BIXOLON SRP-QE300 User Manual

BIXOLON SRP-QE300 User Manual

Thermal receipt printer
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User's Manual
SRP-QE300/302
THERMAL RECEIPT PRINTER
Rev. 1.00
http://www.bixolon.com

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Summary of Contents for BIXOLON SRP-QE300

  • Page 1 User’s Manual SRP-QE300/302 THERMAL RECEIPT PRINTER Rev. 1.00 http://www.bixolon.com...
  • Page 2 SRP-QE300/302 Introduction SRP-QE300/302 series printers have been designed to be connected to various types of electronic devices such as POS (Point Of Sales), and computer peripheral devices. ※ The main features of the printer are as follows 1. THERMAL RECEIPT PRINTER 2.
  • Page 3 SRP-QE300/302 Safety Information Warning: Warnings must be heeded carefully in order to prevent serious physical harm. Caution: Cautions must be heeded in order to prevent minor injuries, equipment damage, or data loss. Symbol Information DC (Direct current) Error, Warning, Caution...
  • Page 4: Table Of Contents

    SRP-QE300/302 Table of Contents 1. Installing Printer and Getting Started ................. 5 1-1 Unpacking ......................... 5 1-2 Interface ..........................6 1-2-1 USB Interface ......................6 1-2-2 Ethernet Interface....................7 1-3 Drawer Port ........................8 1-4 Connecting Power Supply ....................9 1-5 Reconfiguration of Printer....................
  • Page 5: Installing Printer And Getting Started

    SRP-QE300/302 1. Installing Printer and Getting Started 1-1 Unpacking • Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. - Product SRP-QE300/302 - Standard Components AC/DC Adaptor Power Cord Roll Paper...
  • Page 6: Interface

    SRP-QE300/302 1-2 Interface • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface 1-2-1 USB Interface USB Port Pin No. Signal Name Designation (Color) Function Shell Shield Drain Cable...
  • Page 7: Ethernet Interface

    Receive - WHITE BROWN BROWN * Refer to the Ethernet User’s Manual that is available from the BIXOLON website for more detailed information. - All cables must be connected while the product is turned off. - This port is exclusively for Ethernet communications.
  • Page 8: Drawer Port

    SRP-QE300/302 1-3 Drawer Port • Connect the cash drawer connection cable to the drawer kick-out connector on the rear side of the printer. Drawer(DK) Port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal...
  • Page 9: Connecting Power Supply

    Power Connector Power Cable - Only use a power supply provided by Bixolon. Bixolon shall bear noresponsibility for damage caused by using a third-party power supply. - Check the power supply’s label to check its electronic specs.
  • Page 10: Reconfiguration Of Printer

    SRP-QE300/302 - If the voltage of the power supply and the power outlet is not correct, contact the seller and do not connect the power Warning supply. Failure to do so may result in damage to the product or fire.
  • Page 11: Installing & Replacing Paper

    SRP-QE300/302 1-6 Installing & Replacing Paper 1) Open the printer cover by pulling the Open Cover lever forward. - Do not open the print cover while the printer is operating, otherwise the printer may be damaged. Caution - This printer should be used in Front Exit orientation. We don't guarantee any of issue by Vertical Exit orientation.
  • Page 12 SRP-QE300/302 3) Pull out a small amount of paper as shown in the picture, and close the cover. - When closing the cover, hold down the center of printer cover Caution firmly so that paper roll is loaded correctly. 4) Cut the paper as shown in the following picture.
  • Page 13: Recommended Papers

    SRP-QE300/302 1-7 Recommended Papers - TF50KS-E (Paper Thickness: 65μm): Nippon Paper Industries Co., Ltd. - PD 150R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd. - PD 160R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd. - P350 (Paper Thickness: 62μm): Kansaki Specialty Paper, Inc. (USA) - P220AG (Paper Thickness: 65μm): Mitsubishi Paper Mills Limited...
  • Page 14: Using Printer Functions

    SRP-QE300/302 1-9 Using Printer Functions • Error (Indicator Lamp) Red light will be on in various error conditions such as out of paper, cover open, etc. • Paper (Indicator Lamp) Red light will be on when there is no paper or paper almost runs out. If this light keeps blinking, it means that the printer is in self-test standby state or waiting for macro execution.
  • Page 15: Self-Test

    SRP-QE300/302 2. Self-Test • The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 1) Make sure paper roll has been installed properly. 2) Turn on the power while holding down the FEED button and the self-test begins.
  • Page 16 SRP-QE300/302 • If “VMSM Selection” is selected (1) The following lines will be printed when the VMSM opens. ** VMSM Selection ** 0 : Exit and reboot printer 1 : Print current settings 2 : Set Print Density 3 : Set Print Speed 4 : Set Cutting mode 5.
  • Page 17: Hexadecimal Dumping

    SRP-QE300/302 3. Hexadecimal Dumping • This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
  • Page 18: Specifications

    72 mm Roll Width 3 inches 79.5±0.5 mm No. of Characters per Line SRP-QE300: 42 (Font A) ,56 (Font B) ,56 (Font C) (Default Value) SRP-QE302: 48 (Font A) ,64 (Font B) ,64 (Font C) Printing Speed Max. 200 mm/sec...
  • Page 19: Appendix

    SRP-QE300/302 5. Appendix 5-1 Cleaning Printer • Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 1) Open the printer cover and remove the paper currently in use. 2) Residue or contamination of printer head should be wiped out by ethanol or IPA.
  • Page 20 It is strictly prohibited to copy, duplicate, translate or convert into electronic form the whole or any part of the manual and product without the prior written approval of BIXOLON. BIXOLON maintains ongoing efforts to enhance and upgrade the functions and quality of all our products.
  • Page 21 SRP-QE300/302 Caution Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.
  • Page 22 SRP-QE300/302 Revision history Rev. Date Page Description 1.00 30.11.17 - 22 - Rev. 1.00...

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