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Basic Maintenance and Upkeep Checks
The HandyTrac system must be operated in an indoor environment and utilize a functioning
Uninterruptible Power Supply (UPS). The HandyTrac system must be connected to the
"Surge+Battery" power plug.
The system must be installed and operated in a room reasonably free of dust and air
particles; e.g. separate from a key cutting machine, woodwork, and other adverse activities.
Temperature should not exceed 120° F or drop below 32° F.
Daily:
• During standard operation, observe for any components or functionality concerns and
contact HandyTrac Technical Services for assistance at 888-458-9994 if needed.
• Date and Time should be ticking and correct on Touchpad display.
• Ethernet cable should be connected at all times to the Touchpad. (if applicable)
• Barcode scanner should recognize badges and keytags.
• Touchscreen selections should be responsive and accurate.
• Fingerprint reader should illuminate and reliably recognize fingerprints.
(HandyTrac Touch Premium only)
• Electronic lock should automatically open the door when requesting and returning keys
and securely lock back in place when the door is closed.
• Door alarm should trigger if a door is open when not signed in to the system.
As needed:
• Check cabinet square and door gap for proper door clearances.
• Check cabinet level and plumb for proper function and clearances.
• Inspect system for worn, damaged, or unserviceable key tags and replace as needed.
• Use a microfiber cloth to remove dust particles and oils from fingerprint reader.
(HandyTrac Touch Premium only)
• Review "Active Employee" list to ensure only authorized users are active and that
badges are correctly assigned. Deactivate any staff that are no longer at the property.
• Update email report notifications and alerts to make sure necessary staff are notified of
important key control information.
Semi-annually:
• Inspect connections to ethernet and power for disconnection, fraying, or other
conditions that may cause connection failure or risk.
• Use a microfiber cloth to remove dust particles from scanner.
• Audit the system for irregularities with any keytags (marked, damaged, missing) and
replace as needed.
• Ensure cabinet backup keys are accessible to management staff in case of power
outage. Along with a copy of the Key map, these keys are the only way to locate and
access your unit keys in the event of a power outage.
HandyTrac Touch
User Guide
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