Esse-ti Helpy L200 User Manual
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Esse-ti Helpy L200 User Manual

Elevator alarm system
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Elevator alarm system
USER'S MANUAL
Installation and use

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Summary of Contents for Esse-ti Helpy L200

  • Page 1 Elevator alarm system USER’S MANUAL Installation and use...
  • Page 2 User. The User shall be responsible for defects arising from the use of the product. Esse-ti shall only be responsible for defects according to and within the limitations set by the Presidential Decree dated 24/05/1988 no.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS EDITING CRITERIA......................5 GENERAL INSTALLATION INSTRUCTIONS ..............7 General Notes........................7 Warnings ..........................7 Making the installation.......................7 DESCRIPTION ........................8 Functions ..........................8 Main Services.............................8 OPERATION ........................11 Operation in idle state.......................11 Alarm calls ........................11 Call cycles ............................12 Alarm from pressing the emergency call button ................12 Technological alarms and Diagnostics ....................18 Automatic Test calls......................19 Automatic test ..........................19...
  • Page 4 Remote use with HelpyL200 in stand-by .................68 TECHNICAL SPECIFICATIONS ..................69 Tones ..............................69 Status indicator LED’s........................69 Power supply............................70 Signalling system ..........................71 Telephone terminations........................71 Connections............................71 Inputs/ Outputs..........................71 Safety system ...........................72 CE conformity declaration ....................72 TELEPHONE NUMBERS ....................73 QUICK START GUIDE.......................75 QUICK GUIDE PROGRAMMING HELPY L200 .............76...

  • Page 5: Editing Criteria

    EDITING CRITERIA This paragraph describes the editing criteria followed in this manual for easier user’s reference. The following table contains examples of the styles used (left) with their logical meaning (right). Example Meaning CHAPTER Style used for the title of chapters. A new chapter begins on a new page.
  • Page 6 In addition to styles, the manual contains images and symbols showing the operations to be performed by the User. Symbol Meaning Press this button on the telephone keypad. This symbol indicates a telephone digit. It is used to indicate the values that must be entered by the operator during programming.

  • Page 7: General Installation Instructions

    • The product must be EXCLUSIVELY used for the purpose it was designed for. Esse-ti shall not be responsible for damages arising from improper use. • The product has been designed in compliance with the regulations in force and must be installed in systems that comply with the provisions of law.

  • Page 8: Description

    UNCTIONS Main Services • It can be connected to the fixed public telephone network (standard operation mode) or to the GSM line (with the installation of the Esse-ti GSM100 proprietary module). • Types of alarm: Help call alarm: max. of 3 buttons, of which, typically, one button for the elevator car and two optional buttons for roof and pit.
  • Page 9 Ordinary telephone users Service Centre with Ademco contact ID protocol Service Center with Esse-ti protocol (HeCall). In case of standard telephone users, the person who answers the calls must enter suitable programmable codes to manage the alarm. In case of Call Centers with automatic protocols and software, please refer to the corresponding documentation.
  • Page 10 • Local Programming through the local telephone. Remote programming through DTMF telephone or Esse-ti programming software. The device has three priority levels for the events. • High priority: emergency call buttons • Medium priority: technological alarms • Low priority: automatic test, diagnostics.

  • Page 11: Operation

    OPERATION PERATION IN IDLE STATE In idle state the device (if these checks are enabled): • Checks the battery status every 2 hours (“dead battery” technological alarm); • Checks the operation of the alarm system (diagnostics) every day at programmable time; If the one of these checks shows a malfunction (dead battery or malfunction detected by the diagnostics procedure) the device starts the alarm procedure described in “Alarm calls”.

