Supermicro A+ Server AS-2015HS-TNR User Manual
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Supermicro A+ Server AS-2015HS-TNR User Manual

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A+ Server
AS -2015HS-TNR
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro A+ Server AS-2015HS-TNR

  • Page 1 A+ Server AS -2015HS-TNR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................8 1.2 System Features .........................9 Front View ...........................9 Control Panel .........................10 Rear View ..........................12 Power Supply Indicators ....................13 1.3 System Architecture ......................14 Main Components ......................14 System Block Diagram ......................15 1.4 Motherboard Layout ......................16 Quick Reference Table ......................17 Chapter 2 Server Installation 2.1 Overview ..........................18...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................27 3.2 Accessing the System ......................28 3.3 Processor and Heatsink Installation ...................29 3.4 Memory Support and Installation ..................37 Memory Support ........................37 DIMM Module Population Sequence ................39 DIMM Installation ......................40 DIMM Removal .........................40 3.5 Motherboard Battery ......................41 3.6 Storage Drives ........................42 Installing Drives .........................42...
  • Page 6 Preface Chapter 4 Motherboard Connections 4.1 Power Connections ......................63 4.2 Headers and Connectors ....................64 4.3 Input/Output Ports ......................65 I/O Ports.........................65 4.4 LED Indicators ........................66 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................67 5.2 Driver Installation ........................69 5.3 SuperDoctor 5 ........................70 ®...
  • Page 7 Preface 7.4 Crash Dump Using BMC ....................88 7.5 UEFI BIOS Recovery ......................89 Overview ...........................89 Recovering the UEFI BIOS Image ..................89 Recovering the Main BIOS Block with a USB Device ............89 7.6 CMOS Clear ........................94 7.7 Where to Get Replacement Components ................95 7.8 BMC ............................95 7.9 Reporting an Issue ......................96 Technical Support Procedures ..................96...

  • Page 8: Chapter 1 Introduction

    2U rackmount 3.5 x 17.2 x 31.6 in. / 88.9 x 437 x 803 mm (HxWxD) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the AS -2015HS-TNR have been certified as compliant with UL or CSA: HS829-R9H13, HS829-R12H13, HS829-R16H13, HS829-R20H13, HS829-R26H13, HS829-R13DH13, HS829-R16DH13, HS829-R20DH13, HS829-9, HS829- 12, HS829-16, HS829-20, HS829-26, HS829-13D, HS829-16D, HS829-20D.

  • Page 9: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Service/Asset Tag with BMC Password Figure 1-1. System Front View System Features: Front Feature Description Control Panel...

  • Page 10: Control Panel

    Chapter 1: Introduction Control Panel Power Button UID Button Power LED HDD LED NIC2 LED NIC1 LED Power Fail LED Information LED Figure 1-2. Control Panel Control Panel Features Features Description The main power switch applies or removes primary power from the power supply to the Power Button server but maintains standby power.
  • Page 11 Chapter 1: Introduction Information (i) LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1Hz Fan failure, check for an inoperative fan. Power failure, check for a non-operational power Red, blinking at 0.25Hz supply. Red, solid, with Power LED blinking Fault detected green Blue and red, blinking at 10 Hz...

  • Page 12: Rear View

    Chapter 1: Introduction Rear View BMC LAN Port PSU1 PSU2 USB Ports VGA Port Figure 1-3. System Rear View System Features: Rear Feature Description Power Supplies Two 1200 W Titanium Level redundant power supply modules (PSU1 and PSU2) VGA Port Video port USB Ports Two USB 3.0 ports...

  • Page 13: Power Supply Indicators

    Indicates that the power supply has a warning condition and continues to operate. Indicates that the power supply is plugged in, and is in an abnormal state. The Solid Amber system might need service. Please contact Supermicro technical support. No AC power to modules...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components Slot 5-8 Riser Card Slot 1-2 Riser Card Slot 3-4 Riser Card Power Supplies Single Processor...

  • Page 15: System Block Diagram

    Chapter 1: Introduction System Block Diagram S S y y s s t t e e m m B B l l o o c c k k D D i i a a g g r r a a m m – – A A S S - - 2 2 0 0 1 1 5 5 H H S S - - T T N N R R 24 DDR5 DIMM Slots PCI-E 4.0 x4 USB 3.0...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the H13SSH motherboard with jumper, connector and LED locations shown. See the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 17: Quick Reference Table

    Hot-swappable system fan FAN8 4-pin system fan header FAN9 Active CPU heatsink fan header JAIOM1 Supermicro® Advanced I/O Module (AIOM PCIe 5.0 x16) Slot JFP1, JFP2 Front Control Panel Headers 1 and 2 JUSB2 USB 3.0 header NVMe 0/1 PCIe1A / SATA0-7...

