Esse-ti HELPY 2W-L300 Quick Manual
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Esse-ti HELPY 2W-L300 Quick Manual

Alarm system for elevators compliant with the european standard en 81-28:2018
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Alarm system for elevators
compliant with the European Standard
EN 81-28:2018
HELPY 2W-L300
QUICK GUIDE
13/04/2023

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Summary of Contents for Esse-ti HELPY 2W-L300

  • Page 1 Alarm system for elevators compliant with the European Standard EN 81-28:2018 HELPY 2W-L300 QUICK GUIDE 13/04/2023...
  • Page 2 DESCRIPTION Reset pushbutton Alarm pushbutton LEDs Internal power-supply connector Built-in backup battery connector Serial port for PC connection RJ45 connector for RM-2G module or RM-4G.VoLTE module RJ11 connector for local telephone Terminal blocks Page 2 DESCRIPTION...

  • Page 3: Terminal Blocks

    : allows to connect voltage free contact pushbuttons (NO or NC) or powered pushbuttons : can be connected to a block –, to the block +12 or to an external reference LEDs HELPY 2W-L300 yellow Alarm / periodical test call green RM-2G / RM-4G.VoLTE module signal strength...

  • Page 4: Connecting The Telephone Line

    ➢ Close the RM-2G / RM-4G.VoLTE module cover. ➢ Connect the RJ45 connector of the RM-2G / RM-4G.VoLTE module to the RJ45 connector of the Helpy 2W-L300 (G in the picture at page 2) by means of the supplied cable.
  • Page 5 ATTENTION In order to avoid damage, never power up the device without having first installed the antenna. PSTN line or universal gateway (2G/3G/4G) ➢ Connect the telephone line to terminals LTI. ➢ Connect the ground terminal (indicated by ), to a ground socket in order to increase the telephone line protection.
  • Page 6 CONNECTING THE SPEAKER UNITS It is possible to connect to the Helpy 2W-L300 up to 16 independent 2W speaker units by means of the 2-wire bus. The bus can power 4 speaker units, the remaining 12 must be powered by an external power supply.
  • Page 7 Given alarm indicator light (light negative pole) AL1- Alarm input Auxiliary input / Alarm input / Filter input AL1+ Alarm input BUS- Bus for connecting Helpy 2W-L300 BUS + Bus for connecting Helpy 2W-L300 only for some models CONNECTING THE SPEAKER UNITS Page 7...

  • Page 8: Dip Switch

    Terminal blocks for connecting a passive speaker unit ALT2 Output for connecting the loudspeaker of a passive speaker unit MIC2 Input for connecting the microphone of a passive speaker unit or a single microphone — Negative Microphone DIP switch The DIP switch allows to assign an ID (01~16) to each 2W speaker unit connected to the bus.
  • