Starkey CIC R NW User Manual
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Starkey CIC R NW User Manual

Non-wireless custom hearing aid
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Non-Wireless
Custom Hearing
Aid User Manual
Non-Wireless Products
CIC R NW
(Rechargeable Completely-in-Canal)
*
CIC NW (Completely-in-Canal)
IIC NW (Invisible-in-Canal)
P00003881
* The CIC R NW is a wireless hearing aid for regulatory purposes since it contains a radio transmitter.
The wireless functionality is only used during the programming of the hearing aid.

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Summary of Contents for Starkey CIC R NW

  • Page 1 (Rechargeable Completely-in-Canal) CIC NW (Completely-in-Canal) IIC NW (Invisible-in-Canal) P00003881 * The CIC R NW is a wireless hearing aid for regulatory purposes since it contains a radio transmitter. The wireless functionality is only used during the programming of the hearing aid.

  • Page 2: Warnings, Cautions, & Notices

    2 | Warnings, Cautions, & Notices REQUIRED HEARING AID INFORMATION The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING: People younger than 18 should go to a doctor before using this. People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability.
  • Page 3 Warnings, Cautions, & Notices | 3 WARNING: Repeated stress to the removal handle may cause it to break. If the removal handle breaks and you’re unable to remove the device carefully, it is recommended to see a physician for safe removal. WARNING TO HEARING CARE PROFESSIONAL A hearing care professional should advise a prospective sound generator (tinnitus masker) user to consult promptly with a licensed physician (preferably an ear specialist) before using a sound generator...
  • Page 4 4 | Warnings, Cautions, & Notices NOTE: What you might expect when you start using a hearing aid. A hearing aid can benefit many people with hearing loss. However, you should know it will not restore normal hearing, and you may still have some difficulty hearing over noise. Further, a hearing aid will not prevent or improve a medical condition that causes hearing loss.
  • Page 5 It is well-known that mobile phones are potential sources of noise for hearing aids. Your Starkey Hearing Aids have been tested for compliance to two standards that define hearing aid immunity to digital wireless devices and meet the requirements of ANSI C63.19- 2019 as well as the criteria for user...
  • Page 6 After all, when you hear better, you live better. Thanks to your new hearing aids. Hearing aids covered in this user manual (select yours): CIC R NW CIC NW IIC NW Serial Number Left:...

  • Page 7: Table Of Contents

    TOC | 7 Table of contents 1. Warnings, cautions, & notices 2. Get to know your hearing aids Meet your hearing aids Use your hearing aids Care for your hearing aids 3. Troubleshooting guide 4. Additional guidance Intended use FCC information Regulatory information Technical data...

  • Page 8: Get To Know Your Hearing Aids

    8 | Get to know your hearing aids Meet your hearing aids Overview 1. Microphone and cover 2. User control (optional on CICs) 3. Charging contacts (CIC R NW only) 4. Removal handle 5. Vent 6. Side indicator (location may vary) BLUE is for left ear, RED is for right ear 7.
  • Page 9 Get to know your hearing aids | 9 CIC R NW CIC NW IIC NW...

  • Page 10: Use Your Hearing Aids

    10 | Get to know your hearing aids Use your hearing aids For CIC R NW STEP 1: Charge your hearing aids Select your charger: StarLink Custom Charger 2.0 StarLink Premium Custom Charger 2.0 Before using your hearing aids for the first time, fully charge them.
  • Page 11 Get to know your hearing aids | 11 Helpful battery tips • To avoid damage, try not to force the battery door shut or open it too far. • If the battery door won’t close securely, check that you’ve inserted the battery correctly. •...
  • Page 12 12 | Get to know your hearing aids STEP 2: Put on your hearing aids 1. Gripping the outer edge of your hearing aid, gently insert canal tip into your ear canal and rotate the hearing aid backward. 2. Gently press the hearing aid into place. Done! STEP 3: Remove your hearing aids 1.
  • Page 13 2. Rotate the hearing aid forward and pull outward. If your hearing aid has a removal handle: Grip this and gently remove the hearing aid from your ear. Done! For CIC R NW Turning ON Turning OFF Each hearing aid will turn...
  • Page 14 Expected battery operating time Battery life varies based on usage. • CIC R NW: Up to 30 hours • CIC NW & IIC NW: – 10 battery: Up to 7 days – 312 battery: Up to 10 days...

  • Page 15: Care For Your Hearing Aids

    Get to know your hearing aids | 15 User control (optional) Your hearing aid user control lets you control your hearing aids by hand. This is set up by your hearing care professional. Your user control operates in 2 ways: •...
  • Page 16 16 | Get to know your hearing aids onto a hard surface, it could cause the shell or casing to break and/or become damaged. This includes mechanical stress or shock of the device. See your hearing care professional for more care and maintenance tips.
  • Page 17 Get to know your hearing aids | 17 To replace your wax guards: 1. Insert the empty end of the application stick straight into the used wax guard of your hearing aid. Push firmly. 2. Pull the application stick straight out to remove the used wax guard.

