Lexmark MC3426i User Manual page 223

Troubleshoot a problem
Jagged image or text when scanning from the ADF
Action
a
Load 50 sheets of clean, plain paper into the ADF.
Note: The plain paper helps clean or remove dust and other
coating from the ADF feed rollers.
b
From the control panel, press
c
Load an original document into the ADF.
d
Scan the document.
Do jagged images or texts appear on the output?
Scanner does not close
Action
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
Scanning takes too long or freezes the computer
Action
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
.
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Contact
solved. support.
Yes No
Contact customer The problem is
support. solved.
223
customer