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TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Oven does not operate (blank
touchscreen).
Irregular belt movement.
Improper cooking of food.
CHECK FANS indicator light
is on (located on front, right
side of oven chamber).
CHECK FANS
Indicator Light
Oven not heating.
Temperature
Temperature
High Limit
High Limit
Reset Button
Reset Button
To locate an Authorized Ovention
• Access www.oventionovens.com, click on the About Us
pull-down menu at the top of the page, and select
"Find a Service Partner"
• Call the Ovention Hotline at 855-298-OVEN(6836)
Probable Cause
Standby button is in "Off" position, Main
Disconnect turned OFF (O), or unit unplugged.
Unit connected to incorrect power supply.
Loose screw and/or bracket.
Malfunction of gear and/or drive belt.
Incorrect software installed on oven operating
system.
Incorrect
setpoint
temperature/conveyor
setting.
Jet plate or air flow malfunction.
Ambient air temperature is over 95°F (35°C).
Air filters are dirty.
Cooling fan(s) malfunction.
Temperature High Limit switch has tripped.
Service Agent:
®
ELECTRIC SHOCK HAZARD: Push Standby button to turn
off unit, allow unit to cool, and turn off Main Disconnect
switch/unplug unit before performing any cleaning,
adjustments, or maintenance/service.
Make sure unit is plugged in, Main Disconnect switch is in
ON (I) position, and Standby button is in "On" position.
Refer to SPECIFICATIONS section for unit electrical
specifications. Contact a qualified electrician to determine
and install proper voltage and size electrical receptacle.
Check all screws on conveyor belt assembly. Tighten
screws, if necessary.
Contact Authorized Service Agent or Ovention
assistance.
Verify desired setpoint temperature/conveyor setting.
Change to proper settings, if necessary (refer to
OPERATION section).
Contact Authorized Service Agent or Ovention Hotline for
assistance.
Light will illuminate in ambient temperatures over 120°F
(49°C). Verify light shuts off after ambient temperature
drops below 120°F (49°C) consistently. If not, see "Probable
Causes" listed below.
Check air filters and clean, if necessary. Refer to "Monthly
Cleaning" procedure in MAINTENANCE section.
Contact Authorized Service Agent or Ovention Hotline for
assistance.
Press the Temperature High Limit Reset Button located
on the left side of the oven chamber behind the conveyor
frame. If switch continues to trip, contact Authorized Service
Agent or Ovention Hotline for assistance.
16
WARNING
Corrective Action
®
OVCM-1123
Hotline for
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