Supermicro AS-2125HS-TNR User Manual
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Supermicro AS-2125HS-TNR User Manual

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AS -2125HS-TNR
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro AS-2125HS-TNR

  • Page 1 A+ Server AS -2125HS-TNR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Control Panel .........................11 Rear View ..........................12 1.3 System Architecture ......................14 Main Components ......................14 System Block Diagram ......................16 1.4 Motherboard Layout ......................17 Quick Reference Table ......................18 Chapter 2 Server Installation 2.1 Overview ..........................19...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................28 3.2 Accessing the System ......................29 3.3 Processor and Heatsink Installation ...................30 Installing the Processor and Heatsink ................30 3.4 Memory Installation ......................38 Memory Support ........................38 DIMM Module Population Sequence ................40 DIMM Installation ......................41 DIMM Removal .........................41 3.5 Motherboard Battery ......................42...
  • Page 6 Preface Chapter 4 Motherboard Connections 4.1 Power Connections ......................56 4.2 Headers and Connectors ....................57 4.3 Input/Output Ports ......................59 I/O Ports ..........................59 4.4 Jumper Settings .........................60 How Jumpers Work ......................60 4.5 LED Indicators ........................62 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................63 5.2 Driver Installation ........................65 5.3 SuperDoctor 5 ........................66...
  • Page 7 7.7 Where to Get Replacement Components ................85 7.8 Reporting an Issue ......................85 Technical Support Procedures ..................85 Returning Merchandise for Service ...................86 7.9 Feedback ..........................86 7.10 Contacting Supermicro ......................87 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 8: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U Rackmount 3.5 x 17.2 x 29.9 in / 88.9 x 437 x 760 mm (HxWxD) Note: A Quick Reference Guide can be found on the product page of the Supermicro website. Note: The following safety models associated with the AS -2125HS-TNR have been certified...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Service Tag Figure 1-1. Front View System Features: Front Feature Description Control Panel One control panel (see Control Panel for details)

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Button UID Button Power LED HDD LED NIC2 LED NIC1 LED Power Fail LED Information LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power button is used to apply or remove power from the power supply to the server. Power Button Turning off system power with this button removes the main power but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View BMC LAN Port VGA Port USB Ports PWS1 PWS2 Figure 1-3. System: Rear View Slot Description Slot Description Option 1* Option 3* PCIe 5.0 x16 AIOM Slot (NCSI) PCIe 5.0 x16 (FH, 10.5"L) PCIe 5.0 x8 (FH, 10.5"L) Not available PCIe 5.0 x8 (FH, 10.5"L) PCIe 5.0 x16 (FH, 10.5"L)
  • Page 13 Chapter 1: Introduction Power Supply Indicators Power Supply Condition Green LED Amber LED No AC Power to Power Supply Power Supply critical events causing a shutdown/ failure/ Amber LED OCP/ OVP/ Fan Fail/ OTP/ UVP Power Supply Warning Events Where the power supply continues to operate;...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components Power Supply Modules M.2-C2 M.2-C1 DIMMs Dual AMD EPYC 9004 series processors Heatsink Fans Backplane...
  • Page 15 Chapter 1: Introduction System Features: Top Feature Description Power Supply Two Redundant Power Supply Default: PWS-1K63A-1R, 1600W (Titanium Level) DIMM slots 24 DIMM memory slots Processors Dual AMD EPYC™ 9004 Series Processor in SP5 socket System Fans Four 8-cm dual counter-rotating PWM fans, FAN-0223L4 Service Tag Service tag with serial number / BMC ADMIN password Backplane...

  • Page 16: System Block Diagram

    SATA Configuration MCIO to MCIO cable 4 PCI-E 5.0 x8 (Slot 5~8) MCIO to SATA cable Better Faster Greener™ © 2022 Supermicro Subject to change without notice Misc. Cable Figure 1-5. System Block Diagram Note: This is a general block diagram and may not exactly represent the features on your...

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Following is a layout of the H13DSH motherboard with a jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 18: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JSATA1 Hybrid MCIO Select Open (NVMe) JSATA2 Hybrid MCIO Select Open (NVMe) Description Status LED_PWR Power LED Solid Green: Power On Green: Blinking (BMC Normal) LEDBMC BMC Heartbeat LED Green: Fast Blinking (BMC Initializing)

  • Page 19: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

  • Page 20: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 21: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 22: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 23: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the chassis from coming completely out of the rack when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1.

  • Page 24: Installing The Inner Rails

    Chapter 2: Server Installation Installing the Inner Rails Begin the rack mounting procedure by installing the inner rails to the chassis. 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 25: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. Hang the hooks on the front of the outer rail onto the square holes on the front of the rack.

