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Navigate to the Device list of the VictronConnect app.
Enter the Orion XS's unique PUK code as printed on its product information sticker.
Click on the option symbol next to Orion XS listing.
A new window will open, which allows you to reset the PIN code back to its default: 000000.
• How to communicate without Bluetooth
In case Bluetooth is not functional, turned off or unavailable, VictronConnect can communicate via the unit's VE.Direct port. Or,
if the unit is connected to a GX device, VictronConnect can communicate via VRM.
5.6. Settings or firmware issues
5.6.1. Incorrect settings
Incorrect settings can cause strange behaviour. Check that all settings are correct.
• If in doubt, it could be an option to reset all settings to default using the VictronConnect app and then make all required settings.
• Consider saving the existing settings before performing a reset.
• In most cases, the default setting can usually be used with only minor changes.
• If help is required with making settings, please refer to the manual or contact your Victron supplier or distributor.
5.6.2. Firmware issues
To rule out a firmware bug, update the firmware.
Always write down the firmware number before and after the update. This can be useful information should
you need to request support.
On first connection, the controller might have updated the firmware. If the controller did not automatically ask for a firmware
update, check if the controller is running the most up-to-date firmware and perform a manual update:
1.
Connect to the controller
2.
Click on the settings symbol
3.
Click the option symbol
4.
Go to product info
5.
Check if you are running the latest firmware and look for the text: "This is the latest version"
6.
If the controller does not have the most up-to-date firmware, perform a firmware update by pressing the update button
5.6.3. Interrupted firmware update
This is recoverable and is nothing to worry about. Just try to update the firmware again.
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Manual - Orion XS 12/12-50A DC-DC battery charger
Troubleshooting & Support
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