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SYMPTOMS
POSSIBLE CAUSES
CORRECTION
Bluetooth® function is turned
Turn Bluetooth ON, on your mobile
OFF, on your mobile device.
device, and try again.
Bluetooth function is turned
Turn the Bluetooth function ON, on
OFF, on the blood pressure
monitor.
your blood pressure monitor
then try again.
Make
sure Bluetooth is
ON,
on
the mobile device and the blood
pressure monitor, and try
again.
Mobile device does not pair
with the blood pressure
Requires
compatible mobile
device.
monitor.
This
blood pressure monitor is
compatible with mobile devices that
are runni~ iOS 7.0 or
newer,
or
AndroidT
6.0 and newer.
E4 - Data transmission error
symbol shown on the display.
The App on
the
mobile device
is not open.
Make
sure the app is open on the
mobile device, and try
again.
The blood pressure monitor
Make
sure the mobile device and
and mobile device are out of
blood pressure monitor are within
transmitting
range.
the acceptable range of 32
feet
(10 meters}.
Make
sure your last readinj is
stored in memory and the pp is
open and try again.
Unexpected loss of
electrical/
Remove
batteries, re-insert, and
mechanical
integrity.
try again.
Return the device to your local
distributor or importer.
EP error symbol shown on display.
System error.
Measure again. If error
persists,
contact Consumer Relations.
NOTE:
If the unit still does not work, contact HoMedics Consumer Relations. Under no circumstance should you
disassemble or attempt to repair the unit by yourself. Contact information for HoMedics Consumer Relations
Department can be found in the Warranty
page.
Innovation,
Science and Economic Development Canada ICES-003 Compliance
Label:
CAN ICES-3
(8)/NMB-3(6)
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