  • Page 26: Installing The Chassis Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. Warning: Mounting the system into the rack requires at least two people to support the chassis during installation.

  • Page 27: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components requires that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-HS219-R1K63P-A chassis feature a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the release button and slide the cover toward the rear. 2.

  • Page 30: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the Processor and Heatsink 1. Unscrew the screw #1 holding down the force frame.
  • Page 31 Chapter 3: Maintenance and Component Installation 2. The spring-loaded force frame will raise up after the screw securing it (#1) is removed. Gently allow it to lift up to its stopping position. Force Frame 3. Lift the rail frame up by gripping the lift tabs near the front end of the rail frame. While keeping a secure grip of the rail frame, lift it to a position so you can do the next step of removing the external cap.
  • Page 32 Chapter 3: Maintenance and Component Installation 4. Remove the external cap from the rail frame by pulling it upwards through the rail guides on the rail frame. External Cap 5. The CPU package is shipped from the factory with the carrier frame pre-assembled. Grip the handle of the carrier frame/CPU package assembly from its shipping tray, and while gripping the handle, align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later.
  • Page 33 Chapter 3: Maintenance and Component Installation Note: You can only install the CPU inside the socket in one direction with the handle at the top. Make sure that it is properly inserted into the CPU socket before closing the rail frame plate.
  • Page 34 Chapter 3: Maintenance and Component Installation 8. Gently lower the rail frame down onto the socket until the latches on the rail frame engage with the socket housing and it rests in place. DO NOT force it into place! 9. Note that the force frame is spring loaded and has to be held in place before it is secured.
  • Page 35 Chapter 3: Maintenance and Component Installation 10. Place and re-screw the screw to the way you removed them. When finished, the force frame will be secure over both the rail frame and CPU package. 11. After the force frame is secured and the CPU package is in place, now you must install the heatsink to the frame.
  • Page 36 Chapter 3: Maintenance and Component Installation 12. Using a diagonal pattern, tighten the six screws down on the heatsink in a clockwise fashion till it is secure. Use a torque screwdriver, set it at 12.5~15.0 kgf- cm (10.85~13.01 lbf-in) with a Torx T20 screw head bit, to prevent damage to CPU socket/heatsink.
  • Page 37 Chapter 3: Maintenance and Component Installation Un-installing the Processor and Heatsink 1. Remove the heatsink attached to the top of the CPU package by reversing the installation procedure. 2. Clean the thermal grease left by the heatsink on the CPU package lid to limit the risk of it contaminating the CPU package land pads or contacts in the socket housing.

  • Page 38: Memory Installation

    The H13DSH supports up to 6TB of ECC DDR5 4800 MT/s speed, RDIMM/LRDIMM/3DS memory in 24 slots. Refer to the table below for additional memory information. Note: Check the Supermicro website for possible updates to memory support. 24 Slots CPU 1 DIMM Population Order...
  • Page 39 Chapter 3: Maintenance and Component Installation Populating RDIMM/RDIMM 3DS DDR5 Memory Modules with AMD EPYC™ 9004 Series Processors DIMM Population Maximum DIMM Capacity Type Maximum Frequency (MT/s) DIMM1 1 Channel 12 Channels 1R (1 rank) 32GB 384GB 4800 RDIMM 2R (2 ranks) 64GB 768GB 4800...

  • Page 40: Dimm Module Population Sequence

    Chapter 3: Maintenance and Component Installation DIMM Module Population Sequence When installing memory modules, the DIMM slots should be populated in the following order: DIMMA1, DIMMB1, DIMMC1, DIMMD1, DIMME1, DIMMF1, then DIMMG1, DIMMH1, DIMMI1, DIMMJ1, DIMMK1, DIMML1; DIMMA2, DIMMB2, DIMMC2, DIMMD2, DIMME2, DIMMF2, then DIMMG2, DIMMH2, DIMMI2, DIMMJ2, DIMMK2, DIMML2.

  • Page 41: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots, starting with DIMMA1, DIMMB1, DIMMC1, DIMMD1, DIMME1, DIMMF1, then DIMMG1, DIMMH1, DIMMI1, DIMMJ1, DIMMK1, DIMML1; DIMMA2, DIMMB2, DIMMC2, DIMMD2, DIMME2, Receptive Point DIMMF2, then DIMMG2, DIMMH2, DIMMI2, DIMMJ2, DIMMK2, DIMML2.

  • Page 42: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Battery Removal To remove the onboard battery, follow the steps below: 1.

  • Page 43: Storage Drives

    Figure 3-4. Logical Drive Numbers Note: The NVMe storage numbering is not sequential in the OS when M.2 NVMe SSDs are installed. Please refer to the FAQ link https://www.supermicro.com/support/faqs/faq. cfm?faq=36169 Removing a Hot-Swap Drive Carrier from the Chassis 1. Press the release button on the drive carrier, which will extend the drive carrier handle.

