BIXOLON SRP-380/2 Network Connection Manual
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BIXOLON SRP-380/2 Network Connection Manual

BIXOLON SRP-380/2 Network Connection Manual

Thermal pos printer
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Network Connection Manual
Thermal POS Printer
Ver. 1.02
www.bixolon.com

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Summary of Contents for BIXOLON SRP-380/2

  • Page 1 Network Connection Manual Thermal POS Printer Ver. 1.02 www.bixolon.com...

  • Page 2: Table Of Contents

    Network Connection Manual Table of Contents Copyright ..........................3 1. Introduction ........................4 2. Precaution ........................5 2-1 WLAN ..........................5 3. Specification........................6 3-1 Network ........................... 6 3-2 Supported Model ......................7 3-2-1 Model List ........................7 3-2-2 On-Board Ethernet ....................8 3-2-3 Ethernet Interface Card (IFJ-E) .................

  • Page 3: Copyright

    BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.

  • Page 4: Introduction

    Network Connection Manual 1. Introduction This Network manual provides information on the connection of network with the Industrial Label printer. Ver.1.02 - 4 -...

  • Page 5: Precaution

    Network Connection Manual 2. Precaution 2-1 WLAN 1) The printer has to be within 100m(Outdoor) from AP(Access point) to connect WLAN. Although 35m is able to communicate in door, WLAN could be affected by environment to be shorten. 2) The maximum separating distance may be shortened if transmission obstacles, such as cement walls, are present.

  • Page 6: Specification

    Network Connection Manual 3. Specification 3-1 Network Categories Feature Implementation Interface 10/100 Base-T All in one(Auto detection) DHCP Client, HTTP, ARP, ICMP, IPv4, TCP, Protocol Operation Mode Infrastructure, Soft AP, Ad-hoc, Wi-Fi Direct Wireless IEEE 802.11a/b/g/n Standard Range Up to 100m free space (Outdoor) WLAN WEP64/128 WPA1/2 - PSK...

  • Page 7: Supported Model

    Check the back of the printer to identify the type of Ethernet interface that the • printer provides. 3-2-1 Model List WLAN (Option) Model On-Board IFJ-E IFJ-EL Built-in IFJ-WD SRP-380/2 SRP-380/2II SRP-F310/2/3II SRP-350/2plusIII SRP-350/2plusV SRP-350/2III SRP-350/2V SRP-S200 SRP-S300 SRP-S320 SRP-S3000...

  • Page 8: On-Board Ethernet

    Network Connection Manual 3-2-2 On-Board Ethernet The image below is provided as an example for reference only. Ver.1.02 - 8 -...

  • Page 9: Ethernet Interface Card (Ifj-E)

    Network Connection Manual 3-2-3 Ethernet Interface Card (IFJ-E) The image below is provided as an example for reference only. Ver.1.02 - 9 -...

  • Page 10: Ethernet Interface Card (Ifj-El)

    Network Connection Manual 3-2-4 Ethernet Interface Card (IFJ-EL) The image below is provided as an example for reference only. Switch - Make sure that the printer is powered off before manipulating the switch. - On-board Ethernet cannot be used when the IFJ-EL is installed. - If the IFJ-EL is switched to Ethernet, - On-board USB is disabled.

  • Page 11: Wlan Interface Card (Ifj-Wd)

    Network Connection Manual 3-2-5 WLAN Interface Card (IFJ-WD) The image below is provided as an example for reference only. Ver.1.02 - 11 -...

  • Page 12: How To Connect

    Network Connection Manual 4. How to Connect Network can be configured through the printer’s LCD Display, USB, Network interface. When changing the printer network, it is essential to ensure that the network settings of the host (e.g., PC, PDA) and the printer are properly configured for communication.