  • Page 18: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

  • Page 19: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 20: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 21: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 22: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1.

  • Page 23: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 24: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Each end of the assembled outer rail includes a bracket with hooks and square, spring-loaded pegs to fit into the square holes in your rack. Installing the Outer Rail 1.

  • Page 25: Installing The Chassis Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. Warning: Mounting the system into the rack requires at least two people to support the chassis during installation.

  • Page 26: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 27: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 28: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The AS -2015HS-TNR features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Remove the two screws on each side of the cover, which secure the cover to the chassis.

  • Page 29: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the Processor and Heatsink 1. Unscrew the screw #1 holding down the force frame.
  • Page 30 Chapter 3: Maintenance and Component Installation 2. The spring-loaded force frame will raise up after the screw securing it (#1) is removed. Gently allow it to lift up to its stopping position. 3. Lift the rail frame up by gripping the lift tabs near the front end of the rail frame. While keeping a secure grip of the rail frame, lift it to a position so you can do the next step of removing the external cap.
  • Page 31 Chapter 3: Maintenance and Component Installation 4. Remove the external cap from the rail frame by pulling it upwards through the rail guides on the rail frame. External Cap 5. The CPU package is shipped from the factory with the carrier frame pre-assembled. Grip the handle of the carrier frame/CPU package assembly from its shipping tray, and while gripping the handle, align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later.
  • Page 32 Chapter 3: Maintenance and Component Installation Note: You can only install the CPU inside the socket in one direction with the handle at the top. Make sure that it is properly inserted into the CPU socket before closing the rail frame plate.
  • Page 33 Chapter 3: Maintenance and Component Installation 8. Gently lower the rail frame down onto the socket until the latches on the rail frame engage with the socket housing and it rests in place. DO NOT force it into place! 9. Note that the force frame is spring loaded and has to be held in place before it is secured.
  • Page 34 Chapter 3: Maintenance and Component Installation 10. Place and re-screw the screw to the way you removed them. When finished, the force frame will be secure over both the rail frame and CPU package. 11. After the force frame is secured and the CPU package is in place, now you must install the heatsink to the frame.
  • Page 35 Chapter 3: Maintenance and Component Installation 12. Using a diagonal pattern, tighten the six screws down on the heatsink in a clockwise fashion till it is secure. Use a torque screwdriver, set it at 12.5~15.0 kgf-cm (10.85~13.01 lbf-in) with a Torx T20 screw head bit to prevent damage to the CPU socket and heatsink.
  • Page 36 Chapter 3: Maintenance and Component Installation Un-installing the Processor and Heatsink 1. Remove the heatsink attached to the top of the CPU package by reversing the installation procedure. 2. Clean the thermal grease left by the heatsink on the CPU package lid to limit the risk of it contaminating the CPU package land pads or contacts in the socket housing.

  • Page 37: Memory Support And Installation

    4000MHz(1R)/3600MHz(2R)) or 12 DIMM slots with 1 DIMM per channel (supports up to 3TB DDR5-4800MHz). Refer to the table below for additional memory information. Note: Check the Supermicro website for possible updates to memory support. DIMM Population Guide (1DPC) Channel...
  • Page 38 Chapter 3: Maintenance and Component Installation Populating RDIMM/RDIMM 3DS DDR5 Memory Modules with AMD EPYC 9004 series Processor DIMM Population Maximum DIMM Capacity (GB) DIMM Type Maximum Frequency (MT/s) DIMM1 DIMM2 1 Channel 12 Channels 32GB 384GB 4800 64GB 768GB 4000 RDIMM 64GB...

  • Page 39: Dimm Module Population Sequence

    Chapter 3: Maintenance and Component Installation DIMM Module Population Sequence There is no specific order or sequence required when installing memory modules. However, do keep the following in mind: • The blue slots must be populated first following the DIMM Population Guide. •...

  • Page 40: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots. See Memory Support for details on memory population guidelines. 2. Push the release tabs outwards on both ends of the DIMM slot to unlock it. Receptive Point 3.

  • Page 41: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 42: Storage Drives

    Chapter 3: Maintenance and Component Installation 3.6 Storage Drives The system supports up to twelve 3.5" or 2.5" storage drives. The 3.5" storage drives are mounted in tool-less 3.5" drive carriers that simplify their removal from the chassis. These 3.5" drive carriers can also support 2.5" drives through screw mounting. These carriers also help promote proper airflow.