  • Page 44: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Ejecting a Drive 1. BMC > System > Storage Monitoring > Physical View 2.

  • Page 45: Aiom Cards

    Chapter 3: Maintenance and Component Installation AIOM Cards The system supports up to one Supermicro AIOM networking slot (OCP NIC 3.0 compatible). AIOM Configuration Slot Mechanical Electrical Small Form Factor, OCP 3.0 x16 (CPU1) Figure 3-7. AIOM Chassis Slot Installing AIOM 1.

  • Page 46: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.7 Expansion Cards The system accepts up to eight PCIe 5.0 x 8 or up to four full-height 10.5"L expansion cards, mounted on riser cards and brackets. BMC LAN Port VGA Port USB Ports Power Supply 1 Power Supply 2 Figure 3-9.

  • Page 47: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in section 3.1 then remove the top cover. Installing Expansion Cards 1. Remove any slimline SAS cables connected to the riser card and pull up the riser card brackets.

  • Page 48: Installing M.2 Solid State Drives On Motherboard

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives on Motherboard The H13DSH motherboard has two PCIe 3.0 x4 NVMe M.2 slots (M.2-H1, M.2-H2). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. Installing M.2 SSDs 1.

  • Page 49: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling Fans Four 8-cm heavy-duty fans provide cooling for the system. Fans are hot-swapped and can be replaced without powering down the system. The electrical connections are automatically made when a fan is inserted into its slot. Make sure the chassis cover is only off for a short time and makes a good seal when replaced for the cooling air to circulate properly through the system.

  • Page 50: Air Shrouds

    Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. The includes one air shroud for each CPU. Air Shroud for Memory (CPU1/2) Two air shrouds cool the DIMM slots controlled by CPUs 1 and 2 (see figure below). 1.

  • Page 51: Power Supply

    Failed power supply modules can be replaced without powering down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.

  • Page 52: Cable Routing Diagrams

    Chapter 3: Maintenance and Component Installation Configuration # Front 3.10 Cable Routing Diagrams #1 (24 NVMe) HDD slot 0~23: NVMe 1 AIOM slot Default (AIOM card optional but re Flexible PCIe slot options below: + up to 1 PCIe x16 or 2 PICe x8 Up to 1 PCIe 5.0 x16 (Slot 3) -Or- Up to 2 PCIe 5.0 x8 (Slot 3, 4) + 1 AIOM...

  • Page 53: Nvme

    Chapter 3: Maintenance and Component Installation 24 NVMe 24 NVME Cable Description MB Port Backplane/Riser and Port CBL-MCIO-1237M5-Z NVMe 0-1 JMCIO1 NVMe0/1 CBL-MCIO-1245M5 NVMe 2-3 JMCIO2 NVMe2/3 CBL-MCIO-1255M5 NVMe 16-17 JMICO7 NVMe16/17 CBL-MCIO-1245M5 NVMe 18-19 JMCIO8 NVMe18/19 CBL-MCIO-1245M5 NVMe 20-21 JMCIO9 NVMe20/21 CBL-MCIO-1237M5-Z...

  • Page 54: Sas

    Chapter 3: Maintenance and Component Installation 24 SAS 24 SAS Cables/Parts Description MB Port Backplane/Riser and Port CBL-GNZ5-1307 AIOM x16 (AIOM 1) JAIOM1 CBL-PWEX-1142B-20 BP1 Power JPW5 JPWR1 16 17 CBL-PWEX-1142-40 BP2 Power JPW4 JPWR2 CBL-SAST-1264F-100 SAS 0-7 SAS 0-3/4-7 SAS AOC 1 CBL-SAST-1276F-100 SAS 8-15...

  • Page 55: Nvme + 4 Sas

    Chapter 3: Maintenance and Component Installation 20 NVMe + 4 SAS 20 NVMe + 4 SAS Cables/Parts Description MB Port Backplane/Riser and Port CBL-MCIO-1237M5-Z NVMe 0-1 JMCIO1 NVMe0/1 CBL-MCIO-1245M5 NVMe 2-3 JMCIO2 NVMe2/3 CBL-MCIO-1255M5 NVMe 16-17 JMICO7 NVMe16/17 CBL-MCIO-1245M5 NVMe 18-19 JMCIO8 NVMe18/19 CBL-MCIO-1237M5-Z...

  • Page 56: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 57: Headers And Connectors

    Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 58 Chapter 4: Motherboard Connections NVMe Ports (NVMe P1_0~7, P2_0~11) The H13DSH has 20 NVMe ports (2 ports per 1 MCIO x 8) on the motherboard. These ports provide high speed and low latency directly from the CPU to NVMe Solid State (SSD) drives. This greatly increases SSD data-throughput performance and significantly reduces PCIe latency by simplifying driver/software requirements resulting from direct PCIe interface from the CPU to the NVMe SSD drives.

