1. Manuals
  2. Brands
  3. Starkey Manuals
  4. Hearing Aid
  5. SoundGear
  6. Operation manual

Starkey SoundGear Operation Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
O p e r at i O n s M a n u a l

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SoundGear and is the answer not in the manual?

Questions and answers

Related Manuals for Starkey SoundGear

Summary of Contents for Starkey SoundGear

  • Page 1 O p e r at i O n s M a n u a l...
  • Page 2 My SoundGear is an Instant Fit In-The-Canal device. Go to page 4. My SoundGear is a Custom device. Go to page 18. My SoundGear is a Behind-The-Ear device. Go to page 32.
  • Page 3 Your SoundGear This hearing protection instrument is a reusable level- dependent earplug, classified as Class II Personal Protective Device. It is intended for use in a wide variety of conditions and settings, and is designed to provide protection from loud, steady state noise, and impulse sounds such as factory noise, farm machinery, gun shots and more.

  • Page 4: Table Of Contents

    Table of ConTenTs Instant Fit In-The-Canal OvErvIEw Features, Controls and Identification ..... . 4 PrEParaTIOn Batteries ..........6 Battery Indicators .
  • Page 5 Table of ConTenTs BEHInD-THE-Ear OvErvIEw Features, Controls and Identification ..... 32 PrEParaTIOn Batteries ......... . . 34 Battery Indicators .

  • Page 6: Instant Fit In-The-Canal

    InsTanT fIT In-The-Canal overvIew Worn in the ear canal, these instant fit devices are designed to overcome the sensation of wearing an earplug. Hassle free operation allows you to plug and play - simply insert the devices into your ear and proceed with your activities. Features, Controls and Identification Your device controls include: 1.
  • Page 7 InsTanT fIT In-The-Canal overvIew...

  • Page 8: Preparation

    3. Remove the tab from the new battery.  4. Place battery in device by lining up the battery’s “+” sign (flat side of the battery) with the “+” on the case. The “+” sign is on the wider end of the device, which is engraved with SoundGear.
  • Page 9 InsTanT fIT In-The-Canal PreParaTIon...

  • Page 10: Battery Indicators

    InsTanT fIT In-The-Canal PreParaTIon Battery Indicator Tones An indicator will sound when the battery voltage is low. You have approximately five minutes* to replace the battery. An indicator will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
  • Page 11 InsTanT fIT In-The-Canal PreParaTIon warnings Batteries are dangerous if swallowed. To help prevent the accidental ingestion of batteries: Keep out of reach of children and pets Check your medications before taking them – batteries have been mistaken for pills Never put batteries in your mouth, as they can easily be swallowed National Button Battery Ingestion Hotline: 202-625-3333...

  • Page 12: Assembly

    SoundGear. 4. Insert device back into sleeve making sure the SoundGear label is visible. The narrow end of the device should rest against the tip of the sleeve.
  • Page 13 InsTanT fIT In-The-Canal PreParaTIon...

  • Page 14: Insertion And Removal

    Insertion and removal To insert the device: 1. SoundGear should sit in the outermost part of the ear canal. Select the largest sleeve first and only use the smaller sleeve if the large sleeve is too large to seal the outer ear canal or causes discomfort in the outer ear canal.
  • Page 15 InsTanT fIT In-The-Canal PreParaTIon Helpful Hints • I f the device will not go into ear canal, change to the small sleeve provided in the package. • M inor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact a hearing care professional. • I f an actual allergic reaction occurs, contact a hearing care professional. • S evere swelling, discharge from the ear, excessive wax or other unusual conditions warrant immediate consultation with a physician.

  • Page 16: System Care

    InsTanT fIT In-The-Canal sysTem Care Instrument Care Do your best to keep your devices clean at all times. Heat, moisture and foreign substances can result in poor performance. • C lean daily over a soft cloth to prevent damage from a fall to a hard surface • R emove the sleeve, then use cleaning brush provided in the package to clean debris from around the microphone, receiver and battery compartment • N ever use water, solvents, cleaning fluids or oil to clean your instrument...
  • Page 17 InsTanT fIT In-The-Canal sysTem Care Helpful Hints • W hen not in use, remove the batteries completely; place your devices in the storage container and store: – In a dry, safe place – Away from direct sunlight or heat to avoid extreme temperatures – Where you can easily find them –...