  • Page 12: Call Cycles

    By setting value “1” for call cycles, the Helpy L200 will carry out as many call cycles to the programmed numbers until it succeeds to reach a free telephone number. At this point , the calls will end without any further need to be answered.
  • Page 13 Simultaneously: • a courtesy message is played back in alternation with pauses and tones in the place where the alarm is generated (e.g. elevator car) • the “alarm given” indicator light turns on. Note: The alarm for button 1 (installed in the car) is subject to the filter input status, if enabled.
  • Page 14 The alarm is reset and the device goes in stand-by mode. How to answer an emergency call and suspend the alarm: the alarm will be terminated by the rescue team locally. Please refer to the diagram on page 16. Answer the alarm call. You hear a series of tones. Dial (“Aknowledge”...
  • Page 15 Dial (“End” code). The line is cleared. The following operations can be carried out from remote while the alarm is suspended: While the alarm is suspended it is also possibile to call HelpyL200 and: • Establish a handsfree connection with the person who called for help and with the other handsfree devices;...
  • Page 16 Page 16 OPERATION...
  • Page 17 OPERATION Page 17...

  • Page 18: Technological Alarms And Diagnostics

    Technological alarms and Diagnostics In case of a technological alarms: • no power supply • dead battery • auxiliary alarm the device calls the numbers associated to this type of events. The diagnostic procedure, if enabled, is performed every day at the time programmed for the automatic test call (default setting: 04:00 a.m.).

  • Page 19: Automatic Test Calls

    UTOMATIC EST CALLS Automatic test According to the norms on elevator alarm systems (EN 81-28:2004) the system makes periodical calls to indicate normal operation (for the activation of this feature please see “Programming the automatic test data”). The device makes calls to the numbers associated with the automatic test.
  • Page 20 Page 20 OPERATION...

  • Page 21: Manual Test

    Manual test In compliance with norms and regulations, a manual test of the installation must be performed periodically by pressing the emergency call button and establishing a handsfree conversation. The device considers the test as an ordinary emergency call. OPERATION Page 21...

  • Page 22: Installation

    INSTALLATION Recommendations • Keep the cables away from high voltage cables or other cables that may produce electromagnetic interference. • Do not lay telephone cables near the 230V mains. • To protect the telephone line, connect the terminal shown with in the connection diagram to the earth terminal.

  • Page 23: How To Install The Device

    OW TO INSTALL THE DEVICE • Mount the device. • Make the connections as described in “Mounting” paragraph. • Power the device from the electrical mains and check operation. • Install a new 2A/h 12V battery. • Disconnect the device from the mains to check the battery operation and reconnect the device to the mains •...

  • Page 24: Connections

    ONNECTIONS Status indicator LED Jumper for Telephone Line / GSM100 Module selection RJ45 connector for GSM100 module Programmer strip Power supply terminals 230V~ Serial plug for connection to elevator CPU Battery protection fuse (1A) Terminals: Page 24 INSTALLATION...

  • Page 25: Telephone Line

    Earth Telephone line input Telephone line output Telephone VV1+ Output Handsfree 1 VV1- Common Handsfree 1 VV2+ Output Handsfree 2 VV2- Common Handsfree 2 VV3+ Output Handsfree 3 VV3- Common Handsfree 3 Alarm input 1 Alarm input 2 Alarm input 3 Received alarm indicator light Output 12V Common terminal for inputs I1 and I2...
  • Page 26 GSM100 Module Connection: • Please see also the GSM100 User Manual. • Check that jumper JP5 is in position 2-3 • Connect the cable supplied with the GSM module to connector RJ45 (C in the figure below) Page 26 INSTALLATION...

