BIXOLON SRP-Q200 User Manual
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BIXOLON SRP-Q200 User Manual

BIXOLON SRP-Q200 User Manual

Thermal receipt printer
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User's Manual
SRP-Q200
THERMAL RECEIPT PRINTER
Ver. 2.00
www.bixolon.com

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Summary of Contents for BIXOLON SRP-Q200

  • Page 1 User’s Manual SRP-Q200 THERMAL RECEIPT PRINTER Ver. 2.00 www.bixolon.com...

  • Page 2: Copyright

    It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product.
  • Page 3 SRP-Q200 Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
  • Page 4 SRP-Q200 Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 SRP-Q200 Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.

  • Page 6: Warning & Caution

    Do not connect multiple products to a Only use authentic products from single or faulty power outlet. Use only BIXOLON. The company will not provide grounded power outlets that meet the post-sale support for damaged or other industry standard. Noncompliance may quality issues that any fake cause electric shock or fire.
  • Page 7 Do not place heavy product, please contact the original objects, liquids, or metals on the place of purchase or through product. This could cause damage to BIXOLON website’s product repair the product or a fire. page (www.bixolon.com). Ver. 2.00 - 7 -...

  • Page 8: Manual Introduction

    SRP-Q200 Manual Introduction This manual provides basic information on printers and provides ways to install, use, and check them. In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it.

  • Page 9: Printer Introduction

    SRP-Q200 Printer Introduction The SRP-Q200 is a high performance super compact receipt and ticket solutions for limited spaces. Pairing multiple configurations for top and front-exit printing ideal for couponing or ticketing applications that require dense data usage. Joining BIXOLON's highly successful existing cube printing series.

  • Page 10: Table Of Contents

    SRP-Q200 Table of Contents Copyright ............................2 WARNING & CAUTION ........................6 Manual Introduction ........................8 Printer Introduction ......................... 9 1. Preparation ..........................11 2. Product Part Names ........................12 2-1 Printer Part Names ........................12 2-2 Interface Part Names ........................12 2-2-1 USB Interface ..........................

  • Page 11: Preparation

    SRP-Q200 1. Preparation • If there is any part missing, please contact the place of purchase. • The actual part may look different from the image. SRP-Q200 Standard Components Power Cord Installation Guide AC/DC Adapter Roll Paper Option Components Serial Cable...

  • Page 12: Product Part Names

    SRP-Q200 2. Product Part Names 2-1 Printer Part Names Manual Cutter Cover Open Lever Printer Cover Controller Ver. 2.00 - 12 -...
  • Page 13 SRP-Q200 2-2 Interface Part Names • Open the rear cover and connect the host to the printer using the appropriate interface cable. Cover-Rear Cover-Rear Open Button To detach cover-rear easily, press cover-rear Open Button. Ver. 2.00 - 13 -...

  • Page 14: Usb Interface

    SRP-Q200 2-2-1 USB (Built-in) USB Port ⚫ Model : SRP-Q200S USB Port ⚫ Model : SRP-Q200Ex Pin No. Signal Name Designation (Color) Function Shell Shield Drain Cable Frame Ground VBUS Host Power WHITE Data Line (D-) GREEN Data Line (D+)

  • Page 15: Ethernet Interface

    - Refer to the utility and network connection manual for Interface connection information. The network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. Connect or disconnect the communication cable while the printer power is off. If power is on, your data may be lost.

  • Page 16: Serial Interface (Rs-232C)

    SRP-Q200 2-2-3 Serial Interface Card (RS-232C) Serial Port * Printer side Pin No. Signal Name Direction Function Output Transmit Data Input Receive Data Output Ready To Send Input Clear To Send Signal Ground Connect or disconnect the communication cable while the printer power is off.

  • Page 17: Wireless Lan Interface (Option)

    (PDA, PC, smartphone, tablet PC, etc.). Refer to the Network Connection Manual for more detailed instructions about how to establish the connection. The Network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. 2-2-5 Bluetooth Interface Card (Option)

  • Page 18: Drawer Kick-Out Port

    SRP-Q200 2-2-6 Drawer Kick-out Port Connect the Drawer Kick-out cable to the drawer kick-out port on the rear side of the printer. Drawer Kick-out port Port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal...

