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Supermicro AS-8125GS-TNHR User Manual

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AS -8125GS-TNHR
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro AS-8125GS-TNHR

  • Page 1 A+ Server AS -8125GS-TNHR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................14 Top View, Motherboard Tray and Switch Module .............16 Top View: GPU Tray ......................17 1.3 System Block Diagram .......................18 1.4 Motherboard Block Diagram....................19 1.5 Motherboard Layout ......................20 Quick Reference Table ......................21...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................29 3.2 Accessing the System ......................30 3.3 Processor and Heatsink Installation ...................33 Installing the Processor and Heatsink ................33 3.4 Memory Installation ......................41 Memory Support ........................41 DIMM Module Population Sequence ................42 DIMM Installation ......................43 DIMM Removal .........................43 3.5 Motherboard Battery ......................44...
  • Page 6 Preface Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................65 5.2 Driver Installation ........................67 5.3 SuperDoctor® 5 ........................68 5.4 BMC ............................69 BMC ADMIN User Password ....................69 Chapter 6 Optional Components 6.1 Storage Protocols Supported .....................70 6.2 TPM Security Module ......................70 Chapter 7 Troubleshooting and Support 7.1 Information Resources ......................71 Website ..........................71...
  • Page 7 Preface 7.10 Reporting an Issue ......................80 Technical Support Procedures ..................80 Returning Merchandise for Service ...................81 Vendor Support Filing System ..................81 7.11 Feedback ..........................81 7.12 Contacting Supermicro ......................82 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    8U rackmount, 14 x 17.2 x 33.2 in. (356 x 437 x 843 mm) (H x W x D) Note: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the AS -8125GS-TNHR have been certified as compliant with UL or CSA: GP801-H30X13, GP801-GPU, and GP801-30.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Tray Release Handle NVIDIA HGX H100 8-GPU Baseboard Control Panel Tray Release Handle Hot-plug Fan Modules Motherboard Tray Hot-swap Drive Bays Service/Asset Tag...

  • Page 11: Drive Carrier Indicators

    Chapter 1: Introduction Service /Asset Tag with BMC Password Figure 1-2. Service Tag Location Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below.

  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel There are two buttons located on the front of the chassis: a power on/off button and an UID button. In addition there are six LEDs. The locations of these buttons and LEDs on the control panel are described below.
  • Page 13 Chapter 1: Introduction Information LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1 Hz Fan failure, check for an inoperative fan. Red, blinking at 0.25 Hz Power failure, check for a non-operational power supply Red, blinking at 10 Hz CPLD recovery mode error Blue, solid...

  • Page 14: Rear View

    Chapter 1: Introduction Rear View The illustration below shows the features included on the rear of the chassis. Hot-plug Fan Modules Two Optional AC-DC 3000W Titanium Level Power Supplies PSU LED Indicator PSU Release Handle Switch Tray Release Screw Switch Tray Release Handle Rear I/O Ports Six AC-DC 3000W Redundant Titanium Level Power Supplies...
  • Page 15 Chapter 1: Introduction BMC LAN Port UID LED UID Switch Figure 1-5. System: Input/Output Ports Rear I/O Ports Feature Description BMC LAN Port A dedicated LAN port provides access to the BMC. Two USB 3.0 ports One VGA port When you press the Unit Identifier (UID) switch, both front and rear UID LED Unit Identifier Switch indicators are toggled on or off.

  • Page 16: Top View, Motherboard Tray And Switch Module

    Chapter 1: Introduction Top View, Motherboard Tray and Switch Module Switch Module PCIe Switches M.2 Slot Dual AMD EPYC 9004 Series Processors up to 400 W TDP 24 DIMM Slots Figure 1-6. Motherboard Tray: Top View Motherboard Tray Features Feature Description Switch Module Platform for switches and I/O...

