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Hearthstone Quality Home Heating Products, Inc
These warranties give you specific legal rights. You may also have other rights which vary from
State to State.
Hearthstone Quality Home Heating Products, Inc. (Hearthstone) warrants to the original retail purchaser
only (the "Original Purchaser") the new appliance manufactured by Hearthstone, purchased by the Original
Purchaser and installed by an authorized Hearthstone dealer or their designated representative against
any of the occurrences listed in this document that result from defects in material or workmanship. This
warranty is not transferrable. All obligations of Hearthstone under this document commence on the date of
the Original Invoice (the "Purchase Date"). The term "Limited Lifetime" is defined as 10 years from the
beginning of warranty coverage.
Hearthstone appliances are designed to be operated only with the fuels listed in your owner's manual.
Burner – Repair or replacement for three years from date of installation.
Gas components & electrical components – Repair or replacement for one year from date of
installation.
Blowers & remote controls – Repair or replacement for one year from the date of installation.
Porcelain Firebox Liners – Replacement for one year against cracking or breakage due to thermal
stress from date of installation. Excludes surface and hairline cracks and scratches or slight color
changes that do not affect the operation or safety of the unit.
Gaskets – Repair or replacement for one year from the date of installation.
Surrounds – Replacement for one year against cracking or breakage due to thermal stress.
Excludes surface and hairline cracks and scratches or slight color changes that do not affect the
operation or safety of the unit.
Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the
limited warranty for a period not to exceed the remaining term of the original limited warranty or one year,
whichever is longer.
Parts: Hearthstone will replace through an authorized dealer, defective parts covered by the foregoing
warranty at no charge.
Labor: Within the first (1
by an authorized Dealer at Hearthstone's published labor rates in effect at the time the labor is performed
only if the appliance is installed by an authorized dealer or their designated representative. Otherwise or
thereafter, the Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, Hearthstone will pay
for the shipping of appliance parts covered by any of the foregoing warranties to and from Hearthstone or
an authorized Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all
shipping costs related to shipping appliance parts to and from Hearthstone or an authorized Dealer, as
the case may be.
Shipping cost for the appliance: Within the first (1st) year after the Purchase Date, if the Original
Purchaser is instructed to return the appliance to Hearthstone or an authorized Dealer for repair,
Hearthstone will pay fifty percent (50%) and the Original Purchaser will pay fifty percent (50%) of the
shipping costs related to shipping the appliance to and from Hearthstone or an authorized Dealer, as the
case may be. Thereafter, the Original Purchaser is responsible for one hundred percent (100%) of all of the
shipping costs related to shipping the appliance to and from Hearthstone or an authorized Dealer, as the
case may be. Notwithstanding any other provision of this document, in no event will Hearthstone pay for
Limited Warranty
) year after the Purchase Date, Hearthstone will pay for warranty labor performed
st
ORION 26 Series 8910
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