HearthStone Stowe Owner's Manual

Gas-fired direct vent heater

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WARNING: FOLLOW THE INFORMATION IN
THESE INSTRUCTIONS EXACTLY, IF NOT, A FIRE
OR EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
WARNING: DO NOT STORE OR USE GASOLINE
OR ANY OTHER FLAMMABLE VAPORS AND
LIQUIDS NEAR THIS OR ANY OTHER GAS
APPLIANCE.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch electrical switches; do not use the phone
in your building.
Immediately call your gas supplier from a phone
outside the structure. Follow your gas supplier's
instructions.
If you cannot reach your gas supplier, call the fire
department or 911.
A qualified installer, service agency, or gas supplier must
perform installation and service of this appliance. In the
Commonwealth of Massachusetts, all installation of gas
lines and gas fittings must be performed by a licensed gas
fitter or licensed plumber.
California Prop 65
WARNING: This product can expose you to
chemicals including glass wool fiber and carbon
monoxide which are known to the State of California to
cause cancer, birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov
Stowe
Gas-Fired Direct Vent Heater
Owner's Manual
Operation & Installation Guide
Read This Owner's Manual
Operate and Maintain This Gas Heater
According to This Instruction Manual.
Save These Instructions!
Ce manual est disponible en Francais a
www.hearthstonetech.com
PFS File #20-640
Tested to:
CSA 2.33-2017, CSA 2.17-17
AVERTISSEMENT: ASSUREZ-VOUS DE BIEN SUIVRE
LES INSTRUCTIONS DONNÉ DANS CETTE NOTICE
POUR RÉDUIRE AU MINIMUM LE RISQUE D'INCENDIE
OU POUR ÉVITER TOUT DOMMAGE MATÉERIEL,
TOUTE BLESSURE OU LA MORT.
AVERTISSEMENT: NE PAS ENTRESPOSER NI
UTILISER D'ESSENCE NI D'AUTRE VAPERURS
OU
LIQUIDES
INFLAMMABLES
VOISINAGE DE CET APPRAREIL OU DE TOUT
AUTRE APPAREIL.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
Ne pas tenter d'allumer d'appareil.
Ne touchez à aucun interrupteur. Ne pas vous servir
des téléphones se trouvant dans le batiment où vous
vous trouvez.
Appelez immédiatement votre fournisseur de gaz
depuis un voisin. Suivez les instructions du
fournisseur.
Si vous ne pouvez rejoindre le fournisseur de gaz,
appelez le service dos incendies.
L'installation et service doit être exécuté par un qualifié
installer, agence de service ou le fournisseur de gaz.
(Model 8325)
ANSI Z21.88-2017
DANS
LE
Stowe Model 8325
Manual: 6400-41425
R: 6/2/2022

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Summary of Contents for HearthStone Stowe

  • Page 1 California Prop 65 WARNING: This product can expose you to chemicals including glass wool fiber and carbon Stowe Model 8325 monoxide which are known to the State of California to Manual: 6400-41425 cause cancer, birth defects or other reproductive harm.
  • Page 2 Intentionally Blank Page 1 of 33...
  • Page 3 Address: Phone: E-mail Website: Gas Supplier: Address: Phone: E-mail Website: Read this Owner’s Manual before installing or operating your Stowe. Retain this manual for future reference. SERVICE RECORD Date Who Performed Work Work Performed Notes: WHAT WHEN Firebox Cleaning..... annually Glass Cleaning....
  • Page 4: Table Of Contents

    INDEX Specifications………………………………………………………………………………………4 Introduction………………………………………………………………………………………...5 Safety Information…………………………………………………………………………………5 Installation Preparation………………………………………………………………………….. 7 Codes……………………………………………………………………………………………………………..7 Items Required for Installation………………………………………………………………………………… Packing List………………………………………………………………………………………………………. 8 Unpacking and Inspection……………………………………………………………………………………… 8 Clearances to Combustibles……………………………………………………………………. 9 Hearth Requirement/Floor Protection………………………………………………………………………….. 9 Venting Information……………………………………………………………………………... 10 Venting Connection……………………………………………………………………………………………. 10 Approved Systems……………………………………………………………………………………………. Minimum Venting……………………………………………………………………………………………… Electrical System Information………………………………………………………………….16 Gas Supply &...
  • Page 5: Specifications

    Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 PECIFICATIONS Testing Agency: Intertek Testing Services NA, Inc. Certified for use by: (ITS) Board of State Examiners of Plumbers and Gasfitters Listing Agency: PFS Teco 100 Cambridge Street, Room 1511 Listed: Direct Vent Gas Heater...
  • Page 6: Introduction

    National Fuel Gas Code, ANSI Z223.1 (NFPA 54) or CAN/CGA The Stowe will provide you with years of practical and B149 Installation Code. (Installer l’appareil selon les convenient service. However, as with any gas codes ou réglements locaux, ou, en l’absence de tells...
  • Page 7 Hot Surfaces qualified service personnel. Prior to servicing the Certain exposed surfaces of the Stowe will reach unit, turn the gas to the valve off, and disconnect any high temperatures during normal operation.
  • Page 8: Installation Preparation

    If the decorative ceramic log or burner material current NFPA 70-National Electrical Code or CSA supplied with the Stowe is damaged or parts are C22.1-Canadian Electric Code. missing, they must be replaced with the same, or approved Hearthstone replacement parts.
  • Page 9: Items Required For Installation

    DO NOT INSTALL, OR PUT INTO SERVICE, A DAMAGED OR INCOMPLETE HEATER. Remove the shrink-wrap and other packaging materials taking care not to damage the stove’s Figure 2 –Top Removal finish. Inspect the Stowe for visible or concealed...
  • Page 10: Clearances To Combustibles

    PREVENT CONSEQUENTIAL DAMAGE OF WALLS AND FLOORING. Hearth Requirement/Floor Protection You can place the Stowe directly on any non- combustible surface or on a wood floor. When placing the Stowe on any other type of combustible surface you must install a panel made of metal, wood, stone, or glass under the appliance.
  • Page 11 Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 LVT flooring. LVP and LVT flooring begins to warp at 110 degrees Fahrenheit. The minimum required clearance for the LVP or LVT flooring to the front glass of the stove is 6”.
  • Page 12: Venting Information

    ENTING ERMINATIONS Steep roofs, nearby trees, or predominantly The Stowe cannot be vented jointly with any other strong windy conditions can promote poor draft solid fuel or gas appliance. It must be vented directly or down draft conditions. In this event, an...
  • Page 13 HIMNEY horizontal run. NSTALLATIONS At minimum vertical rise, maximum horizontal run is 10’. (If a 14” snorkel termination is used a The Stowe 8325 is approved for use with direct vent also maximum horizontal 10’ chimney conversion kits in masonry or prefabricated applicable.)
  • Page 14: Minimum Venting

    Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 INIMUM ENTING NSTALLATION NSTRUCTIONS 1. Install the 45º elbow over the outer collar. Place the elbow so that the twist lock end is pointing 2. Install one of the 9” pipe sections into the elbow by fully inserting it and turning approximately ¼...
  • Page 15 Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 Figure 12 - Acceptable Direct Vent Terminal Vent Cap Locations A = Clearance above grade, veranda, porch, deck, or H = *Not to be installed within 15 feet (4.5m) above a balcony: 12 inches (30cm) minimum.
  • Page 16 Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 Figure 13 - Venting Termination Diagram...
  • Page 17: Electrical System Information

    (ATTENTION: AU MOMENT DE L’ENTRETIEN DES COMMANDES, ÉTIQUETEZ TOUS LES FILS AVANT LE DÉBRANCHEMENT. DES ERREURS DE CÂBLAGE PEUVENT ENTRAÎUN FONCTIONNEMENT INADEQUATE ET DANGEREUX.) The proper location of wire connections is shown in the following figure. Figure 14 – Stowe 8325 Wiring Diagram...
  • Page 18: Gas Supply & Connections

    ½ psig. The Stowe must be isolated from the gas supply piping system by The decreased atmospheric pressure at higher closing its individual manual shutoff valve during any altitudes affects the heat value of fuel gases.
  • Page 19: Gas Connections

    Hearthstone Quality Home Heating Products, Inc. STOWE Model 8325 proper thread length and to gauge. Thread WARNINGS that IS cut too long can cause distortion or • Fire or Explosion Hazard. Can cause property malfunction if inserted too deeply. damage, severe injury, or death. Do NOT bend 3.
  • Page 20: Firebox/Log Set Placement

    Hearthstone Quality Home Heating Products, Inc. STOWE Model 8325 WARNING Absolutely no leakage should occur, otherwise there is a danger of fire or explosion depending upon conditions. Never use if leakage is detected. Log Set Placement CAUTION: FRAGILE! HANDLE LOG SET WITH CARE.
  • Page 21: Installation