  • Page 17: Top View: Gpu Tray

    Chapter 1: Introduction Top View: GPU Tray NVIDIA HGX H100 8-GPU Four NVIDIA NVSwitches Figure 1-7. Nvidia 8 HGX H100 GPU baseboard: Top View GPU Tray Features Feature Description NVIDIA HGX H100 8-GPU Baseboard, 8 H100 80GB SXM5...

  • Page 18: System Block Diagram

    Chapter 1: Introduction 1.3 System Block Diagram Delta-Next Default Configuration Confiden�al AMD Dual Socket H13DSG-O-CPU AST2600 Op�onal NIC SP5 socket 0 SP5 socket 1 SATA expansion Kits SATA PCIe SW PCIe SW (64 lanes) (64 lanes) PCIe SW PCIe SW PCIe SW PCIe SW (104 lanes)

  • Page 19: Motherboard Block Diagram

    Chapter 1: Introduction 1.4 Motherboard Block Diagram H13DSG-O-CPU REV 1.00 JIO1 JMC4A,B PCIE G3 BY4 MPLINK M.2 GEN3 BY4 100MHz CLK MPLINK JMC3A,B JMC10A,B JMC2A,B MPLINK JMC9A,B MPLINK MPLINK JMC1A,B JMC8A,B MPLINK JMC5A,B JMC7A,B MPLINK PCIE G3 BY4 JIO1 JMC11A,B REAR I/O 10GLAN USB3...

  • Page 20: Motherboard Layout

    Chapter 1: Introduction 1.5 Motherboard Layout Below is a layout of the H13DSG-O-CPU-D-P with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter LEDBMC1 GPU_PWR1~GPU_PWR4 GPU_PWR17~GPU_PWR20...

  • Page 21: Quick Reference Table

    JIPMB1 4-pin External I C Header (for an IPMI card) Chassis Intrusion Header JNCSI1~2 NCSI JPW1~JPW4 Serverboard Main Power Supply Connector JSLOT1 Supermicro I/O Riser Slot JTPM1 Trusted Platform Module/Port 80 Connector P1-PCIe1A P1-PCIe1B P1-PCIe2A P1-PCIe2B P1-PCIe3A_VPP P1-PCIe3B Processor 1 PCIe 5.0 x8...
  • Page 22 Chapter 1: Introduction SATA0~SATA1 SATA 3.0 Ports For System Configuration USB2/3 (2.0) USB2/3 (2.0) Front Side Pin Header Note: Jumpers, connectors, switches, and LED indicators that are not described in the preceding tables are for manufacturing testing purposes only, and are not covered in this manual.

  • Page 23: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 24: Rack Precautions

    Chapter 2: Server Installation Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. • In single rack installations, stabilizers should be attached to the rack. In multiple rack in- stallations, the racks should be coupled together.

  • Page 25: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 26: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. Also refer to the installation instructions that came with the rack. This rail set fits a rack between 28" and 33.5" deep. Do not use a two post "telco" type rack. 1.
  • Page 27 Chapter 2: Server Installation Front Rear Figure 2-2. Installing the Left Rail Figure 2-3. Outer Rails Installed on the Rack...

  • Page 28: Installing The Server

    Chapter 2: Server Installation 2.5 Installing the Server Once rails are attached to the chassis and the rack, you can install the server. Caution: The assembled system is quite heavy. Use a lift and multiple pwople to move it. 1. Using a lift and as many people as necessary, lift the system and slide it onto the installed rails.

  • Page 29: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 30: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The system is comprised of three trays. Each tray can be removed from the chassis using release levers. Before removing the trays, power down, as described in Section 3.1. To replace the trays, be sure the primary handles start in the pulled down position. Once the tray is fully inserted, lift and close the handles to lock the tray in place.
  • Page 31 Chapter 3: Maintenance and Component Installation Primary Release Handles Small Release Handle Figure 3-2. Chassis Front: Removing the Motherboard Tray Removing the Motherboard Tray 1. Pull down the release handles on each side of the tray, and pull the tray part way out. 2.
  • Page 32 Chapter 3: Maintenance and Component Installation Release Handles Figure 3-3. Chassis Rear: Removing the PCIe Expansion Tray Removing the PCIe Expansion Tray • Pull down the release handles on each side of the tray, and pull the tray out. Note: When replacing trays, insert the motherboard tray (front) before the PCIe tray.

