Troubleshooting Guide; Tips For Better Communication | 35 - Starkey BTE 312 Operation Manual

34 | Hearing Aid Care

Troubleshooting Guide

SYMPTOM POSSIBLE
CAUSES
Low battery
Blocked
earmold/tubing/
earbud
Not Loud
Enough
Hearing change
Debris buildup
Low battery
Inconsistent
Blocked
Performance
earmold/tubing/
earbud
Low battery
Blocked
Unclear,
earmold/tubing/
Distorted
earbud
Performance
Hearing aid
needs repair/
maintenance
Low battery
Blocked
Dead earmold/tubing
Crimped tubing
SOLUTIONS
Replace battery
Clean or replace wax
guard as needed
Contact your clinician
Clean both microphone
and receiver with brush
Replace battery
Clean or replace wax
guard as needed
Replace battery
Clean or replace wax
guard as needed
Contact your clinician
Replace battery
Clean or replace wax
guard as needed
Contact your clinician

Tips for Better Communication | 35

Your clinician will recommend an appropriate
schedule to help you adapt to your new hearing
aid. It will take practice, time and patience for your
brain to adapt to the new sounds that your hearing
aid provides. Hearing is only part of how we share
thoughts, ideas and feelings. Reading lips, facial
expressions and gestures can help the learning
process and add to what amplification alone may
miss.
Please review the following simple communication tips:
For You
• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first;
remember, you have not heard them for a while
• Let others know what you need; keep in mind
that people cannot "see" your hearing loss
• Develop realistic expectations of what your
hearing aids can and cannot do
• Better hearing with hearing aids is a learned skill
combining desire, practice and patience