Avigilon H4VI-RO1-IR Interface User Manual

Video intercom camera

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Video Intercom Web
Interface User Guide
Avigilon H4 Video Intercom Camera Model:
H4VI-RO1-IR
 
 

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Summary of Contents for Avigilon H4VI-RO1-IR

  • Page 1 Video Intercom Web Interface User Guide Avigilon H4 Video Intercom Camera Model: H4VI-RO1-IR    ...
  • Page 2 The contents of this document and the specifications of the products discussed herein are subject to change without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document;...
  • Page 3: Table Of Contents

    Table of Contents Introduction System Requirements Other Web Interface Guides Accessing the Camera Web Interface Creating the Initial User and Logging In Logging In Live View Saving a Still Image Setup General Network Configuring 802.1x Port-Based Authentication Switching 802.1x Authentication Profiles Deleting an 802.1x Authentication Profile Configuring SNMP IP Filter...
  • Page 4 Downloading Recorded Video from the SD Card Deleting Recorded Video SD Card Failures Digital Inputs and Outputs Intercom SIP Peer to Peer Configuration SIP Server Configuration SIP Network Settings DTMF Supported Standards Configuring DTMF Codes Adding a DTMF Code Modifying a DTMF Code Deleting a DTMF Code SIP Video Settings Audio...
  • Page 5: Introduction

    Introduction Avigilon High Definition IP cameras include a web interface that allows you to view the live video and configure the camera through a web browser. Before you access the web interface, make sure all the procedures described in the camera installation guide have been completed.
  • Page 6: Accessing The Camera Web Interface

    After the camera has been installed, you need the camera's IP address to access the web interface. The IP address can be found in the following:   The Avigilon Control Center (ACC) software — Open the Setup tab to see the details of the selected camera.  ...
  • Page 7: Logging In

    Logging In Cameras manufactured before January 1, 2020, have a default username and password you can use to log in. You will automatically be prompted to enter your username and password to access the camera.   If the camera is in the factory default state and was manufactured after January 1, 2020, you will be asked to create a user with administrator privileges before the camera will be operational.
  • Page 8: Live View

    Live View After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream. Use the menu links in the top-left corner to navigate through the web interface. Click Live View any time to return to this page.
  • Page 9: Setup

    Setup Note: Certain options are not displayed if they are not supported by the camera model you are using or if you do not have the required user permissions. The factory default settings allow you to use the camera or encoder immediately after installation. If you have special requirements, you can customize the settings through the web interface.
  • Page 10: General

    General When you select Setup, the first page you see is the General page. The General page allows you to set the camera's identity. Tip: Features and options are disabled if they are not supported by the camera. Note: If a camera with video analytics or unusual motion detection is physically moved or adjusted, or if the focus or zoom level is changed, reset the learning progress to provide accurate results.
  • Page 11: Network

      Set up NTP on the DHCP server used by the ACC software.   Use a valid public NTP server.   Manually set the correct time in the Time Settings fields.  6. Click Apply to save your settings. Network On the Network page, you can change how the camera connects to the server network and choose how the camera keeps time.
  • Page 12  c. In the Static IPv6 Addresses field, enter the preferred IPv6 address. Click + for additional addresses. To change the prefix length, enter the preferred IPv6 address using Classless Inter-Domain Routing (CIDR) notation. For example, 2001:db8::1/32 would indicate the address prefix is 32-bits long.
  • Page 13: Configuring 802.1X Port-Based Authentication

     7. In the NTP Server area, indicate if you want the camera to use an NTP server to keep time.  a. Select the NTP source to use for keeping time:   Always use Avigilon Control Center NTP Server. Select this option if you want the camera to keep time through the Avigilon Control Center™ software only.  ...
  • Page 14: Switching 802.1X Authentication Profiles

    On the SNMP page, you can configure the camera's SNMP settings and choose the status information that is sent to the management station page. For more details on the status information or traps that will be sent, see the camera's Management Information Base (MIB) file on the Avigilon website: http://avigilon.com/support- and-downloads.
  • Page 15: Ip Filter

     1. In the left-menu pane, select Network > SNMP.  2. On the SNMP page, select the Enable SNMP check box.  3. From the Version drop-down list, select the preferred SNMP version. Be aware that both versions can be configured, but only one can be enabled at a time:  ...
  • Page 16: Security Settings