  • Page 33: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the Processor and Heatsink 1. Unscrew the screw #1 holding down the force frame.
  • Page 34 Chapter 3: Maintenance and Component Installation 2. The spring-loaded force frame will raise up after the screw securing it (#1) is removed. Gently allow it to lift up to its stopping position. Force Frame 3. Lift the rail frame up by gripping the lift tabs near the front end of the rail frame. While keeping a secure grip of the rail frame, lift it to a position so you can do the next step of removing the external cap.
  • Page 35 Chapter 3: Maintenance and Component Installation 4. Remove the external cap from the rail frame by pulling it upwards through the rail guides on the rail frame. External Cap 5. The CPU package is shipped from the factory with the carrier frame pre-assembled. Grip the handle of the carrier frame/CPU package assembly from its shipping tray, and while gripping the handle, align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later.
  • Page 36 Chapter 3: Maintenance and Component Installation Note: You can only install the CPU inside the socket in one direction with the handle at the top. Make sure that it is properly inserted into the CPU socket before closing the rail frame plate.
  • Page 37 Chapter 3: Maintenance and Component Installation 8. Gently lower the rail frame down onto the socket until the latches on the rail frame engage with the socket housing and it rests in place. DO NOT force it into place! 9. The force frame is spring loaded and has to be held in place before it is secured. Important: Use a torque screwdriver, set it at 12.5~15.0 kgfcm (10.85~13.01 lbf-in) with a Torx T20 screw head bit, to prevent damage to the CPU.
  • Page 38 Chapter 3: Maintenance and Component Installation 10. Place and re-screw the screw in the middle to the way you removed it. When finished, the force frame will be secure over both the rail frame and CPU package. 11. After the force frame is secured and the CPU package is in place, now you must install the heatsink to the frame.
  • Page 39 Chapter 3: Maintenance and Component Installation 12. Using a diagonal pattern, tighten the six screws down on the heatsink in a clockwise fashion till it is secure. The heatsink will now be secured and you have finished installing the processor and heatsink onto the motherboard. Repeat this procedure for any remaining CPU sockets on the motherboard.
  • Page 40 Chapter 3: Maintenance and Component Installation Un-installing the Processor and Heatsink 1. Remove the heatsink attached to the top of the CPU package by reversing the installation procedure. 2. Clean the thermal grease left by the heatsink on the CPU package lid to limit the risk of it contaminating the CPU package land pads or contacts in the socket housing.

  • Page 41: Memory Installation

    The H13DSG-O-CPU-D-P supports up to 6TB of ECC DDR5 4800 MT/s speed, RDIMM/ LRDIMM/3DS memory in 24 slots. Refer to the table below for additional memory information. Note: Check the Supermicro website for possible updates to memory support. DIMM Population Guide...

  • Page 42: Dimm Module Population Sequence

    Chapter 3: Maintenance and Component Installation DIMM Module Population Sequence • It is recommended that DDR5 DIMM modules of the same type, size and speed should be installed. • The motherboard will support odd-numbered modules (1 or 3 modules installed). However, to achieve the best memory performance, fully populate the motherboard with validated memory modules.

  • Page 43: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots, see Memory Support for details on momory population guidelines. 2. Push the release tabs outwards on both ends Receptive Point of the DIMM slot to unlock it. 3.

  • Page 44: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Battery Removal Batery Removal To remove the onboard battery, follow the steps below: 1.

