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Evaluation Board User Guide
Q: During installation, when the board is plugged in for the first
time, the message shown in Figure 20 appears. When I click
Finish, the message shown in Figure 21 appears. What do I do
next?
Figure 20. Error During the Hardware Installation
Figure 21. Found New Hardware Issue
A: If the evaluation software is installed correctly (install the
software correctly prior to plugging in the board for the first
time), this message simply indicates that the
drivers have not been installed to the correct registry and,
therefore, could not be correctly located by the install wizard.
To reinstall the device drivers, use the following steps:
1.
Right-click My Computer, and left-click Properties.
2.
Go to the Hardware tab, select Device Manager, and
expand Other devices (see Figure 22). The computer has
not recognized the USB device, that is, the
evaluation board.
3.
Right-click USB Device and select Uninstall Driver.
4.
Unplug the evaluation board and wait approximately
30 seconds before plugging it in again.
5.
Proceed through the installation wizard a second time. The
expanded root directory shown in Figure 19 is a correct
installation. If the same error message is encountered the
second time, uninstall the device driver, uninstall the
software, and contact Analog Devices applications support
at
www.analog.com
for further instructions regarding valid
driver files.
AD5933
device
AD5933
Rev. 0 | Page 11 of 28
1. EXPAND THIS
DIRECTORY
Figure 22. USB Device Not Recognized
Figure 23. Correctly Installed Hardware
UG-364
2. RIGHT CLICK
ON THIS DEVICE
CORRECTLY INSTALLED
HARDWARE
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