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WARRANTY INFORMATION
TVS Motor Company Limited ('the Company') give this warranty with respect to the TVS iQube Electric
S manufactured by the Company.
While the Company has taken every care to maintain quality in the manufacture of the iQube Electric S, the
above said warranty is subject to other terms of warranty :
Warranty is applicable during 3 years from the date of purchase or first 50,000 km run of the vehicle whichever
is earlier for parts like battery, motor, controller and charger.
The Company's obligation under this warranty is limited to repairing or replacing, with new or equivalent of
the affected parts at no cost to customer for part or labour. The affected parts must be proven to Company's
satisfaction to have manufacturing defect due to faulty material or workmanship and in such cases the
Company's decision either to repair or replace the affected parts will be final. In the event of replacement of
parts, the Company also reserves the right to use parts of the same brand as the affected parts or any other
brand which is used by the Company in the course of manufacture. All parts replaced under this warranty will
become the property of the Company and must be returned to the company.
Limitations of Warranty :
The warranty does not cover damage or defects arising from the following conditions:
1. Misuse, abuse, or neglect of the Vehicle or the Battery, such as but not limited to:
•
The original serial number on the frame, motor or Battery being removed, distorted or altered.
•
The Battery cover is damaged or broken.
•
Battery cover is opened or attempted to open by force.
•
Short circuit due to misuse or wrongful testing.
•
Uneven charging of all the Batteries in a Vehicle.
•
Leaving battery under fully discharged condition for a long time.
•
Replacing/swapping of the Battery associated with a given Vehicle, with that from another vehicle.
•
Not using Manufacturer recommended charger for charging of the Battery along with or in exclusion of
the Vehicle.
•
The Vehicle not being at rest for at least 3 hours in a day
•
Exposure of Battery to direct sunlight or radiation of heat (above 25°C). Any natural wear and tear,
including without limitation, aging.
2. Warranty claims on proprietary items such as tyres, tubes etc,. should be preferred by the user directly on
the respective manufacturer, as per their warranty terms and the Company shall not be liable in any manner
in respect to the same.
3. Parts repaired or replaced under this warranty are warranted only throughout the remainder of the original
warranty period.
4. The Company is not liable for any delay in servicing due to reasons beyond the control of the Company or
any of its Authorised Main Dealers.
5. In any event, the Company is not liable for indirect, remote, incidental or consequential damages.
OM TVS iQube Electric S - Rev 4 - As on 10 Nov 2023
75
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