 Printer Installation Placings - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation. - Install the printer on a flat and level surface. -
Page 17: Power Connection
SRP-QE300/QE302 3-2 Turn on the Power 1) After turning the printer off, connect the AC/DC adapter jack to the printer’s power port. Power Port AC/DC Adapter 2) When connecting the adapter jack, ensure that it is inserted in the correct direction. - Page 18 4) Press the “ON” switch to turn on the printer. - Be sure to turn off the printer and connect or disconnect the cable. - Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.
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Page 19: Inserting And Changing The Paper Roll
SRP-QE300/QE302 3-3 Inserting and changing the paper roll Use paper roll that complies with the specifications If you use a paper roll including paper core attached to paper, the paper may not be properly recognized as paper Empty due to not proper releasing of paper. - Page 20 SRP-QE300/QE302 2) Remove the empty paper roll and replace with a new one as shown in the image. 3) Check the orientation of the roll paper when inserting it into the printer. Ver. 2.00 - 20 -...
- Page 21 SRP-QE300/QE302 4) Pull out a small amount of paper as shown in the picture, and close the cover. When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. 5) Cut the paper as shown in the following picture.
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Page 22: Using Controller
SRP-QE300/QE302 3-4 Using Controller Explanation Red light will be on in various error conditions such as Error (LED) out of paper, cover open, etc Red light will be on when there is no paper or paper almost runs out. If this light keeps blinking, it means... -
Page 23: Printer Setting Change
SRP-QE300/QE302 4. Printer Setting Change This product does not support Dip Switch. In order to change the product’s configuration, use either the virtual memory switch utility or the virtual memory switch management function when performing a self-diagnosis. - Turn the product power ON/OFF by using the virtual memory switch utility. -
Page 24: Self-Test
SRP-QE300/QE302 5. Self-Test The self-test checks whether the printer has any problems. If the self-diagnostics reveal no error in the printer, please see other device or software. If the printer does not run normally, please contact the place of purchase. - Page 25 SRP-QE300/QE302 (1) If “Continuous SELF-TEST” is selected Press the Feed button for less than one second to print the preset page. The self-test ends automatically as it prints the following line and cuts the paper. *** COMPLETED *** The printer goes into normal print mode upon completion of the self-test.
- Page 26 SRP-QE300/QE302 (2) If “VMSM Selection” is selected The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer 1 : Print current settings 2 : Set Print Density 3 : Set Print Speed 4 : Set Cutting mode 5.
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Page 27: Hexadecimal Dumping
SRP-QE300/QE302 6. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands. -
Page 28: Maintenance
SRP-QE300/QE302 7. Maintenance 7-1 Paper Jam 1) Power cycling the printer will return the movable blade to its home position and clear minor paper jams. 2) Open and close the printer cover if power cycling does not solve the problem. -
Page 29: Cleaning Printer
SRP-QE300/QE302 7-2 Cleaning Printer • The presence of dust, foreign matter, adhesive matter, or other pollutants inside the printer’s head and internal capacity may undermine printing quality. It is recommended to clean printer at every paper roll change. Periodic cleaning (every 3 months at minimum) is recommended to maintain print quality. -
Page 30: Specifications
72 mm Roll Width 3-inch 79.5±0.5 mm No. of Characters per Line SRP-QE300: 42 (Font A) ,56 (Font B), 56 (Font C) (Default Value) SRP-QE302: 48 (Font A) ,64 (Font B), 64 (Font C) Printing Speed Max. 200 mm/sec Receiving Buffer Size... -
Page 31: Recommended Papers
- The use of papers other than those recommended above may Cause damage to the printer’s TPH or degrade the printing quality. BIXOLON is not responsible for the damage caused by non-recommended papers. - If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones. - Page 32 SRP-QE300/QE302 Revision history Ver. Date Description 1.00 30-11-2017 1.01 06-05-2020 Add SRP-QE300D,302D Model 2.00 07-11-2023 New form Ver. 2.00 - 32 -...
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