  • Page 13: Connecting Printer

    Network Connection Manual 4-1 Connecting Printer 4-1-1 Connecting LAN Connect Ethernet cable to Printer and network device. Use the “Net Configuration Tool” to adjust the settings. 4-1-2 Connecting WLAN Connect USB cable to Printer, PC device. Use the “Net Configuration Tool” to adjust the settings. Set the printer to Infrastructure mode to configure a network with an AP (Access Point).

  • Page 14: Check Network Setting

    Network Connection Manual 4-2 Check Network Setting 4-2-1 Ethernet Interface Card(IFJ-E) Function Key When the printer is booted, press the “Function Key” button to output the network setting value. In DHCP mode, the network setting values are not output when no IP address is assigned.

  • Page 15: On-Board Ethernet / Ethernet Interface Card(Ifj-El) / Wlan

    Network Connection Manual 4-2-2 On-Board Ethernet / Ethernet Interface Card(IFJ-EL) / WLAN 4-2-2-1 Standard model (Excluding SRP-Q300II) Printer Cover Feed Button Cover Open Button 1) Open the printer cover after the printer has fully booted up. Ver.1.02 - 15 -...
  • Page 16 Network Connection Manual 2) Press and hold the Feed button for 5 seconds. 3) When you close the printer cover, the internal buzzer will beep 5 times and the printer will enter the interface setting verification mode. You will then see the following message printed out.
  • Page 17 Network Connection Manual Checking Interface Setting 0: Exit 1: LAN Information Print 2: LAN Factory Reset and Reboot Printer 3: WLAN Information Print 4: WLAN Factory Reset and Reboot Printer 5 or more: None Select Modes by Feed button control as below.
  • Page 18 Network Connection Manual LAN SETTING MAC ADDRESS : 00:15:94:C2:6B:A8 IP ADDRESS : 192.168.0.48 SUBNET MASK : 255.255.255.0 GATEWAY : 192.168.0.1 PORT : 9100 INACTIVITY DHCP MODE : ENABLE < LAN Information Printing > WLAN SETTING WLAN F/W VERSION : 02.00(3930) SYSTEM NAME : SRP-350plusV NETWORK MODE : SOFT AP FREQUENCY : (Priarity) 2.4GHz/5GHz...
  • Page 19 Network Connection Manual 4-2-2-2 SRP-Q300II Feed Button Printer Cover Cover Open Lever 1) Open the printer cover after the printer has fully booted up. Ver.1.02 - 19 -...
  • Page 20 Network Connection Manual 2) Press the Feed button. 3) When you close the printer cover, the printer will enter the interface setting verification mode. For setting information, refer to the “Ethernet configuration” and “WLAN configuration” sections in SELF TEST INFORMATION. Ver.1.02 - 20 -...
  • Page 21 Network Connection Manual SRP-Q300II SELF TEST INFORMATION Firmware Version V0x.xx STB xxxxxx Configuration … … Ethernet configuration … … WLAN configuration … … SELECT MODES BY PRESSING FEED BUTTON Exit SELF-TEST : Less than 1 second Mode Selection : 1 second or more Ver.1.02 - 21 -...

  • Page 22: Lan Connection Setting (Windows 11)

    Network Connection Manual 4-3 LAN Connection Setting (Windows 11) 1) Search the “Settings” and then Click the “Settings” 2) Click the “Network & Internet” >> ”Ethernet” Ver.1.02 - 22 -...
  • Page 23 Network Connection Manual 3) Click the “IP assignment” >> ”Edit” Ver.1.02 - 23 -...
  • Page 24 Network Connection Manual 4-1) If the printer and the host device are designed to receive an IP address from a DHCP server, select “Automatic (DHCP)” and then click “Save.” 4-2) If the printer and the host device are designed to use a static IP address, select “Manual”...
  • Page 25 Network Connection Manual - When setting “Edit IP settings” to “Manual,” make sure that you assign a correct IP address to avoid IP address conflicts on the network. - Incorrect “IP address” and “Subnet mask” settings may disrupt communication with the printer. Ver.1.02 - 25 -...