  • Page 27: Other Connections

    Other connections ROOF ROOF ESSE-TI HANDSFREE ROOF BUTTON ESSE-TI Alarm given indicator Received alarm indicator Emergency button PSTN line Filter Battery + 12Vdc Auxiliary BUTTON ESSE-TI CABLE HANDSFREE RL2 RL1 I2 I1 C TL1 LTO LTI HELPYL200 INSTALLATION Page 27...
  • Page 28 It is recommended to extract the terminals, make the connections and replace the terminals in the correct position. Cconnect the local telephone (for programming and managing HelpyL200) to the TEL1 terminals. Connect the handsfree devices and the emergency buttons: You can install up to 3 independent handsfree terminals: Handsfree 1 in CAR: VV1+,VV1- Handsfree 2 on the ROOF:...
  • Page 29 Note: Outputs VV1-, VV2-, and VV3- are connected together and can be used as negative pole up to max. 100mA current. Note: If the programmed type of installation is not correct (for example you connect 2 handsfree, and you program type of installation 1), some of the handsfree will not be active (handsfree 2 is not active in the example).
  • Page 30 • Replace the cover • Fasten the cable clamp • Replace Helpy L200 cover • Connect the other end of the cable to the 230V~ mains. Upon switching on, check that the device status LED (A in the figure) is on for about 5 seconds and then starts flashing.

  • Page 31: Quick Instructions To Check The Installation

    Disconnect the battery or remove the fuse if the device is not operated. UICK INSTRUCTIONS TO CHECK THE INSTALLATION 1. PROGRAMMING • Programme the telephone line (PSTN or GSM): dial from the local telephone. You will hear 3 short tones. Dial PSTN line or for GSM line.
  • Page 32 3. ANSWERING THE ALARM AND RESETTING IT From the called number answer the call and: Dial . You will hear the identification message you recorded. Dial . You will go into handsfree mode. Check the voice level. Dial . After about 2 seconds dial Page 32 INSTALLATION...

  • Page 33: Programming

    PROGRAMMING The system can be programmed: • in local mode with an DTMF telephone connected to the extension connector • in remote mode by making a call to the device with a multifrequency telephone or with remote programmer and management and control software.

  • Page 34: From The Local Telephone

    From the local telephone ACCESS TO PROGRAMMING Lift the local telephone handset. The telephone is automatically connected to handsfree 1. Dial <INSTALLER OR OPERATOR PASSWORD> (by default: You will hear the dialling tone (one longer tone followed by a shorter one).

  • Page 35: Basic Programming

    • Type of installation if handsfree terminals are connected to VV2 and • Protocols identification code (for use with Call Centers with Ademco Contact ID or Esse-ti protocols) Programming the type of line Installer Operator It allows to programme the type of external line: PSTN line or GSM Module.

  • Page 36: Programming The Telephone Numbers

    You can programme up to 12 numbers and associate them with the 2 types of alarm (emergency call buttons or technological alarms) and with the automatic test call. The number can be an ordinary telephone user or a service centre with Ademco Contact ID or Esse-ti protocol. (POSITION) (SOURCE) (RECEIVER) …...
  • Page 37 Example: POS. SOURCE RECEIVER NUMBER 0718754213 EMERGENCY= USER = 071986532 EMERGENCY= ESSE-TI = 071863265 TECHNOLOGICAL.= ADEMCO = Dial: for the first number for the second number for the third number PROGRAMMING Page 37...

  • Page 38: Programming The Clock

    Programming the clock Installer Operator The system is provided with an internal clock. You must programme the date first and then the time. Besides, if you programme the date you must always programme the time, too. DATE (wd) (dd) (mm) (yy) Lift the DTMF telephone handset Press 36.

  • Page 39: Recording/Playing The Identification Message

    Note: The system automatically switches from legal to solar time and vice versa. Recording/playing the identification message The elevator’s identification message must be recorded during installation. This message identifies the elevator during alarm procedures and must cointain information about the elevator’s location. RECORDING THE MESSAGE Installer Operator...

  • Page 40: Type Of Installation

    Type of installation Installer Operator It allows you to configure the installation based on the number of handsfree terminals connected: • Type 1: VV1; all buttons go to VV1. • Type 2: VV1 and VV2; buttons 1 and 3 (if any) go to VV1; button 2 goes to VV2.

