Hyundai IONIQ 5 Owner's Manual page 613

Emergency situations
Manual accident reporting (For Europe)
The driver or passenger manually can make an emergency call in the Public Safety
Answering Point (PSAP), by pressing SOS button to call the necessary emergency
services.
A call to the emergency services through the Pan-European eCall system can be
cancelled by pressing the SOS button again only before the call connection.
After activation of emergency call in the manual mode (for proper emergency services
and support), the Pan-European eCall system automatically transmits the road
accident data / or data on other accident to the officer of the Public Safety Answering
Point (PSAP) (during emergency call) by pressing the SOS button.
If the driver or passenger accidentally presses the SOS button, it can be canceled by
pressing the button again. (For Russia)
It can be canceled by pressing the button again in 3 seconds. It can't be canceled after
that. (Except Russia)
In case of road accident or other accident for activation of emergency call in manual
mode it is necessary:
1. Stop the vehicle in accordance with traffic rules to ensure safety to yourself and
other participants of road traffic;
2. Press the SOS button, when pressing the button SOS registration of the device
in the wireless telephonic communication networks is carried out, minimum
data set about vehicle and its location is collected in accordance with of the
technical requirements of the device. After that connection with the officer of the
Pan-European eCall system is made for clearing up reasons (conditions) of the
emergency call.
3. After clearing up reasons of the emergency call, the officer of the Public Safety
Answering Point (PSAP) sends emergency services and completes the emergency
call.
If the emergency call is not carried out in accordance with the procedure, mentioned
above, the emergency call will be considered as erroneous.
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