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Troubleshooting guide
Problem
lit
Button
+
Solid green indicator light
+ Button
flashing
The appliance stops during the cycle of
pre-heating or cooking.
Flashing white indicator light.
+
button flashing
/
/
/
+ sequential beeps
The appliance no longer beeps.
After the preheating, I have put my food
on the grill but the indicator stays on
PURPLE
and the cooking cycle does
not start.
The appliance turns itself to manual mode
with flashing red.
Flashing
white
+
button flashing
+ Continuous beep
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and quality of
the food being cooked, the programs have been set and tested for good quality food.
Similarly, the thickness of the meat has to be taken into account during cooking; you cannot cook food that is thicker
than 4 cm.
16
Cause
• S w i t c h i n g o n t h e
appliance or starting
an automatic cooking
cycle with food between
p l a te s a n d w i t h o u t
p r e h e a t i n g ( m a n u a l
mode is automatically
activated).
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of pre-heating or
keep warm.
• Appliance failure.
• Appliance stored or
used in a room that is
too cold.
• Your food is thicker than
1.5 inches.
• You have not completely
opened the grill to place
the food.
• Not sensing the food.
The food thickness too
thin, "OK" is flashing.
• Preheating time not
completely done.
• Appliance failure
Solution
• 2 possible options:
– Choose the temperature setting by
pressing the
press OK. Allow to cook, but you
must monitor the cooking (manual
mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
• Unplug the appliance from the mains
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local Tefal customer service.
• Unplug and then plug in your appliance
again and immediately restart a preheat
cycle. If the problem persists, contact
Tefal Customer Service.
• Fo o d m u s t n o t b e t h i c ke r t h a n
1.5 inches.
• Completely open the grill then close it.
• Confirm the start of the cooking by
pressing the
button.
• Allow to cook, but you must monitor the
cooking (manual mode).
Or
• Stop the appliance, remove the food,
close the appliance properly, re-program
the appliance and wait until end of
preheating.
• Unplug the product and contact Tefal
customer service.
button and then
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