  • Page 18: Troubleshooting Guide

    18 | Troubleshooting guide Troubleshooting guide If, for any reason, your hearing aid does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage.
  • Page 19 Hearing aids are not loud enough. Change in Contact your hearing care your hearing. professional. CIC R NW: Charge your hearing aids. Low battery. CIC NW & IIC NW: Replace the battery.
  • Page 20 1. Clean your hearing aids. Blocked microphone or wax guard and sound 2. Replace the wax guards outlet. as needed. CIC R NW: 1. Place your hearing aids in the charger until charging begins. 2. Remove when charging begins. This “power cycles”...
  • Page 21 Blocked microphone or wax guard. 2. Replace the wax guard as needed. No sound coming from your hearing CIC R NW: aids. Charge your hearing aids. Dead battery. CIC NW & IIC NW: Replace the battery. Contact your hearing care Defective hearing aids.

  • Page 22: Additional Guidance

    10,000 ft (3,000 m). Your hearing aids are designed to operate from 0°C (+32°F) to +40°C (104°F). The charging temperature range for the CIC R NW hearing aid is from +10°C (+50°F) to +40°C (104°F). The expected service life is 3 years.
  • Page 23 Additional guidance | 23 CAUTIONS: • If the product is hot, do not touch it until cool. • If the product is not working, do not disassemble. Due to a shock hazard, please send in for repair. • Keep out of reach from children. Do not ingest anything in the package, including desiccant, cleaning tool, etc.
  • Page 24 24 | Additional guidance Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
  • Page 25 Additional guidance | 25 TINNITUS THERAPY CONCEPTS AND BENEFITS Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a white noise through the hearing aid. Multiflex Tinnitus Technology is programmed according to your hearing loss and preference, and your hearing care professional can adjust the settings of Multiflex Tinnitus Technology to meet your needs.

  • Page 26: Fcc Information

    Conformity can be obtained from the address below or from docs.starkeyhearingtechnologies.com. Hereby, Starkey Laboratories, Inc. declares that the CIC R NW is in compliance with the UK Radio Equipment Regulations SI 2017 as amended. A copy of the UK Declaration of Conformity can be...

  • Page 27: Regulatory Information

    Keep dry Instructions for Disposal of Old Electronics Starkey Laboratories, Inc. encourages, the EU requires, and your local community laws may require, that your hearing aids be disposed of via your local electronics recycling/disposal process. At the benefit of disposal/recycling personnel, please remove zinc air battery from the battery compartment according to the instructions in the battery section prior to recycling.
  • Page 28 28 | Additional guidance Symbol Symbol Meaning Applicable Standard Symbol Number Manufacturer BS EN ISO 15223-1:2021 5.1.1 Manufacturer symbol – To identify the Authorized representative manufacturer of a product BS EN ISO 15223-1:2021 5.1.2 in the European Community Date of Manufacture BS EN ISO 15223-1:2021 5.1.3 EEA/EU/EC European Authorised...

  • Page 29: Technical Data

    Additional guidance | 29 Technical data CIC R NW ANSI/IEC ANSI/IEC ANSI/IEC ANSI/IEC Measurement 2cc Coupler 2cc Coupler 2cc Coupler 2cc Coupler Peak OSPL90 (dB SPL) HFA OSPL90 (dB SPL) Peak Gain (dB) HFA Full-On Gain (dB) Frequency Range (Hz) <100-9400...
  • Page 30 30 | Additional guidance Technical data Matrices: L, M, P, UP Battery: Lithium-ion OSPL90 FOG 50 OSPL90 FOG 50 1000 10000 1000 10000 OSPL90 FOG 50 OSPL90 FOG 50 1000 10000 1000 10000...
  • Page 31 Additional guidance | 31 Technical data CIC NW ANSI/IEC ANSI/IEC ANSI/IEC ANSI/IEC Measurement 2cc Coupler 2cc Coupler 2cc Coupler 2cc Coupler Peak OSPL90 (dB SPL) HFA OSPL90 (dB SPL) Peak Gain (dB) HFA Full-On Gain (dB) Frequency Range (Hz) <100-9600 <100-8300 <100-6600 <100-5900...
  • Page 32 32 | Additional guidance Technical data Matrices: L, M, P, UP Battery Size: 10, 312 OSPL90 FOG 50 OSPL90 FOG 50 1000 10000 1000 10000 OSPL90 FOG 50 OSPL90 FOG 50 1000 10000 1000 10000...
  • Page 33 Additional guidance | 33 Technical data IIC NW ANSI/IEC ANSI/IEC ANSI/IEC Measurement 2cc Coupler 2cc Coupler 2cc Coupler Peak OSPL90 (dB SPL) HFA OSPL90 (dB SPL) Peak Gain (dB) HFA Full-On Gain (dB) Frequency Range (Hz) <100-9400 <100-9400 <100-8660 HFA Frequencies (kHz) 1.0,1.6,2.5 1.0,1.6,2.5 1.0,1.6,2.5...
  • Page 34 34 | Additional guidance Technical data Matrices: L-, L, M Battery Size: 10 OSPL90 FOG 50 1000 10000 OSPL90 FOG 50 1000 10000 OSPL90 FOG 50 1000 10000...
  • Page 35 Notes...
  • Page 36 StarLink and Starkey are trademarks of Starkey Laboratories, Inc. ©2024 Starkey Laboratories, Inc. All Rights Reserved. P00003881 2/24 BKLT3208-00-FR-XX-CA Patent: www.starkey.com/patents...

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