  • Page 43: Drive

    Chapter 3: Maintenance and Component Installation Installing a 3.5" Drive 1. Position the drive above the carrier with the PCB side facing down and the connector end toward the rear of the carrier. 3.5" Drive Post Insert this side first Post Figure 3-6.

  • Page 44: Drive

    Chapter 3: Maintenance and Component Installation Insert this side second Figure 3-7. Installing a 3.5" Drive into a Carrier Installing a 2.5" Drive 1. Install the drive directly into the tray with four screws underneath. 2. Insert the drive carrier into its bay, keeping the release button on the right. When the carrier reaches the rear of the bay, the release handle will retract.

  • Page 45: Solid State Drives

    Chapter 3: Maintenance and Component Installation M.2 Solid State Drives The H13SSH motherboard supports dual PCIe Gen 4 NVMe M.2 devices (M.2-C1, M.2-C2). M.2-C1 supports PCIe Gen 4 x4 and M.2-C2 supports PCIe Gen 4 x2. A blue latch helps to hold the M.2 SSDs in place.
  • Page 46 Chapter 3: Maintenance and Component Installation RELEASE LAYER COVER rnn n n n' �rn (SELF-REBOUND) ® PRESS LOWER M.2 CD • ��� CARD TO POSITION PULL LAYER COVER &HOLD RELEASE COVER (SELF-REBOUND) PULL COVER & HOLD PRESS UPPER M.2 @ & FINISHED ®...

  • Page 47: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using the BMC Dashboard. Ejecting a Drive 1.

  • Page 48: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans Four 8-cm heavy-duty fans provide cooling for the system. Fans are hot-swapped and can be replaced without powering down the system. The electrical connections are automatically made when a fan is inserted into its slot. Make sure the chassis cover is only off for a short time and makes a good seal when replaced for the cooling air to circulate properly through the system.

  • Page 49: Air Shroud

    Chapter 3: Maintenance and Component Installation Air Shroud The air shroud concentrates airflow to maximize fan efficiency. It does not require screws to install. Air Shroud for Memory One air shroud cools the DIMM slots controlled by the CPU (see figure below). 1.

  • Page 50: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.8 Expansion Cards The system accepts up to eight PCIe 5.0 x8 or up to four PCIe 5.0 x16 full-height, 10.5"L expansion cards, mounted on riser cards and brackets. Figure 3-15. Expansion Card Chassis Slots To enable any of the eight expansion card slots in this system it will require optional parts that are sold separately.

  • Page 51: Installing A Riser Card

    Chapter 3: Maintenance and Component Installation Installing a Riser Card Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in Section 3.1 then remove the top cover as described Section 3.2.

  • Page 52: Aiom Card

    Chapter 3: Maintenance and Component Installation 3.9 AIOM Card The system supports up to one Supermicro AIOM networking slot (OCP NIC 3.0 compatible). Figure 3-17. AIOM Chassis Slot AIOM Configuration Slot Mechanical Electrical Thermal Small Form Factor, PCIe 5.0 x16 Up to 15W* OCP 3.0...

  • Page 53: Power Supply

    Failed power supply modules can be replaced without powering down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.

  • Page 54: Cable Routing Diagrams

    Chapter 3: Maintenance and Component Installation 3.11 Cable Routing Diagrams Eight Configurations Configuration # Front Rear** #1 (12 SATA) + up to 4 PCIe x16 or 8 PICe x8 + 1 AIOM #2 (12 NVMe) + up to 4 PCIe x16 or 8 PICe x8 + 1 AIOM 1 PCIex16 (Slot 1) 1 PCIex16 (Slot 3)

  • Page 55: Sata + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 12 SATA + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-MCIO-1243S4Y SATA 0-7 JMCIO_G3A CN1/CN2 CBL-MCIO-1227EQS4 SATA 8-11 JMCIO_G3B CBL-CDAT-0845-48 i2C Cable JRSI2C1 JIPMB1 CBL-PWEX-1142-40 BP Power JPWR6 JPWR1 10 11...

  • Page 56: Nvme + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 12 NVMe + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-MCIO-1335M5R NVMe 0-1 JMCIO_G0B BP NVMe1 CBL-MCIO-1240M5 NVMe 2-3 JMCIO_G0A BP NVMe2 CBL-MCIO-1245M5-Z NVMe 4-5 JMCIO_G1B BP NVMe3 CBL-MCIO-1260M5 NVMe 6-7...

  • Page 57: Nvme + 4 Sata + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 8 NVMe + 4 SATA + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-MCIO-1335M5R NVMe 0-1 JMCIO_G0B BP NVMe1 BP NVMe2 CBL-MCIO-1240M5 NVMe 2-3 JMCIO_G0A BP NVMe3 CBL-MCIO-1245M5-Z NVMe 4-5 JMCIO_G1B...