  • Page 41: Programming The Automatic Test Data

    Example: in order to activate the dead battery alarm dial 521. Programming the automatic test data Installer Operator According to the norm on elevator alarm systems (EN 81-28), the system should make periodical calls to signal the ordinary operation status. The following parameters are programmed: Frequency (days 1-9)
  • Page 42 Automatic test activation (setting) Lift the DTMF telephone handset Press 34. Enter 0 to deactivate the periodical automatic test call, 1 to activate it. Example: in order to activate the automatic test call dial: Note: If the GSM line is used, the automatic test should be enabled with 1 day time frequency (default setting).

  • Page 43: Programming The Protocols Identification Code

    Installer Operator If calls are made to a service centre with Ademco Contact ID or Esse-ti protocol, you must programme the elevator identification code assigned by the centre to the device. The code is sent by the device to the service centre during the alarm calls in order to be identified and in order to signal the malfunction according to the above mentioned protocol.

  • Page 44: Restoring The Default Settings

    Restoring the default settings Installer Operator Lift the local telephone handset Press 99. Note: This code exits the programming mode. Conversation with the handsfree 1 is established at the end. Date and time, the telephone numbers, the identification codes and the type of line are not modified.

  • Page 45: Advanced Programming

    ADVANCED PROGRAMMING • Changing the installer or operator password • Activation of technological alarms (“No power supply”, “Auxiliary alarm”) and diagnostics. • Emergency buttons’ configuration a s normally open or closed. • Delay for emergency call buttons • Filter activation •...

  • Page 46: Changing The Operator Password

    Example: To change the INSTALLER PASSWORD from the default value (0) to 123 dial: WARNING!! Make a note with the password. If you forget it, you must contact the installer. Changing the operator password Installer Operator From 1 to 5 digits. …...

  • Page 47: Activating The "No Power Supply" Alarm

    Activating the “no power supply” alarm Installer Operator You can activate the alarm and set the minimum time interval without power supply in order to activate the alarm. (setting) Lift the DTMF telephone handset Press 51. Enter the desired parameter: 00 exclusion;...

  • Page 48: Activating The Auxiliary Alarm Input

    over the power supply mains, the device can turn off and turn on again in automatic mode. Also in this case, the diagnostic procedure is performed upon switching on. Activating the auxiliary alarm input Installer Operator You can activate the alarm associated with the device connected to the auxiliary technological alarm input.

  • Page 49: Delay For Emergency Call Buttons

    1 for normally open contact. Delay for emergency call buttons Installer Operator You can programme the minimum number of seconds for which the emergency call button must be pressed in order to activate the alarm. (seconds) Lift the DTMF telephone handset Press 42.

  • Page 50: Codes For Alarms' Managing

    HelpyL200 to record the emergency call alarm and resumed immediately afterwards. Warning The filter input must be disabled during maintenance operations of the elevator system. Codes for alarms’ managing You can customize the codes used for managing the alarms: − “AKNOWLEDGE”...
  • Page 51 dial this code the handsfree connection is automatically established after about 30 seconds. Installer Operator … (from 1 to 3 digits) Lift the DTMF telephone handset Press 45. Enter the “Handsfree activation” code. If the code’s length is less than 3 digits dial #.

  • Page 52: Recording/Playing The Courtesy Message

    Lift the DTMF telephone handset Press 44. Enter the “Exclusion” code. If the code’s length is less than 3 digits dial Recording/playing the courtesy message The courtesy message is the message played by the handsfree when the help call button is pressed to reassure the people trapped in the elevator. The device is supplied with a pre-recorded courtesy message that can be changed by the user.

  • Page 53: Handsfree Connection Time Upon Alarm

    Handsfree connection time upon alarm Installer Operator The handsfree connection has a limited duration. It can be programmed from 1 to 9 minutes. When the time has almost expired, the system sends a warning tone to the called user. The called user has a few seconds to extend the connection by the programmed time value by dialling any digit (different from the “Exclusion code”, 1 by default, from the “End”...

  • Page 54: Call Cycles

    Call cycles Installer Operator It permits to programme the number of call cycles made by the device in case of technological alarms, diagnostic alarms and automatic test calls. The number of call cycles is always indefinite for emergency call alarms. (cycles) Lift the DTMF telephone handset Press 62.