  • Page 26: Wlan Connection Setting (Windows 11)

    Network Connection Manual 4-4 WLAN Connection Setting (Windows 11) 1) Search the “Settings” and then Click the “Settings” 2) Click the “Network & Internet” >> ”Wi-Fi” 3) Click the “Wi-Fi” turn on. Ver.1.02 - 26 -...
  • Page 27 Network Connection Manual 4) Click the “Hardware properties” 5) Click the “IP assignment” >> ”Edit” Ver.1.02 - 27 -...
  • Page 28 Network Connection Manual 6-1) If the printer and the host device are designed to receive an IP address from a DHCP server, select “Automatic (DHCP)” and then click “Save.” 6-2) If the printer and the host device are designed to use a static IP address, select “Manual”...
  • Page 29 Network Connection Manual - When setting “Edit IP settings” to “Manual,” make sure that you assign a correct IP address to avoid IP address conflicts on the network. - Incorrect “IP address” and “Subnet mask” settings may disrupt communication with the printer. Ver.1.02 - 29 -...
  • Page 30 Network Connection Manual 7) Click the “Manage known networks” 8) Click the “Add a new network” >> ”Add network” Ver.1.02 - 30 -...
  • Page 31 Network Connection Manual 9-1) If the printer is in Soft-AP mode, check the printer's Wi-Fi information and enter the settings accordingly. 9-2) If the printer is in Infrastructure mode, check the Wi-Fi AP information to which the printer is connected and enter the settings accordingly. Ver.1.02 - 31 -...
  • Page 32 Network Connection Manual Depending on the network connection status of your host PC, you may not be able to connect to the Wi-Fi AP. In such cases, select "Show available networks" to manually select a Wi-Fi AP. Ver.1.02 - 32 -...
  • Page 33 Network Connection Manual 10) Click the “Show available networks” Select a Wi-Fi AP from the list, and then click “Connect.” Ver.1.02 - 33 -...

  • Page 34: Wlan Connection Configure (Android)

    Network Connection Manual 4-5 WLAN Connection Configure (Android) 1) Select “Wi-Fi”. 2) Select the printer or Wi-Fi AP to connect. 3) Select “CONNECT”. 4) Wi-Fi communication is available Ver.1.02 - 34 -...

  • Page 35: Wlan Connection Configure (Ios)

    Network Connection Manual 4-6 WLAN Connection Configure (iOS) 1) Select “Wi-Fi”. 2) Wi-Fi ON and Select the printer or Wi-Fi AP to connect. 3) Wi-Fi communication is available. Ver.1.02 - 35 -...

  • Page 36: Network Test By Using Windows Test Page

    You can use the Windows printer driver as shown below when there is no test program. You can download the latest version of Windows driver from our home page. (www.bixolon.com) 1) Double-click the Windows Driver installation file. 2) Click “Install”.
  • Page 37 Network Connection Manual 3) Select “Installation” and click “Next”. 4) Select “Model Name” and click “Next”. Ver.1.02 - 37 -...
  • Page 38 Network Connection Manual 5) Select “Network” and click “Add TCP/IP Port”. 6) Enter the IP address and port number, and then click “OK”. Ver.1.02 - 38 -...
  • Page 39 Network Connection Manual 7) Click “Next”. 8) Click “Next”. Ver.1.02 - 39 -...
  • Page 40 Network Connection Manual 9) Click “Next”. 10) Click “Finish”. Ver.1.02 - 40 -...
  • Page 41 Network Connection Manual 11) Open the printer properties window in the Windows OS. (1) Installing on Windows XP / Server 2003 ※ Control Panel – Printers and Faxes. (2) Installing on Windows VISTA / Server 2008 / 7 / 8 / Server 2012 / 10 ※...
  • Page 42 Network Connection Manual 14) Click “Print Test Page” and check printing status. Proper installation of the driver is indicated if the test page is printed normally. Ver.1.02 - 42 -...

