Verizon FSNO21VA User Manual page 165

For additional information regarding the Restore Defaults feature,
refer to section 5.3c/ Factory Reset/Restore Options.
• Using the tip of a paperclip or similar object, press and hold
the Reset button on the bottom of your Gateway for over three
seconds.
• Access the UI and navigate to the Advanced Settings page.
Select the 5.3c/ Factory Reset option. After saving your
configuration, if desired, click the Factory Default radio button.
For additional details, refer to the 5.3c/ Factory Reset/Restore
Options section of this guide.
Note: If you reset or reboot your Gateway, you may also need to
disconnect your Gateway's power supply for a few minutes (3 or
more) and then reconnect the power cable.
6.0e/ LAN CONNECTION FAILURE
To troubleshoot a LAN connection failure:
• Verify your Gateway is properly installed, LAN connections are
correct, and that the Gateway and communicating network
devices are all powered on.
• Confirm that the computer and your Gateway are both on the
same network segment.
http://setup.verizon.com/businessinternetgateway |
06 / TROUBLESHOOTING
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