Hyundai IONIQ 5 Owner's Manual page 615

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Emergency situations
UAE ECALL SYSTEM (FOR UAE, IF EQUIPPED)
The vehicle is equipped with a device* connected with the UAE eCall system for
making emergency call to response teams. The UAE eCall system is an automatic
emergency call service made in event of a traffic accident or other** accidents on the
roads. (only in countries with regulation on this system)
The system allows contacting with an officer of the single duty dispatch service in case
of accidents on the roads. (only in countries with regulation on this system)
The UAE eCall system given conditions, stated in the Owner's Manual as well as
Warranty and Service book transmits data to the Public Safety Answering Point (PSAP)
including such information as vehicle location, vehicle type, VIN (vehicle identification
number of the vehicle).
1. Road accident
2. Wireless network
3. Public Safety Answering Point (PSAP)
4. Rescue
*
UAE eCall device in the Owner's Manual means equipment, installed in the vehicle,
which provides connection with the UAE eCall system.
** "Other accidents" mean any accidents on the roads UAE (only in countries with
regulation on this system) resulted in injured people and/or necessity of provision of
assistance. In case of registration of any accident, it is necessary to stop a vehicle,
press button SOS (location of the button is specified on the picture in the chapter "UAE
eCall (IF EqUIPPED)") of the Owner's Manual. When making a call, the system gathers
information about the vehicle (from which a call was made), after which connects the
car with an officer of the Public Safety Answering Point (PSAP) to tell about the reason of
the emergency call.
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