  • Page 43: Factory Reset

    Network Connection Manual 6. Factory Reset This function changes the Network settings of the printer to the initial factory settings. - The SSID of the WLAN is also reset to Default (Soft AP). 6-1 Initializing Ethernet Interface Setting(IFJ-E) Function Key With the printer turned off, press the “Function Key”...

  • Page 44: Initializing On-Board Ethernet / Ethernet Interface (Ifj-El) / Wlan Setting

    Network Connection Manual 6-2 Initializing On-Board Ethernet / Ethernet Interface (IFJ-EL) / WLAN Setting 6-2-1 Standard model (Excluding SRP-Q300II) Printer Cover Feed Button Cover Open Button 1) Open the printer cover after the printer has fully booted up. Ver.1.02 - 44 -...
  • Page 45 Network Connection Manual 2) Press and hold the Feed button for 5 seconds. 3) When you close the printer cover, the internal buzzer will beep 5 times and the printer will enter the interface setting verification mode. You will then see the following message printed out.
  • Page 46 Network Connection Manual Checking Interface Setting 0: Exit 1: LAN Information Print 2: LAN Factory Reset and Reboot Printer 3: WLAN Information Print 4: WLAN Factory Reset and Reboot Printer 5 or more: None Select Modes by Feed button control as below.

  • Page 47: Srp-Q300Ii

    Network Connection Manual 6-2-2 SRP-Q300II Feed Button Printer Cover Cover Open Lever 1) Open the printer cover after the printer has fully booted up. Ver.1.02 - 47 -...
  • Page 48 Network Connection Manual 2) Press the Feed button. 3) When you close the printer cover, the printer will enter the interface setting verification mode. Ver.1.02 - 48 -...
  • Page 49 Network Connection Manual SRP-Q300II SELF TEST INFORMATION Firmware Version V0x.xx STB xxxxxx Configuration … … Ethernet configuration … … WLAN configuration … … SELECT MODES BY PRESSING FEED BUTTON Exit SELF-TEST : Less than 1 second Mode Selection : 1 second or more Once self-test printing is complete, press and hold the button to enter “Mode Selection”.
  • Page 50 Network Connection Manual Interface Setting 0: Exit 1: LAN Factory Reset 2: SWC mode 3: WLAN Factory Reset 4 or more: None Select Modes by Feed button control as below. Step 1. Short-press as many times as The mode number to choose. Step 2.

  • Page 51: Factory Reset Values

    Network Connection Manual 6-2-3 Factory Reset Values Inactivity time IP Assignment Network DHCP (Automatic) Method Local Port 9100 Printer Name *Printer model Printer Port Num 9100 System User ID admin User Password password Enc / Auth Encryption None/Open Network Mode Soft AP mode WLAN SSID...

  • Page 52: Troubleshooting

    Network Connection Manual 7. Troubleshooting Check network setting [IP Address] Check whether the IP Address band of the printer rand the AP(or wireless terminals) are the same. For example, when the subnet mask is 255.255.255.0(/24), make sure that the first three of four digits in IP address match.
  • Page 53 Network Connection Manual [Authentication/Encryption] Check the authentication/encryption setting status. Check whether the settings of the printer and the AP(wireless terminals) are the same. Ver.1.02 - 53 -...
  • Page 54 Network Connection Manual PING Check 1. When entering IP address manually without using DHCP, you must check whether the corresponding IP address is used by other equipment. The printer may not work Checking IP collision normally when there is a collision in the IP address. 2.
  • Page 55 Network Connection Manual Check Cable In order to check whether the problem is due to the LAN cable, connect the cable connected to the printer to other When using Ethernet terminals or the PC to confirm whether its operation is normal.

  • Page 56: Revision History

    Network Connection Manual Revision History Ver. Date Description 1.00 07-12-2022 Add checking and initializing 1.01 20-12-2023 SRP-Q300II network settings 1.02 22-05-2024 Renewal, Add checking IFJ-EL network settings Ver.1.02 - 56 -...

This manual is also suitable for:

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