Troubleshooting & Support; The Orion Xs Is Not Operational; Visual Check - Victron energy Orion XS 12/12-50A Manual

Dc-dc battery charger

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5. Troubleshooting & Support

Consult this chapter in case of unexpected behaviour or if you suspect a product fault.

The correct troubleshooting and support process is first to consult the common issues described in this chapter.

Should this fail to resolve the issue, contact the point of purchase for technical support. If the point of purchase is unknown, refer

to the

Victron Energy Support

webpage.

Once powered up and operational, the controller LED(s) will illuminate or flash and can communicate with VictronConnect via

Bluetooth or via the VE.Direct port.

Once the charger is powered up, VictronConnect can be used to:

Check the charger status

Check for error messages

Update firmware

Make or change settings

If the unit does not power up, use this chapter to check the possible reasons why the controller is not operational.

Before any electrical inspection, it is a good idea to visually check the charger to determine if the charger is damaged.

Check for mechanical damage and burn marks.

Note that this kind of damage is usually not covered by warranty.

Are the connecting wires making contact with the plug/terminals?

Are the wires stripped to the correct length and tightened with the correct torque?

See

Recommended torque

Inspect the battery terminals.

If there are burn marks on the terminals or if the cables or connectors are molten, this damage is usually not covered by

warranty.

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Manual - Orion XS 12/12-50A DC-DC battery charger

[6].

Troubleshooting & Support

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