Table of Contents
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Preface
Document Feedback
Self-Service Resources
The RUCKUS Support Portal at
RUCKUS products, including:
•
Technical
Documentation—https://support.ruckuswireless.com/documents
•
Community
Forums—https://community.ruckuswireless.com
•
Knowledge Base
Articles—https://support.ruckuswireless.com/answers
•
Software Downloads and Release
•
Security
Bulletins—https://support.ruckuswireless.com/security
Using these resources will help you to resolve some issues, and will provide TAC with additional data from your troubleshooting analysis if you still
require assistance through a support case or RMA. If you still require help, open and manage your case at
case_management.
Document Feedback
RUCKUS is interested in improving its documentation and welcomes your comments and suggestions.
You can email your comments to RUCKUS at:
When contacting us, please include the following information:
•
Document title and release number
•
Document part number (on the cover page)
•
Page number (if appropriate)
For example:
•
RUCKUS SmartZone Upgrade Guide, Release 5.0
•
Part number: 800-71850-001 Rev A
•
Page 7
RUCKUS Product Documentation Resources
Visit the RUCKUS website to locate related documentation for your product and additional RUCKUS resources.
Release Notes and other user documentation are available at https://support.ruckuswireless.com/documents. You can locate the documentation by
product or perform a text search. Access to Release Notes requires an active support contract and a RUCKUS Support Portal user account. Other
technical documentation content is available without logging in to the RUCKUS Support Portal.
White papers, data sheets, and other product documentation are available at https://www.commscope.com/ruckus.
Online Training Resources
To access a variety of online RUCKUS training modules, including free introductory courses to wireless networking essentials, site surveys, and
products, visit the RUCKUS Training Portal at https://commscopeuniversity.myabsorb.com/. The registration is a two-step process described in this
video. You create a CommScope account and then register for, and request access for, CommScope University.
8
https://support.ruckuswireless.com
Notes—https://support.ruckuswireless.com/#products_grid
#Ruckus-Docs@commscope.com
offers a number of tools to help you to research and resolve problems with your
https:// support.ruckuswireless.com/
RUCKUS ICX 8200 Switch Hardware Installation Guide
Part Number: 53-1005735-01
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Table of Contents
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