  • Page 45: Storage Drives

    The drives are mounted in tool-less drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Drive carrier status indicators are described Section 1.2. Note: Enterprise level storage disk drives are recommended for use in Supermicro servers. For compatible storage drives, see the system web page.
  • Page 46 Chapter 3: Maintenance and Component Installation To install drives, first remove the drive carrier from the system. Removing a Hot-Swap Drive Carrier 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Release Button Figure 3-7.
  • Page 47 Chapter 3: Maintenance and Component Installation Installing a Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps on the left outside of the carrier and lift out the dummy drive. 2.

  • Page 48: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Ejecting a Drive 1. BMC Dashboard > Server Health > NVMe SSD 2.

  • Page 49: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Checking the Temperature of an NVMe Drive There are two ways to check using the BMC Dashboard. Checking a Drive • BMC Dashboard > Server Health > NVMe SSD – Shows the temperatures of all NVMe drives.

  • Page 50: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Multiple 8-cm fans provide the cooling for the system. Fans may be replaced while the system continues to operate. Cooling is aided by louvers in the chassis that help prevent expelled hot air from returning into the chassis.

  • Page 51: Motherboard Air Shroud

    Chapter 3: Maintenance and Component Installation Motherboard Air Shroud The air shroud system concentrates airflow to maximize fan efficiency. It is installed on the motherboard tray around the CPU heatsinks, and above the DIMMs. Figure 3-11. Installing the Motherboard Air Shrouds...

  • Page 52: Gpu Air Blockers

    Chapter 3: Maintenance and Component Installation GPU Air Blockers Two metal GPU air blockers fit along the sides of the GPU tray to concentrate the airflow. Figure 3-12. Installing the GPU Air Blockers...

  • Page 53: Power Supply

    3 + 3 redundancy. Up to three modules can be offline for service, although that is not recommended. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120 V or 180-240 V.
  • Page 54 Chapter 3: Maintenance and Component Installation Replacing the Power Supply The logical power supply module numbering is shown in Chapter 1. Unplug the AC cord from the module to be replaced. 2. Pull the release handle on the back of the power supply as illustrated. 3.

  • Page 55: Pcie Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 PCIe Expansion Cards The system can accommodate 12 PCIe cards. CPU1 CPU2 Figure 3-14. Expansion Cards Exapnsion Slot Locations Slot Description Slot Description PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs...

  • Page 56: Installing Expansion Cards (1-8)

    Chapter 3: Maintenance and Component Installation Installing Expansion Cards (1-8) Power down the system and pull out the PCIe expansion tray as described in Section 3.2. 2. In the front of the carrier, remove the blank PCI shield that covers the chassis slot. 3.

  • Page 57: Installing Riser Expansion Cards (9-12)

    Chapter 3: Maintenance and Component Installation Installing Riser Expansion Cards (9-12) Expansion cards can be added in slots 9 -12 by means of riser cards mounted on riser card brackets as shown below. Power down the system and remove the PCIe tray as described in Section 3.2.
  • Page 58 Chapter 3: Maintenance and Component Installation Riser Card Brackets Riser Card PCI Slot Shields Figure 3-17. Riser Card Brackets and Shields 3. Remove the blank PCI shield that covers the bracket slot. 4. Slide the expansion cards into the slots on the riser card while aligning the shields with the bracket.

  • Page 59: Backplane Slot Assignments

    Chapter 3: Maintenance and Component Installation Backplane Slot Assignments Slot 0-11: Default NVMe Slot 12-15: Optional NVMe Slot 16-17: Default SATA Figure 3-18. Front View Slot Ordering Left to Right Backplane BPN-NVME5-HS219N-S24 Slot 16-17: Default SATA Slot 12-15: Optional NVMe Slot 0-11: Default NVMe Figure 3-19.

  • Page 60: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter Please review the Safety Precautions in...
  • Page 61 Front Panel Connector (JF1) JF1 contains various buttons and indicators that are normally located on a control panel at the front of the chassis. The JF1 connector is designed specifically for use with the Supermicro chassis. TPM Header/Port 80 Connector A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and Port 80 connection.