  • Page 58: Nvme + 8 Sata + 4 Pcie Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 4 NVMe + 8 SATA + 4 PCIe or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-MCIO-1335M5R NVMe 0-1 JMCIO_G0B BP NVMe1 CBL-MCIO-1240M5 NVMe 2-3 JMCIO_G0A BP NVMe2 CBL-MCIO-1243S4Y SATA 0-7 JMCIO_G3A BP CN2/CN3 CBL-PWEX-1142-40...

  • Page 59: Sas + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 12 SAS + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-SAST-1276F-100 SAS 0-7 SAS AOC CN1/CN2 CBL-SAST-1201F-100 SAS 8-11 SAS AOC 19 20 CBL-CDAT-0845-48 i2C Cable JRSI2C1 JIPMB1 CBL-PWEX-1142-40...

  • Page 60: Nvme + 4 Sas + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 8 NVMe + 4 SAS + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-MCIO-1335M5R NVMe 0-1 JMCIO_G0B BP NVMe1 CBL-MCIO-1240M5 NVMe 2-3 JMCIO_G0A BP NVMe2 CBL-MCIO-1245M5-Z NVMe 4-5 JMCIO_G1B BP NVMe3...

  • Page 61: Nvme + 8 Sas + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 4 NVMe + 8 SAS + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-MCIO-1335M5R NVMe 0-1 JMCIO_G0B BP NVMe1 CBL-MCIO-1240M5 NVMe 2-3 JMCIO_G0A BP NVMe2 CBL-SAST-1276F-100 SAS 0-7 SAS AOC BP CN2/CN3...

  • Page 62: Sata + 4 Pcie X16 Or 8 Pcie X8

    Chapter 3: Maintenance and Component Installation 12 SATA + 4 PCIe x16 or 8 PCIe x8 Front Storage Cables Cable Description MB Port Backplane CBL-CDAT-0845-48 i2C Cable JRSI2C1 JIPMB1 CBL-PWEX-1142-40 BP Power JPWR6 JPWR1 10 11 Rear PCIe Slot Cables Riser (slot 3 or 3+4) Riser (slot 5+7 or 5+7+8 or 5 ~ 8) Riser (slot 1 or 1+2)

  • Page 63: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 64: Headers And Connectors

    Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...

  • Page 65: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Ports The low-profile slimSAS I/O connector, located at JIO1, is used to connect the motherboard to an I/O mezzanine board, AOM-HS119-IO, to provide VGA/COM/BMC/USB connections. I/O Ports from AOM-HS119-IO Description BMC_LAN Port USB 0 (2.0) USB 1 (2.0) VGA Port...

  • Page 66: Led Indicators

    Chapter 4: Motherboard Connections 4.4 LED Indicators BMC LAN Port LEDs A dedicated BMC LAN is located on the rear I/O panel and has two LED indicators. The LED on the right indicates connection and activity, while the LED on the left indicates the speed of connection.

  • Page 67: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That can be a USB flash or media drive. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 68 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 69: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash or media drive.

  • Page 70: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 71: Ipmi

    There are several BIOS settings that are related to IPMI. Supermicro ships standard products with a unique password for the BMC ADMIN user. This password can be found on a label on the motherboard.

  • Page 72: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage drive options Storage control cards Drive bay and PCIe slots configuration Power options Cable Management Arm TPM security module 6.1 Storage Protocols Supported The storage drive bays can be configured to support either SATA, SAS, or NVMe drives by adding optional parts to the system.

  • Page 73: Storage Control Cards

    Chapter 6: Optional Components 6.2 Storage Control Cards Storage Control Card Options AOC SKU Description SAS RAID Adapter (RAID 0, 1, 5, 6, 10, 50, 60), eight internal SAS3 ports, AOC-S3908L-H8iR-16DD Supports up to 16 physical devices with expander, One SlimSAS and eight black (100-Ohm) connector SAS RAID Adapter (RAID 0, 1, 5, 6, 10, 50, 60), 16 internal SAS3 ports, AOC-S3916L-H16iR-32DD Supports up to 32 physical devices with expander,...

