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2.6
Troubleshooting
When the system behaves abnormally, lease refer to the below instructions to trou-
bleshoot.
2.6.1
POC not powering on
If the power button does not power on the unit (the Power ON green indicator still off),
please check:
1.
Check the AC power cord and plug.
2.
Check the AC power cord and plug are properly plugged into the wall socket.
3.
If the AC power cord is not plugged in (battery power mode), please check that
the battery is installed properly and that there is enough battery power.
Please unplug the battery pack and press the power level indicator button on the bat-
tery pack.
The illuminated LEDs represent the battery capacity.
2.6.2
The POC system is powered on but does not boot into
windows
POC display show black background and show some words.
1.
Check Windows OS install properly.
2.
Check BIOS boot order set properly. Please setup BIOS boot device by below
procedure:
a) press "Del" key at power up, into the BIOS Menu.
b) In Boot – Boot Option #1 – Select "Windows Boot Manager (Storage name)"
c) In Save & Exit – Save Changes and Reset – Select Yes
d) POC system will reset and boot up.
2.6.3
AC power and all indicators show "on", but the system does
not power on
Check that the POC system power indicator is green and the LEDs are on.
POC-621-02 Series User Manual
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