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Transferability
Transferability means that the warranty stays with
the product from the date of original purchase
through the full warranty period, regardless of who
owns the product.
The Halcro warranty is transferable, providing that
the original sales receipt or proof of purchase is
supplied to both subsequent owners and to Halcro
when ownership changes.
Warranty verification
It is the owner's responsibility to show proof or
purchase verifying that the unit to be serviced is
within the warranty period. Proof of purchase
options include:
o Copy of sales receipt showing name of original
owner, dealer, and purchase date
o Copy of credit card voucher or cancelled check
accompanied by owner's record of purchase
date and serial number
Warranty registration
While not required for service, we request that you
register your Halcro product as soon as you purchase
it. Please use the Halcro Product Warranty
Registration form provided, or request a copy from
your Halcro dealer.
If service is required
We suggest that you work with your authorised
Halcro dealer when the need for technical service,
training or applications advice arises.
To qualify for free warranty service, the following
conditions must be met:
o The unit must be returned to Halcro or its
authorised repair center in the original
packing materials
o This will ensure the safety of the equipment. If
you have misplaced or damaged the original
packaging, you can purchase new packaging
through your dealer or directly from Halcro
o The unit must be accompanied by a copy of
the Halcro Product Warranty Registration card
and the original sales receipt
o Shipments to Halcro must include a Return
Authorisation number
o To obtain this authorisation, please ask your
dealer or email Halcro directly
o Halcro cannot be responsible for any damage
caused to your equipment during shipping due
to improper packaging
o If the packaging material needs to be replaced
on its arrival at the factory, the owner will be
informed of the replacement cost
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