Do Not Disturb; Call Forwarding - Polycom SoundPoint IP 500CS User Manual

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Do Not Disturb

Incoming calls can be prevented from
ringing the phone by enabling the Do
Not Disturb feature. For incoming calls,
the LED will continue to light up and the
caller information will be visible on the
display. Blocked calls are logged in the
Missed Calls directory.

Call Forwarding

Call forwarding allows you to redirect
all incoming calls to another number.
For example, if you are going to be
working in another office you may
choose to receive your phone calls
at another phone.
You can forward calls to an IP Phone
or to a traditional analog phone.
Setting Up Call Forwarding
On Your Phone
Press the CFwdAll soft key.
1
You should hear two beeps.
2
Enter the number to which you
want to forward all of your calls.
Tip: Be sure to enter the number
exactly as you would if you were
placing a call to that number. For
example, enter an access code such as
9 or the area code, if necessary. Your
system administrator might restrict the
call forwarding feature to numbers
within your company.
After entering the phone number, a
message will appear confirming the phone
number or extension to which your calls
are being forwarded to.
3
To cancel call forwarding,
press the CFwdAll soft key.
To configure Do Not Disturb
1
Press the Do Not Disturb key. An icon
will appear on the display that indicates
that the phone will not ring.
To turn the Do Not Disturb feature off,
press the Do Not Disturb key again.
How Call Forwarding Works
With Your Voice Mail System
Call forwarding redirects all incoming
calls intended for your phone to another
number. However, your phone does not
relinquish the forwarded call at the new
number unless the call is answered.
Your phone considers a forwarded call
"unanswered" after a certain number of
rings. Unanswered, forwarded calls are
redirected back to your voice mail system
(if one is configured for your phone).
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