Returning A Key - HandyTrac Touch Installation & Operation Manual

Key control system
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Returning a Key

1. Log in to the HandyTrac system.
2. Tap on Return Key.
3. Scan the keytag.
Key Rotation
When a key is returned to the system, it will be assigned to a random empty hook. Because
of key rotation, printed key maps become inaccurate and should not be referenced once
the system is used. This is a security measure to prevent memorization of key locations.
The Key Map on the website is always updated with the new key locations and it is available
at any time to authorized users once logged in.
Occupied Hooks
When a key is scanned in to the system it will be assigned to a random empty hook. If there
is already a key on the hook, then that key is on the wrong hook.
Do the following to correct this error:
1. Remove the key that is on the hook.
2. Place the originally scanned key on the hook.
3. Scan in the incorrectly placed key as if it were a normal key return.
4. Place on assigned hook.
5. Repeat until all keys are returned to empty hooks if necessary.
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HandyTrac Touch
4. Place the keytag on the hook the system
assigns. Scan all keys in one after the
other.
5. Close the cabinet door(s).
6. Log Out of the system.
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