    Important: If you choose to filter IP access using the Allow Access option, make sure that you configure the correct addresses to be allowed or you may be locked out of your camera.  1. In the left menu pane, select Network > IP Filter.  2.
  • Page 17  3. Click Apply to save your settings. Important: Changing this setting on your camera will require your camera to reboot and you will lose the video stream for that time. Avigilon recommends that you apply this setting during non-critical operating times.
  • Page 18: Image And Display

      Last Known Light Level Many Avigilon High Definition IP cameras have electronic zoom and focus controls, and you can set the camera’s zoom and focus through this page as well.  1. Use the Zoom slider to adjust the camera’s zoom position.
  • Page 19   To focus towards infinity:   Click >> to take a large step.   Click > to take a small step.   Click Inf to focus at infinity.   If available, click Auto Focus to let the camera focus itself. Note: Once the focus is manually set, it will not change.
  • Page 20   External: The camera will open the IR cut filter and switch to monochrome mode based on the digital input circuit state. Note: The default digital input circuit state is configured on the Digital Inputs and Outputs page. For more information, see Digital Inputs and Outputs on page 29.
  • Page 21   Exposure: You can allow the camera to control the exposure by selecting Automatic, or you can set a specific exposure rate. Note: Increasing the manual exposure time may affect the image rate.   Exposure Offset: This is an advanced setting that allows you to compensate for unusual lighting conditions by setting an exposure offset value.
  • Page 22: Adjustments

    You can either use a preset configuration, or you can create your own custom configuration. Use the Preset drop-down list to select the preferred configuration:  a. Avigilon: This preset provides the recommended balance of brightness and color for video surveillance.
  • Page 23: Compression And Image Rate

    To enable easy access and lower bandwidth usage, the web interface only displays video in JPEG format. The settings on this page only affect the video transmitted to the network video management software. Avigilon High Definition IP cameras have dual stream capabilities. If the camera’s streaming format is set to Compression and Image Rate...
  • Page 24: Enabling Hdsm Smartcodec™ Technology Settings

    H.264 or H.265, the camera's web interface can still display live video in JPEG format. Note: The camera may automatically adjust compression quality in order to abide by the bandwidth cap specified.  1. In the Format drop-down list, select the preferred streaming format for displaying the camera video in the network video management software.
  • Page 25: Viewing The Rtsp Stream Uri

     4. In the Bandwidth Reduction drop-down list, select one of the options:     Medium (recommended)   High   Custom  5. Click Apply to save your changes. Viewing the RTSP Stream URI On the Compression and Image Rate page, you can also generate the camera’s real time streaming protocol (RTSP) address.
  • Page 26: Hdsm Smartcodec Technology Advanced Settings

    Note: This motion detection setting configures pixel change detection in the camera's field of view. If you are configuring an Avigilon video analytics camera, you will need to configure the detailed analytics motion detection and other video analytics features through the Avigilon Control Center Client software.
  • Page 27: Tamper Detection

     1. Define the motion detection area. The entire field of view is highlighted for motion detection by default. To define the motion detection area, use any of the following tools:   Click Clear All to remove all motion detection areas on the video image.  ...
  • Page 28: Tamper Detection Switch

    Safety Relay must be pressed to restore normal operation. For more information about the Safety Relay, see the Safety Relay Installation Guide. If the ACC system is integrated with the Avigilon Access Control Manager (ACM) software, the event is forwarded to the ACM™ software and processed according to its configuration.
  • Page 29: Privacy Zones

    default. CAUTION — This option should only be enabled when you are connecting the camera to a 3rd party VMS system that requires sending analytics metadata from the camera to the VMS system.   When the camera is connected to an ACC system, analytics data is transmitted in a different format and enabling this option may degrade the camera video quality.
  • Page 30: Enabling Onboard Storage

    On Motion: the camera only records when there is motion in the scene. If you are configuring an Avigilon video analytics camera, the On Motion setting will record either pixel change in the scene or analytics motion events depending on how the camera is configured in the Avigilon Control Center Client software.
  • Page 31: Onvif Profile G

    ONVIF Profile G ONVIF Profile G allows video management systems to retrieve video from a camera's onboard storage when there is a gap in the VMS video due to a network outage or similar event.   Cameras with firmware versions 4.4.0.X or later will have ONVIF Profile G already enabled.  ...
  • Page 32: Downloading Recorded Video From The Sd Card

