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SRP-Q300/302 Introduction SRP-Q300/302 series printers have been designed to be connected to various types of electronic devices such as POS (Point Of Sales), and computer peripheral devices. ※ The main features of the printer are as follows: 1. Thermal Printer and B-gate 2.
SRP-Q300/302 Safety Information Warning: Warnings must be heeded carefully in order to prevent serious physical harm. Caution: Cautions must be heeded in order to prevent minor injuries, equipment damage, or data loss. Symbol Information DC (Direct current) Error, Warning, Caution...
SRP-Q300/302 1. Installing Printer and Getting Started 1-1 Unpacking • Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. - Product SRP-Q300H/Q302H SRP-Q300/302 (B-gate Model) - Standard Components AC/DC Adaptor Power Cord...
SRP-Q300/302 1-2 Interface • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. The drawer to be used with the printer should meet the specifications of the printer. 1-2-1 USB Interface...
Receive - WHITE BROWN BROWN * Refer to the Ethernet User’s Manual that is available from the BIXOLON website for more detailed information. - When B-gate is connected to the printer, all communication ports of the printer will be deactivated. Instead,...
SRP-Q300/302 1-2-3 Wireless LAN Interface(Option) • Printer Set 1) Wireless LAN Communication Specifications Item Specifications Frequency 2.4GHz / 5GHz Protocol 802.11 a/b/g/n 2) Connecting Wireless LAN * Printer can be connected to terminal devices with wireless LAN communication capability (PDA, PC, smartphone, tablet PC, etc.).
SRP-Q300/302 1-2-5 NFC(Near Field Communication)(Built-in) 1) NFC Communication Specifications Item Specifications Frequency 13.56 MHz Standard ISO14443A – 106Kbps Type Tag Type 2 Range Max. 10mm* 2) NFC Connection • The printer supports near-field communication with NFC-enabled devices. (PDA, smartphone, tablet PC).
SRP-Q300/302 1-3 Drawer Port • Connect the cash drawer connection cable to the drawer kick-out connector on the rear side of the printer. Drawer(DK) Port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal...
SRP-Q300/302 1-4 Customer LCD Port LCD Port • Connect the BIXOLON Customer LCD Display BCD-3000 cable to the LCD connector located at the rear of the printer. Pin No. Signal Name Direction +5VDC Output Output Input Signal Ground Input Output...
SRP-Q300/302 1-5 Connecting Power Supply 1) Make sure the product is turned off before connecting the power supply. 2) Connect the power cable with the flat side pointing to the outside of the printer, as shown in the diagram below.
SRP-Q300/302 - Only use a power supply provided by Bixolon. Bixolon shall bear noresponsibility for damage caused by using a third-party power supply. - Check the power supply’s label to check its electronic specs. - When removing the power supply, make sure you have a firm grasp of the plug terminal of the power cable and the printer and pull horizontally.
SRP-Q300/302 1-7 Installing & Replacing Paper 1) Open the printer cover by pulling the Open Cover lever forward. - Do not open the print cover while the printer is operating, otherwise the printer may be damaged. Caution - This printer should be used in Front Exit orientation. We don't guarantee any of issue by Vertical Exit orientation.
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SRP-Q300/302 3) Pull out a small amount of paper as shown in the picture, and close the cover. - When closing the cover, hold down the center of printer cover Caution firmly so that paper roll is loaded correctly. 4) Cut the paper as shown in the following picture.
SRP-Q300/302 1-10 Using Printer Functions • Error (Indicator Lamp) Red light will be on in various error conditions such as out of paper, cover open, etc. • Paper (Indicator Lamp) Red light will be on when there is no paper or paper almost runs out. If this light keeps blinking, it means that the printer is in self-test standby state or waiting for macro execution.
SRP-Q300/302 2. Self-Test • The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 1) Make sure paper roll has been installed properly. 2) Turn on the power while holding down the FEED button and the self-test begins.
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SRP-Q300/302 • If “VMSM Selection” is selected (1) The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer 1 : Print current settings 2 : Set Print Density 3 : Set Print Speed...
SRP-Q300/302 3. Hexadecimal Dumping • This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
72 mm Roll Width 3 inches 79.5±0.5 mm No. of Characters per Line SRP-Q300: 42 (Font A) ,56 (Font B) ,56 (Font C) (Default Value) SRP-Q302: 48 (Font A) ,64 (Font B) ,64 (Font C) Printing Speed Max. 220 mm/sec...
SRP-Q300/302 5. Appendix 5-1 Cleaning Printer • Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 1) Open the printer cover and remove the paper currently in use. 2) Residue or contamination of printer head should be wiped out by ethanol or IPA.
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SRP-Q300/302 Warning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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SRP-Q300/302 Revision history Rev. Date Page Description 1.00 01.06.17 - 24 - Rev. 1.00...
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