  • Page 55: Automatic Answer

    Automatic answer Installer Operator The device can automatically answer the incoming calls over the external line. You can programme the device by remote with a DTMF telephone, open a door or establish a handsfree conversation with the handsfree terminals. Activation (number of call rings) Lift the DTMF telephone handset Press 64.

  • Page 56: Use Of Other Functions

    USE OF OTHER FUNCTIONS Following is the description of HelpyL200 local and remote use. The icon indicates that the feature is available by simply lifting the handset of the local telephone; The icon indicates that the feature is available only after inserting the password (*0# by default).

  • Page 57: External Outgoing Calls

    The local telephone can be used to have a conversation with any of the handsfree terminals connected to the device. This is also possible in the programming mode. (handsfree) internal call Lift the telephone handset. Press 1. Enter the number of the handsfree terminal: Activate Handsfree 1;...

  • Page 58: Opening The Doors

    Lift the telephone handset. If you hear the dialling tone you don’t need to insert the password, otherwise dial * <INSTALLER or OPERATOR PASSWORD> # (by default: *0#). Press 0. Enter the telephone number to call. At the end of the call enter the password again to exit, in order to avoid unauthorized people from making outgoing calls (by the way HelpyL200 exits automatically after 30 minutes).

  • Page 59: Remote Use With Helpyl200 In Stand-By Mode

    L200 EMOTE USE WITH ELPY IN STAND MODE You can call the device from a remote telephone (mobile or DTMF telephone) • programme it • make a handsfree connection • open doors. The Automatic Answer function must be active (this function is active by default).

  • Page 60: Opening The Doors

    Opening the doors Installer Operator Dial: = Relay 1 = Relay 2 EMOTE USE WHILE THE EMERGENCY CALL ALARM IS SUSPENDED While the emergency call alarm is suspended it is possible, by calling HelpyL200: • Establish a handsfree connection with the person who called for help •...
  • Page 61 Make a call to HelpyL200. When the device answers the call, the user hears an DTMF tone followed by the elevator identification message and the dialling tone. After the message dial * <INSTALLER or OPERATOR PASSWORD> # (by default: Press .

  • Page 62: Ademco Contact Id Protocol

    ID P DEMCO ONTACT ROTOCOL Following are the details concernine the use of the Ademco Contact ID protocol. The data format is as follows: ACCT MT QXYZ GG CCC S Each field is explained in the following table: FIELD MEANING USE BY HELPYL200 See “Programming the protocols ACCT...

  • Page 63: Maintenance

    MAINTENANCE The device does not contain parts that require maintenance or user-replaceable parts. Exception is made for the battery protection fuse. Contact the service centre in case of malfunction. Check the battery charge status periodically. Contact the technical service if normal operation is not restored. WARNING: The filter input must be disabled during maintenance operations of the elevator system.

  • Page 64: Quick Guide - Programming

    LINE TYPE (INST/OPER) GSM100 module SOURCE: RECEIVER … Emergency ADEMCO TELEPHONE (telephone call (POSITION NUMBERS number, up techn. FROM 01 (INST) to 20 Alarms and USER to 12) digits) Diagnostics Automatic ESSE-TI test call Page 64 QUICK GUIDE – PROGRAMMING...
  • Page 65 BASE PROGRAMMING Week day SUNDAY MONDAY DATE TUESDAY’ (dd) (mm) (yy) (INST) WEDNESDAY THURSDAY FRIDAY SATURDAY TIME (hhmm) from 0000 to 2359 (INST) Identification message (11 MESSAGES’ sec) RECORDING (beep) Record (INST) Courtesy message (8 sec.) LISTENING TO Identification message THE MESSAGES (listen) Courtesy message...