  • Page 74: Configuration Ordering Information

    Chapter 6: Optional Components 6.3 Configuration Ordering Information AS -2015HS-TNR Drive Bay Configuration Options Option 1: 12 SATA Drive Bay # Drive Type Part Numbers CBL-CDAT-0845-48 Drive Bays 0-11 SATA CBL-MCIO-1243S4Y CBL-MCIO-1227EQS4 Option 2: 12 NVMe Drive Bay # Drive Type Part Numbers CBL-MCIO-1335M5R CBL-MCIO-1240M5 Drive Bays 0-11 NVMe CBL-MCIO-1245M5-Z CBL-MCIO-1260M5...
  • Page 75 Chapter 6: Optional Components Option 5: 12 SAS Drive Bay # Drive Type Part Numbers CBL-SAST-1276F-100 CBL-SAST-1201F-100 Drive Bays 0-11 CBL-CDAT-0845-48 SAS AOC (3916/3816, etc) Option 6: 8 NVMe + 4 SAS Drive Bay # Drive Type Part Numbers CBL-MCIO-1335M5R CBL-MCIO-1240M5 Drive Bays 0-7 NVMe...

  • Page 76: As -2015Hs-Tnr Pcie Slot Configuration Options

    Chapter 6: Optional Components AS -2015HS-TNR PCIe Slot Configuration Options Slot 1 Slot 3 Slot 5 Slot 2 Slot 4 Slot 6 Slot 7 AIOM Slot 8 Slots 1-2 Configuration Options Default: No PCIe Slots Slot # Slot Config Part Numbers Slot 1 Not Available MCP-120-21101-0N (Included with system) Slot 2 Not Available Option 1: 1 PCIe x16 Slots...
  • Page 77 Chapter 6: Optional Components Slots 3-4 Configuration Options Default: No PCIe Slots Slot # Slot Config Part Numbers Slot 3 Not Available MCP-120-21101-0N (Included with system) Slot 4 Not Available Option 1: 1 PCIe x16 Slot Slot # Slot Config Part Numbers MCP-240-21108-0N Slot 3 PCIe 5.0 x16 MCP-120-82927-0N RSC-H-68G5 CBL-PWEX-1136YB-25 Slot 4 Not Available...
  • Page 78 Chapter 6: Optional Components Slots 5-8 Configuration Options Default: No PCIe Slots Slot # Slot Config Part Numbers Slot 5 Not Available Slot 6 Not Available MCP-120-21902-0N (Included with system) Slot 7 Not Available Slot 8 Not Available Option 1: 2 PCIe x16 Slots Slot # Slot Config Part Numbers Slot 5 PCIe 5.0 x16 MCP-240-21908-0N...

  • Page 79: Power Supply Configurations

    Chapter 6: Optional Components 6.4 Power Supply Configurations Power Supply Module Options Watts Part Number 80Plus Level 1200 PWS-1K24A-1R (Default) Titanium 1600 PWS-1K63A-1R Titanium 2000 PWS-2K07A-1R Titanium 2600 PWS-2K63A-1R Titanium 6.5 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
  • Page 80 Chapter 6: Optional Components Figure 6-2. Installing the Connectors 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.

  • Page 81: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V...

  • Page 82: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by the Products option. •...

  • Page 83: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 84: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 85: No Video

    Chapter 7: Troubleshooting and Support No Video 1. Check that the VGA cable is connected properly, and the monitor is on. 2. Check if you follow the guidelines to install the memory module (see DIMM Module Population in Section 3.4). 3.

  • Page 86: When The System Becomes Unstable

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the failed HDDs with good ones.
  • Page 87 Chapter 7: Troubleshooting and Support 5. Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem. 6. To find out if a component is good, swap this component with a new one to see if the system will work properly.

  • Page 88: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/ manuals/other/ BMC_IPMI_X13_H13.pdf. Check BMC Error Log 1.

  • Page 89: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 90 USB flash or media drive. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 91 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 92 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 93 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 94: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 95: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 96: Reporting An Issue

    (http://www.supermicro.com/ support/rma/). Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.

  • Page 97: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 98: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 99 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 100 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 101 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 102 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 103 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 104 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 105 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 106 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 107 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 108 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 109 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 110 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 111 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 112 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 113 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 114 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 115 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 116 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 117 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 118: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single AMD EPYC™ 9004 series processors in Socket SP5 Chipset System on Chip (SoC) BIOS 256Mb SPI AMI BIOS® SM Flash UEFI BIOS ACPI 6.4, SMBIOS 3.5.0, Plug-and-Play (PnP), RTC (Real Time Clock) wakeup, Riser Card Auto-Detection Support Memory 24 DIMM slots with 2 DIMM per channel (up to 6TB DDR5-4000MHz(1R)/3600MHz(2R)) -or-...
  • Page 119 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F)* *Operating temperature based on configurations Non-operating Temperature: -40º to 70º C (-40º to 158º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards...

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