  • Page 62: Headers

    Chapter 4: Motherboard Connections 4.2 Headers Fan Headers There are two fan headers on the motherboard. These are 4-pin fan headers; pins 1-3 are backward compatible with traditional 3-pin fans. The onboard fan speeds are controlled by Fan Mode in the BMC. When using Fan Mode setting, please use all 4-pin fans. Fan Header Pin Definitions Pin#...

  • Page 63: Jumper Settings

    Chapter 4: Motherboard Connections 4.3 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.

  • Page 64: Led Indicators

    Chapter 4: Motherboard Connections 4.4 LED Indicators UID LED Indicator (LED1) A UID LED is located at LED1. The front UID LED is located on the front panel. When you press the UID switch, both rear LED1 and front UID LED indicators will turn on. Press the UID switch again to turn off the LED indicators.

  • Page 65: Chapter 5 Software

    1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash or media drive. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 66 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 67: Driver Installation

    5.2 Driver Installation The Supermicro website contains drivers and utilities for your system at https://www.supermicro.com/wdl/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard.

  • Page 68: Superdoctor® 5

    Chapter 5: Software 5.3 SuperDoctor® 5 The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 69: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 70: Chapter 6 Optional Components

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the storage drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V...

  • Page 71: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option.

  • Page 72: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports the Baseboard Management Controller (BMC). It provides remote access, monitoring, and management. There are several BIOS settings that are related to BMC.

  • Page 73: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 74: No Video

    Chapter 7: Troubleshooting and Support No Video 1. Check that the VGA cable is connected properly, and the monitor is on. 2. Check if you follow the guidelines to install the memory module (see DIMM Module Population in Chapter 3. Reseat the memory DIMM module. Note: If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended.

  • Page 75: When The System Becomes Unstable

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. Storage drive support: Make sure that all storage drives work properly. Replace the failed storage drives with good ones.

  • Page 76: Technical Support Procedures

    Chapter 7: Troubleshooting and Support 5. Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem. 6. To find out if a component is good, swap this component with a new one to see if the system will work properly.

  • Page 77: Frequently Asked Questions

    Updated BIOS files are located on our website at http://www. supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer.

  • Page 78: Returning Merchandise For Service

    During the warranty period, contact your distributor first for any product problems. 7.7 System Reboot This motherboard, intended to be used in a Supermicro GPU server, supports an innovative cooling technology, which will continue cooling down the system even after shutting down.

  • Page 79: Battery Removal And Installation

    Chapter 7: Troubleshooting and Support 7.8 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 80: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com/.

  • Page 81: Returning Merchandise For Service

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 82: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 83: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 84 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 85 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 86 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 87 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 88 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (except for hot-swap components). 電源切断の警告...
  • Page 89 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 90 Appendix A: Warning Statements Attention Seul le personnel autorisé et le personnel de maintenance qualifié doivent être autorisés à installer, remplacer ou entretenir cet équipement.. !‫אזהרה‬ ‫.יש לאפשר רק צוות מורשה ואנשי שירות מוסמכים להתקין, להחליף או לטפל בציוד זה‬ ‫.ينبغي...
  • Page 91 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 92 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 93 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 94 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 95 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 96 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 97 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 98 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 99 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 100 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 101 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 102 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 103: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual AMD EPYC 9004 series processors in SP5 sockets BIOS 256 Mb SPI AMI BIOS® SM Flash UEFI BIOS ACPI 6.4, SMBIOS 3.5 or later, Plug-and-Play (PnP), RTC (Real Time Clock) wakeup, Riser Card Auto-Detection Support Memory Up to 6 TB registered ECC DDR5 4800 MT/s speed, LRDIMM memory in 24 slots Storage Drives...
  • Page 104 Appendix B: System Specifications Operating Environment Operating Temperature: 10ºC to 35ºC (50ºF to 95ºF) Non-operating Temperature: -40ºC to 60ºC (-40º to 140ºF) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016...

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