    Hearthstone Quality Home Heating Products, Inc. STOWE Model 8325 Gently place Log 5 in the indentation on the burner and rest it on log 3 as shown in Figure 23. Figure 20– Log 2 Position 4. Place log 3 onto the end of log 1 as shown as shown in Figure 21.
  • Page 22 MOKE AND UMES ARNING When lit for the first time, the Stowe will emit some smoke and odors. This is normal “off-gassing” of the paints and oils used in the manufacturing, and assembly of the unit. Open windows to vent the room if necessary.
  • Page 23 To meet many regional efficiency regulations, the 7. Turn gas control knob counterclockwise to “ON”. Stowe 8325 is equipped with a gas valve which will extinguish the pilot light after 7 days of inactivity of 8. Select “ON” or “T-STAT” position on the on/off/t- the main burner.
  • Page 24 Hearthstone Quality Home Heating Products, Inc. STOWE Model 8325 ESTRICTOR LATE Note: Very little movement is needed to substantially The restrictor plate is used to control excess draft if change the burn and flame patterns. Some necessary. Controlling the draft also changes the conditions cannot be corrected through air shutter aesthetics of the flame.
  • Page 25: Routine Maintenance And Care

    NOTE: If the venting system is disassembled for any For replacement parts, or for information about parts reason, re-install per the instructions provided in the or service, contact your local Hearthstone dealer. venting section of this manual. Any safety screen or guard removed for...
  • Page 26 Protect your hands with work gloves, and wash up later. Complete the cleaning procedure by carefully 1. Allow the Stowe to cool completely. If the glass placing the log set within the firebox as described on is severely broken, first pull the broken pages 19-20.
  • Page 27 Hearthstone Quality Home Heating Products, Inc. STOWE Model 8325 WARNING! DO NOT USE SUBSTITUTE MATERIALS. USE ONLY PARTS SUPPLIED BY HEARTHSTONE THROUGH AN AUTHORIZED HEARTHSTONE DEALER. CAUTION! DO NOT CLEAN THE GLASS WHILE THE UNIT IS HOT. VENTING COMPONENTS: Venting should not need to be disassembled for normal cleaning.
  • Page 28: Parts List

    HANDLE: SPRING HOOK 5710-290 PLATE: RESTRICTOR WARNING! DO NOT SUBSTITUTE MATERIALS. For replacement parts, or for information about parts or service, contact your authorized Hearthstone retailer. For the name of the authorized retailer nearest to you, visit our website at www.hearthstonestoves.com.
  • Page 29: Troubleshooting

    Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 TROUBLESHOOTING Symptom Possible Cause Corrective Action 1. Pilot will not A. Using the piezo sparker, try to light the pilot. If it will not A. Insufficient gas pressure, light. light, check the inlet gas pressure.
  • Page 30 Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 Symptom Possible Cause Corrective Action 3. Pilot burning, no A. Thermostat switch or A. Check thermostat/wiring for proper connections. Place gas to main burner, wires defective. jumper wire across terminals at thermostat. If burner comes valve knob in the on, replace defective thermostat.
  • Page 31 Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 Symptom Possible Cause Corrective Action 8. Floating flames, A. Potentially dangerous A. Check the appliance input rate and reduce if necessary. lazy ill-defined, incomplete combustion due The air intake/exhaust flow system may be too restrictive or...
  • Page 32: Rating Label

    Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 ATING ABEL 07044-2...
  • Page 33: Warranty

    ) year after the Purchase Date, Hearthstone will pay for warranty labor performed by an authorized Dealer at Hearthstone’s published labor rates in effect at the time the labor is performed only if the appliance is installed by an authorized dealer or their designated representative. Otherwise or thereafter, the Original Purchaser is responsible for the cost of labor.
  • Page 34 Hearthstone or an authorized Dealer, as the case may be. Notwithstanding any other provision of this document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or delivery of the appliance returned for repair; the Original Purchaser shall be responsible for any such fees.
  • Page 35 Dealer on behalf of Hearthstone, as the case may be, will instruct the Original Purchaser to either return the defective part, or the entire appliance (if requested), to the Dealer or Hearthstone or allow a Dealer to make a service call at the place where the appliance is located. Hearthstone may require that a digital picture be provided to support the claim.
  • Page 36 Hearthstone Quality Home Heating Products, Inc STOWE Model 8325 07044-2...

This manual is also suitable for:

8325

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