  • Page 66: Advanced Programming

    BASE PROGRAMMING ADEMCO 4 DIGITS ID: PROTOCOL ID (INST) ESSE_TI 10 DIGITS ID: PROTOCOL ID (INST) Frequency (days 1-9) Time (hhmm, 0000 2359) AUTOMATIC Automatic Test DISABLED TEST DATA Activation Automatic Test ENABLED (INST) Making a manual test call RESETTING TO DEFAULT (INST) DVANCED PROGRAMMING...
  • Page 67 ADVANCED PROGRAMMING ACTIVATION” (INST) “END” … (1 to 3 digits) (INST) “EXCLUSION” … (1 to 3 digits) (INST) HANDSFREE CONNECTION TIME UPON MINUTES, 2 to 9 ALARM (INST) = PULSE PULSE/DTMF DIALLING (INST) = DTMF CALL CYCLES (cycles from 0 to 9: 0= INDEFINITE) (INST) PABX/PSTN line = PABX...

  • Page 68: Quick Guide - Use

    QUICK GUIDE – USE OCAL LOCAL USE CONVERSATION CONVERSATION WITH THE CAR = HANDSFREE 1 CONVERSATION WITH ONE = HANDSFREE 2 HANDSFREE = HANDSFREE 3 TERM. = DEACTIVATE ALL OUTGOING <INSTALLER OR OPERATOR PASSWORD> CALLS <TELEPHONE NUMBER> RELAY’ 1 <INSTALLER OR RELAYS OPERATOR PASSWORD>...

  • Page 69: Technical Specifications

    TECHNICAL SPECIFICATIONS Tones Dialling Busy Confirmation and warning connection time elapsed Error from local Error from remote Maintenance Status indicator LED’s PSTN Line Normal operation – no alarm, filer disabled Normal operation – no alarm, filer enabled Alarm in progress TECHNICAL SPECIFICATIONS Page 69...

  • Page 70: Power Supply

    GSM Module Normal operation – no alarm, filter disabled, no signal Normal operation – no alarm, filter disabled, low signal Normal operation – no alarm, filter disabled, medium signal Normal operation – no alarm, filter disabled, strong signal Normal operation – no alarm, filter enabled, no signal Normal operation –...

  • Page 71: Signalling System

    External line tone recognition..............425 Hz HANDSHAKE tone recognition ..........1400 Hz, 2300 Hz Tele-programming protocol............PROPRIETARY Elevator control protocol ............PROPRIETARY Service centre protocol ..........Ademco Contact ID, Esse-ti Serial line output................TTL protected Telephone terminations Connections to public telephone network............1 Connections for extensions.................1...

  • Page 72: Safety System

    Cooling ................by natural convection Dimensions ................160x180x80 mm. Weight ......................1 Kg. CONFORMITY DECLARATION Esse-ti s.r.l., with registered seat in Zona Ind. Squartabue, I-62019 Recanati (MC), Italy, hereby declares that this device complies with the following standards: • TBR21 (Attachment requirements for pan-European approval for...

  • Page 73: Telephone Numbers

    TELEPHONE NUMBERS POSITION ALARM ALARM NUMBER SOURCE RECEIVER TELEPHONE NUMBERS Page 73...
  • Page 74 No maintenance operations are required on the device. Only check the battery charge status (this operation can be remotely performed with the ESSE-TI remote programming system)and fuse integrity. For information on how to change the telephone numbers for emergency calls see page 36 of the manual.

  • Page 75: Quick Start Guide

    APPENDIX 1 QUICK START GUIDE 1 CONNECT AND PROGRAMME This prototype is programmed with default settings (page 44 of the manual). To start HelpyL200 up: • Connect: Electrical mains Handsfree (beware of polarity!) terminals VV1+ VV1- Alarm button terminals AL1 and –12V or any VV- Ordinary telephone terminals TL1 PSTN line (terminals...

  • Page 76: Quick Guide Programming Helpy L200

    QUICK GUIDE PROGRAMMING HELPY L200...
  • Page 77 Helpy L200 Release 13 Oct 2006 2.05...

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