Troubleshooting Guide - Starkey StarLink Remote Control 2.0 User Manual

10 | Get to know your Remote Control 2.0
3. Remove the used
battery.
4. Insert the new
battery (CR 2032).
5. Slide the battery
door downwards
to close it.
Get to know your Remote Control 2.0 | 11

Troubleshooting guide

Problems with your Remote? Try these
tips. If issues continue, contact your
hearing care professional.
Possible
Symptom
causes
Indicator
light
does not
The Remote is in
illuminate
locked state.
when
button is
pressed.
Indicator After moving
light Lock/Unlock
illuminates, switch to
but
Unlocked
hearing position, it may
aids do not take a brief time
respond to to wirelessly
a button "locate" your
press.
hearing aids.
Solutions
Move Lock/
Unlock switch
from Locked
(down) to
Unlocked (up)
position.
Wait for about
a second after
unlocking
before pressing
a button.