     4. When the Windows AutoPlay dialog box appears, select Open folder to view files.  5. Open the Avigilon Camera Footage application. The Avigilon Camera Footage window lists all the video files that are stored in the SD card.   To download all the recorded videos, click Download All.
  • Page 33: Digital Inputs And Outputs

      The camera's video will overlay warning text on the video image: SD Card Recording Disabled! Replace card to re-enable. Note: The video overlay message can be disabled on the camera's Storage page by clearing the Enable video alert overlay on severe SD card failure checkbox.  ...
  • Page 34 For day/night switching controlled by an external digital input, the External option must be selected as the Day/Night Mode. For more information on configuring the day/night mode, see Image and Display on page 14.  d. Click Apply to save your changes. Once the digital input is connected to the camera, you will see the connection status in the Circuit Current State area.
  • Page 35: Intercom

    Intercom Use the settings on the Intercom page to setup the SIP connection for the Video Intercom. You can configure your Video Intercom to work with SIP or your VMS. If you are using SIP, you can configure for:   SIP Peer to Peer calling.
  • Page 36: Sip Server Configuration

    When a SIP phone user receives a call, they can answer the call and speak to the visitor or redirect the call to another SIP phone before answering the call. If the call is answered, you will no longer be able to redirect the call.
  • Page 37: Sip Network Settings

      Authentication ID: Enter the username/ID that is used by the PBX registrar to authenticate the Video Intercom. This field cannot be left empty.   Password: Enter the password that is used to authenticate the Video Intercom. This field is optional and can be left empty.
  • Page 38: Dtmf Supported Standards

    DTMF Supported Standards Select the checkbox for SIP info and/or RTC 2833 to have your DTMF codes supported by one or both of those standards. The default is to have both standards selected. Configuring DTMF Codes To use the Video Intercom with a SIP configuration, you will need to use the DTMF Codes page to setup the dual-tone multi-frequency signaling that will be used grant door access through the Video Intercom.
  • Page 39: Modifying A Dtmf Code

    Modifying a DTMF Code You can change the name or sequence of a DTMF code by selecting it and clicking Modify. Make your changes and click Apply to save them. Deleting a DTMF Code To delete one or more DTMF codes, select them from the list and click Delete. SIP Video Settings SIP video will automatically be included with your SIP calls at the default settings if the phone and PBX server supports video.
  • Page 40 sound, or the G.711 protocol sound encoder. Use the Opus encoder if you are using ACC software Release 6.10 or later (or a third-party video management system that supports the Opus protocol). Otherwise use the widely supported G.711 protocol. Echo cancellation and noise reduction are built into the Video Intercom. Echo cancellation removes the speaker output signal from the microphone signal, which prevents the operator at the other end from hearing an echo of their own voice.
  • Page 41: Users

      Never Mute: Allows the ACC Client users to always listen to audio from the camera at any time.   Always Mute: Prevents the ACC Client users from listening to audio from the camera. This may be required by some local privacy laws. When an intercom call is initiated, the ring tone will be muted and only the pop-up dialog will appear in the ACC Client.
  • Page 42: Removing A User

    Removing a User Note: You cannot remove the default Administrator user unless there is another user with administrator privileges. The camera must always have at least one administrator user configured.  1. On the Users page, select a user from the User Name (Security Group) list.  2.
  • Page 43: Upgrading The Camera Firmware

    Upgrading the Camera Firmware To manually upgrade the camera ’s firmware:  1. Download the latest version of the firmware .bin file from the Avigilon website (avigilon.com/support) and complete the following steps:  2. On the System page, click Choose File to browse and locate the downloaded firmware file.
  • Page 44: Disable Webui

    Disable WebUI On the Disable WebUI page, you can disable the camera's web interface, including any non-ONVIF API calls. This will disable any access to the camera other than through the ACC Client or an ONVIF-compliant VMS. Important: If you disable the web UI and non-ONVIF APIs, you will only be able to connect to the camera with the ACC Client or an ONVIF-compliant VMS.
  • Page 45: About

    About On the About page, you can find information about your camera such as the firmware version, serial number, and ONVIF conformance. Checking a Camera's Power Source For camera's with multiple power source options, it may be useful to check the About page to confirm which power source is currently connected.

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