  • Page 19: Installation & Usage

    SRP-Q200 3. Installation & Usage 3-1 Printer Installation Placings - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation. - Install the printer on a flat and level surface.

  • Page 20: Connecting Power Supply

    SRP-Q200 3-2 Turn on the Power 1) After turning the printer off, connect the AC/DC adapter jack to the printer’s power port. Power Port AC/DC Adapter Jack 2) When connecting the adapter jack, ensure that it is inserted in the correct direction.
  • Page 21 4) Press the “ON” switch to turn on the printer. - Be sure to turn off the printer and connect or disconnect the cable. - Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.

  • Page 22: Installing & Replacing Paper

    SRP-Q200 3-3 Installing & Replacing Paper Use paper roll that complies with the specifications If you use a paper roll including paper core attached to paper, the paper may not be properly recognized as paper Empty due to not proper releasing of paper.
  • Page 23 SRP-Q200 2) Remove the empty paper roll and replace with a new one as shown in the image. 3) Check the orientation of the roll paper when inserting it into the printer. Ver. 2.00 - 23 -...
  • Page 24 SRP-Q200 4) Pull out a small amount of paper as shown in the picture, and close the Pinter Cover. When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. Ver. 2.00...

  • Page 25: Using Printer Functions

    SRP-Q200 3-4 Using Printer Functions Explanation Power LED The Power LED light is on whenever the printer is on. Red light will be on in various error conditions such as Error LED out of paper, cover open, etc. Press this button to feed the paper out.

  • Page 26: Printer Setting Change

    SRP-Q200 4. Printer Setting Change This product supports virtual memory switch changes using the virtual memory switch utility. Enable virtual memory switch management for self-diagnosis. • Adjusting print speed and density by virtual memory switch setting Print Print Level MSW 1-8...

  • Page 27: Self-Test

    SRP-Q200 5. Self-Test The self-test checks whether the printer has any problems. If the self-diagnostics reveal no error in the printer, please see other device or software. If the printer does not run normally, please contact the place of purchase - Do not open the top cover while the printer is running.
  • Page 28 SRP-Q200 (1) If you select “Continuous SELF-TEST” ① Press the FEED button for less than 1 second, and the printer prints the pre-created character format. ② The self-test ends automatically and the printer prints the following text and then cuts the paper.
  • Page 29 SRP-Q200 (2) If you select “VMSM Selection” ① The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer 1 : Print current settings 2 : Set Print Density 3 : Set Cutting mode...

  • Page 30: Hexadecimal Dumping

    SRP-Q200 6. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.

  • Page 31: Maintenance

    SRP-Q200 7. Maintenance 7-1 Paper Jam 1) Power cycling the printer will return the movable blade to its home position and clear minor paper jams. 2) Open and close the printer cover if power cycling does not solve the problem.

  • Page 32: Cleaning Printer

    SRP-Q200 7-2 Cleaning Printer • The presence of dust, foreign matter, adhesive matter, or other pollutants inside the printer’s head and internal capacity may undermine printing quality. It is recommended to clean printer at every paper roll change. Periodic cleaning (every 3 months at minimum) is recommended to maintain print quality.

  • Page 33: Specifications

    SRP-Q200 8. Specifications 8-1 Printer Specifications Printing Method Thermal printing Dot Density 203 dpi (8dots/mm) Printing Width 2-inch 54 mm Paper Width 2-inch 58.0±0.5 mm No. of Characters per Line 36 (Font A) ,48 (Font B, Font C) (Default Value) Printing Speed Max.

  • Page 34: Recommended Papers

    - The use of papers other than those recommended above may cause damage to the printer’s TPH or degrade the printing quality. BIXOLON is not responsible for the damage caused by non-recommended papers. - If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.
  • Page 35 SRP-Q200 Revision history Ver. Date Description 1.00 07-08-2019 1.01 20-08-2021 Add authentication statement (wireless communication) 2.00 07-11-2023 New form Ver. 2.00 - 35 -...

Table of Contents