Polycom SoundPoint IP 500CS User Manual
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Polycom SoundPoint IP 500CS User Manual

Polycom SoundPoint IP 500CS User Manual

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Summary of Contents for Polycom SoundPoint IP 500CS

  • Page 1 User’s Guide...

  • Page 2: Table Of Contents

    Attaching the Base ....................3 Startup Sequence ....................4 Features ......................4 Using the SoundPoint IP 500CS ............5 Placing a Call With the Handset ................5 Placing a Call in Speakerphone Mode ..............5 Placing a Call With the Headset................5 Answering a Call ....................
  • Page 3 Troubleshooting ....................13 No Dial Tone ....................... 13 SoundPoint IP 500CS Does Not Ring ............... 13 Safety and Compliance ................. 14 Part 15 Rules ......................14 Class B Digital Device or Peripheral ..............14 Modification ......................14 Installation Instructions ..................14 Plug Acts as Disconnect Device ................

  • Page 5: Introduction

    Conference over an IP Network. the SoundPoint IP 500CS, verify with your system administrator that the network is ready for the SoundPoint IP 500CS . (Be sure to read the Release Notes, Parts List, and the Safety Notices section in this guide before you begin to set up and use the SoundPoint IP 500CS .)

  • Page 6: Installing Soundpoint Ip 500Cs

    Installing SoundPoint IP 500CS If you require additional information or In addition to this User Guide, you assistance with the SoundPoint IP 500CS , can reference the Quick Reference Card contact your system administrator. which was included in this package.

  • Page 7: Connecting The Handset And Headset

    Connect the corresponding end of the phone cord to the handset and the other end of the cord to the handset jack on the back of the SoundPoint IP 500CS . Connect the headset to the headset jack on the back of the SoundPoint IP 500CS (optional).

  • Page 8: Startup Sequence

    Contacting CM Server Call Manager Extension Number(s) Registration Complete Are Displayed Features The SoundPoint IP 500CS provides business telephony features and functions, such as Call Hold, Call Transfer, Call Release, Mute, and Conference over an IP network. Line Keys Display Control...

  • Page 9: Using The Soundpoint Ip 500Cs

    WXYZ hard, flat surface. OPER other relevant data. OPER Using the SoundPoint IP 500CS Placing a Call With the Handset Pick up handset and wait for dial tone. Dial the number. Placing a Call in Speakerphone Mode Press the Line key / Speaker Phone key / NewCall soft key and wait for dial tone.

  • Page 10: Placing A Call On Hold And Resuming It

    Placing a Call On Hold and Resuming It While on a call, press the Hold soft key To return to the held call, press the Resume soft key. or the Hold hard key. The held call appears in the active call list on the display. If multiple calls are on hold, press the To place another call, press the New Call scroll key to select a call in...

  • Page 11: Meet Me

    Meet Me The SoundPoint IP 500CS supports Meet Me conferences. A Meet Me Con- ference allows other clients to dial into the conference call. A Meet Me conference requires a special conference number that is configured by the system administrator.

  • Page 12: Call Park

    Note: These features are only available These are two types of call pickup if your system administrator has configured available on the SoundPoint IP 500CS : your system to support them within the Call Pickup- pick up incoming calls CallManager.

  • Page 13: Speed Dialing

    Ringer sound. to step back through the previous menu. Making Calls from the Call Lists SoundPoint IP 500CS maintains a list corporate directory (if configured by the of calls you miss, receive, or place. administrator) to find and call co-workers You can use these lists to locate numbers in your company.

  • Page 14: Viewing And Dialing Received And Placed Calls

    Press the Dial soft key to dial the selected number. Making Calls From a Corporate Directory Your SoundPoint IP 500CS allows you Enter a search string using the digit keys and press the Search soft key. to search for individuals in the corporate directory and make calls to them.

  • Page 15: Do Not Disturb

    Do Not Disturb Incoming calls can be prevented from To configure Do Not Disturb ringing the phone by enabling the Do Press the Do Not Disturb key. An icon Not Disturb feature. For incoming calls, will appear on the display that indicates the LED will continue to light up and the that the phone will not ring.

  • Page 16: Information Services

    You may need subscribe to information services. Display Control Keys The SoundPoint IP 500CS offers a set of display control keys: Use the arrow keys to scroll or navigate through information on the display.

  • Page 17: Troubleshooting

    Make sure all connections are correct. See the “Connecting Network and Power Source” section on page 2. SoundPoint IP 500CS Does Not Ring Check the ringer setting (see page 9), and volume level (see page 6). Make sure the SoundPoint IP 500CS Station is Communicating with the Cisco Call Manager.

  • Page 18: Safety And Compliance

    Consult the dealer or an experienced radio/TV technician for help Modifications In accordance with part 15 of the FCC approved by Polycom Inc. could void the rules, the user is cautioned that any user’s authority to operate the equipment. changes or modifications not expressly...

  • Page 19: Ce Mark

    Polycom or its authorized Products returned to Polycom must be reseller. sent prepaid and packaged appropriately Polycom’s sole obligation under this...

  • Page 20: Warranty Exclusive

    Warranty Exclusive IF A POLYCOM PRODUCT DOES WARRANTIES, TERMS, OR NOT OPERATE AS WARRANTED CONDITIONS OF MERCHANTABILITY, ABOVE, CUSTOMER’S SOLE REMEDY FITNESS FOR A PARTICULAR FOR BREACH OF THAT WARRANTY PURPOSE, SATISFACTORY QUALITY, SHALL BE REPAIR, REPLACEMENT, CORRESPONDENCE WITH OR REFUND OF THE PURCHASE DESCRIPTION, AND PRICE PAID, AT POLYCOM’S OPTION.

  • Page 21: Disclaimer

    Limited Warranty Polycom, the Polycom logo design, and and Limitation of Liability. SoundPoint are trademarks of Polycom, All rights reserved under International Inc.
  • Page 24 ® ® Polycom , SoundPoint , and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2002 Polycom, Inc. All Rights Reserved. 1725-07172-001 Rev D...

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