Verizon FSNO21VA User Manual page 163

6.0b/ IF YOU ARE UNAbLE TO CONNECT TO YOUR
VERIZON INTERNET GATEWAY FOR bUSINESS USING
WI-FI:
• Be sure your Wi-Fi device is within range of your Gateway; move
it closer to see if your connection improves.
• Check your network device's Wi-Fi settings to be sure your
device's Wi-Fi is on (enabled) and that you have the correct Wi-Fi
network and password (if using a Wi-Fi password) as configured
on your Gateway.
• Be sure you are connecting to the correct Wi-Fi network; check
to be sure you are using your Gateway's SSID. In some cases,
if using a Wi-Fi password, you may need to enter the Wi-Fi
password into your network device again to be sure your device
accepts the password.
• Check to be sure you are running the latest software for your
network device.
• Try turning your network device's Wi-Fi off and on, and try to
connect.
• If you have made any changes in your network settings and
turning your network device's Wi-Fi off and on does not help, try
to restart your network device.
• You may need to turn the Wi-Fi settings from on to off, and back
to on again and apply the changes.
http://setup.verizon.com/businessinternetgateway |
06 / TROUBLESHOOTING
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