  • Page 18: Troubleshooting Guide

    InsTanT fIT In-The-Canal sysTem Care Troubleshooting Guide symPTom PossIble Causes soluTIons Low battery Replace battery Clean both microphone Wax or debris in the and receiver with brush. Not Loud microphone or receiver Remove and clean the Enough plastic sleeve. Contact a hearing care Hearing change professional Inconsistent...

  • Page 20: Custom

    The user controls allow for personalization of environmental volume and/or sound quality. Features, Controls and Identification Your Custom SoundGear controls/features include: 1. Microphone opening 2. Battery compartment 3. Sound outlet (receiver) and wax protection system 4.
  • Page 21 CusTom overvIew...

  • Page 22: Preparation

    CusTom PreParaTIon Batteries Your SoundGear uses a size 13 hearing aid battery as its power source. This battery size can be identified by the orange color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door.
  • Page 23 CusTom PreParaTIon...

  • Page 24: Battery Indicators

    CusTom PreParaTIon Battery Indicators An indicator will sound when the battery voltage is low. You have approximately 20 minutes* to replace the battery. A different indicator will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.

  • Page 25: Insertion And Removal

    CusTom PreParaTIon Insertion and removal To insert your SoundGear: 1. Hold the instrument with your thumb and forefinger on the outer edges of the case. 2. Tilt your hand slightly forward and gently insert the canal tip of the instrument into your ear canal and rotate the instrument backward.
  • Page 26 CusTom PreParaTIon Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative materials are available; contact your hearing care professional. • Severe swelling, discharge from the ear, excessive wax or other unusual conditions warrant immediate consultation with a physician. • It is extremely important that your instrument is inserted properly to ensure that you receive maximum noise protection.

  • Page 27: Operation

    CusTom oPeraTIon On & Off To turn On: Insert a battery and completely close the battery door. Rotate the volume control forward to turn device on. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts.

  • Page 28: Volume Control

    CusTom oPeraTIon volume Control To turn the instrument “on,” use your fingertip to rotate the volume control forward, toward your face. You should feel it “click” on if the instrument was correctly turned off. 1. To make sounds louder, continue to rotate the control forward, toward your face.

  • Page 29: Multimemory Settings

    CusTom oPeraTIon multimemory Settings* Your SoundGear may have multiple program settings. To access these settings, press the Multimemory button inward. When you press the Multimemory button, you may hear an indicator or a tone series indicating the instrument has changed to the next program.

  • Page 30: Telephone Use

    CusTom oPeraTIon Telephone Use Your SoundGear may be equipped with a telecoil to help you effectively communicate on the telephone. Telecoil and manual Switching SoundGear instruments with a manual telecoil allow you to switch the devices to telephone mode when needed.

  • Page 31: System Care

    CusTom sysTem Care Instrument Care Do your best to keep your SoundGear clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush to clean debris from around the microphone, receiver and the battery compartment • Never use water, solvents, cleaning fluids or oil to clean your instrument Your hearing care professional can provide further information on additional maintenance procedures for your hearing system if needed.

  • Page 32: Service And Repair

    CusTom sysTem Care Service and repair If, for any reason, your SoundGear does not operate properly, do not attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your SoundGear fail...

  • Page 34: Behind-The-Ear

    5. Side indicator blue is for lefT ear. 6. Tamper resistant battery compartment lock 7. Volume control Your SoundGear can be identified by: 8. Location of serial number 9. Location of manufacturer’s name and model name...
  • Page 35 behInd-The-ear overvIew serIal number 00-000000...

  • Page 36: Preparation

    PreParaTIon Batteries Your SoundGear uses a size 13 hearing aid battery as its power source. This battery size can be identified by the orange color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door.
  • Page 37 behInd-The-ear PreParaTIon...

  • Page 38: Battery Indicators

    behInd-The-ear PreParaTIon Battery Indicators An indicator will sound when the battery’s voltage is low. You have approximately 20 minutes* to replace the battery. A different tone lasting two seconds will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
  • Page 39 behInd-The-ear PreParaTIon warnings Batteries are dangerous if swallowed. To help prevent the accidental ingestion of batteries: Keep out of reach of children and pets Check your medications before taking them – batteries have been mistaken for pills Never put batteries in your mouth, as they can easily be swallowed National Button Battery Ingestion Hotline: 202-625-3333...