  • Page 59: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Ports The low-profile slimSAS I/O connector, located at JIO1, is used to connect the motherboard to an I/O mezzanine board, AOM-HS119-IO, to provide VGA/COM/BMC/USB connections. I/O Ports from AOM-HS119-IO Description BMC_LAN Port USB 0 (3.0) USB 1 (3.0) VGA Port...

  • Page 60: Jumper Settings

    Chapter 4: Motherboard Connections 4.4 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin #1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 61 Chapter 4: Motherboard Connections JSATA1/JASAT2 The 3-pin jumpers at JSATA1 and JSATA2 provide the option to switch the hybrid port (JMCIO 1/2/5/6) between SATA/NVMe. Refer to the table below for pin definitions. JSATA1/JSATA2 Pin Definitions Pin# Definition Auto (Depends on system configuration) SATA Open NVMe...

  • Page 62: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Onboard Power LED LED_PWR is an onboard power LED. When this LED is lit, it means system is in the power- on state, and the onboard power status is ok. Turn off the system and unplug the power cord before removing or installing components.

  • Page 63: Chapter 5 Software

    Media drive, perheps using an external USB/SATA media drive, a USB flash drive, or the BMC KVM console. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 64 Chapter 5: Software 4. During Windows Setup, continue to the dialog box where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 65: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or a media drive.

  • Page 66: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 67: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage Protocals PCIe Options Power Options Cable Management Arm TPM security module 6.1 Storage Protocols Supported The storage drive bays can be configured to support either SATA, SAS, or NVMe drives by adding optional parts to the system.

  • Page 68: Pcie Options

    Chapter 6: Optional Components 6.3 PCIe Options PCIe Options for 24 NVMe Configuration PCIe Options for 24 NVMe Configuration 2 PCIe x8 (Slot 3-4) 1 PCIe x16 (Slot 3) PCIe Options for 24 NVMe Configuration 1 PCIe x16 2 PCIe x16 (Slot 1) (Slot 5, 7) upgrade...

  • Page 69: Pcie Options For 20 Nvme + 4Sas* Configuration

    Chapter 6: Optional Components PCIe Options for 20 NVMe + 4SAS* Configuration ons for 20 NVMe + 4SAS* Configuration 1 PCIe x16 1 PCIe x16 (Slot 1) (Slot 3) 2 PCIe x8 2 PCIe x8 (Slot 1-2) (Slot 3-4) * SAS requires AOC and will use 1x PCIe slot. quires AOC and will use 1x PCIe slot...

  • Page 70: Power Supply Modules

    Chapter 6: Optional Components 6.4 Power Supply Modules Power Supply Module Options Watts Part Number 80Plus Level 1200 PWS-1K24A-1R (default in SYS-221H-TNR) Titanium 1600 PWS-1K63A-1R (default in SYS-221H-TN24R) Titanium 2000 PWS-2K07A-1R Titanium 6.5 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
  • Page 71 Chapter 6: Optional Components Figure 6-2. Installing the Connectors 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.

  • Page 72: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V...

  • Page 73: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking Products.

  • Page 74: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to BMC.

  • Page 75: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 76: No Video

    Chapter 7: Troubleshooting and Support No Video 1. Check that the VGA cable is connected properly, and the monitor is on. 2. Check if you follow the guidelines to install the memory module (see DIMM Module Population in chapter 2). 3.

  • Page 77: When The System Becomes Unstable

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the failed HDDs with good ones.

  • Page 78: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check the BMC Error Log 1.

  • Page 79: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 80 Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www. supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 81 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 82 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the toolbar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 83 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 84: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 85: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com/.

  • Page 86: Returning Merchandise For Service

    During the warranty period, contact your distributor first for any product problems. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on...

  • Page 87: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 88: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 89 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 90 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 91 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 92 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 93 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 94 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 95 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 96 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 97 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 98 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 99 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 100 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 101 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 102 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 103 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 104 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 105 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 106 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 107 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 108: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual AMD EPYC™ 9004 Series Processors in SP5 sockets Chipset System on Chip (SoC) BIOS 256Mb SPI AMI BIOS® SM Flash UEFI BIOS ACPI 6.2, SMBIOS 3.1.1, Plug-and-Play (PnP), RTC (Real Time Clock) wakeup, Riser Card Auto-Detection support Memory 24 DIMM slots to support up to 6TB 3DS ECC RDIMM DDR5-4800MT/s memory Storage Drives...
  • Page 109 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F)* Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) * Operating Temperature based on configurations Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB...

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