  • Page 40: Insertion And Removal

    Your BTE comes standard with Foam Earmold Tips, however, you may have purchased a Custom Earmold. To insert the Earmold and SoundGear: 1. For Standard Foam Earmold Tip: Gently roll the foam tip between your thumb and forefinger to compress.
  • Page 41 behInd-The-ear PreParaTIon...
  • Page 42 behInd-The-ear PreParaTIon Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional. • Severe swelling, discharge from the ear, excessive wax or other unusual conditions warrant immediate consultation with a physician.

  • Page 43: Operation

    behInd-The-ear oPeraTIon On & Off To turn On: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. volume Control To make sounds louder, continue to rotate the control upward. Your hearing instruments may be programmed to beep when you reach the correct setting.

  • Page 44: Multimemory Settings

    Settings Your SoundGear has multiple program settings. To access these settings, press the multimemory button inward. When you press the Multimemory button, you may hear an indicator or a tone series indicating the instrument has changed to the next program.

  • Page 45: Telephone Use

    Telephone Use Your SoundGear is equipped with a telecoil to help you effectively communicate on the telephone. Telecoil and manual Switching SoundGear instruments with a manual telecoil allow you to switch the devices to telephone mode when needed.

  • Page 46: System Care

    Care Instrument Care Do your best to keep your SoundGear clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment • Never use water, solvents, cleaning fluids or oil to clean your instrument Helpful Hints • When not in use, remove the batteries completely; place...

  • Page 47: Service And Repair

    Care Service and repair If, for any reason, your SoundGear does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage.

  • Page 48: Technical Specifications

    TeChnICal sPeCIfICaTIons InsTanT fIT In-The-Canal nrr = 25dB SoundGear Peak Output 93dB SoundGear Industrial Peak Output 80dB attenuation Data Measurements were made according to American National Standards Institute Specifications ANSI S3. 19-1974. Total frequency mean attenuation standard deviation (hz) (db) (db) 30.6...

  • Page 49: Custom

    TeChnICal sPeCIfICaTIons CusTom nrr = 24dB Peak Gain 20dB Peak Output 95dB attenuation Data Measurements were made according to American National Standards Institute Specifications ANSI S3. 19-1974. Total frequency mean attenuation standard deviation (hz) (db) (db) 24.3 30.0 1000 30.5 2000 35.4 3150...

  • Page 50: Behind-The-Ear

    TeChnICal sPeCIfICaTIons behInd-The-ear nrr = 26dB Peak Gain 20dB Peak Output 95dB attenuation Data Measurements were made according to American National Standards Institute Specifications ANSI S3. 19-1974. Total frequency mean attenuation standard deviation (hz) (db) (db) 26.9 28.1 33.7 1000 36.0 2000 35.8...

  • Page 51: Noise Protection Information

    noIse ProTeCTIon InformaTIon requIred InformaTIon The level of noise entering a person’s ear, when hearing protector is worn as directed, is closely approximated by the difference between the A-weighted environmental noise level and the NRR. Example 1. The environmental noise level as measured at the ear is 92dB(A).

  • Page 52: Limited Warranty

    InformaTIon This Limited Warranty provided by Starkey Hearing Technologies, to you, the original purchaser of a SoundGear device, covers your new electronic hearing protection device when sold by an authorized Starkey Hearing Technologies dealer or via the website, www.soundgearhearing.com. The duration of this...
  • Page 53 (30) days of discovering the defect. There will be no cost to you for Starkey Hearing Technologies repair or replacement of the device itself, but the dealer may charge a fee for services he or she provides.
  • Page 54 InformaTIon DISCLaImEr OF COnSEqUEnTIaL anD InCIDEnTaL DamaGES: THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER FROM STARKEY HEARING TECHNOLOGIES ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE HEARING PROTECTION DEVICE, INCLUDING BY WAY OF EXAMPLE ONLY, EXPENSES TO DELIVER...
  • Page 56 SoundGear Hearing • Eden Prairie, MN www.soundgearhearing.com 800.769.8605 © 2013 SoundGear Hearing. All Rights Reserved. 81311-007 10/13 BKLT2671-00-EE-XX Rev. A...

Table of Contents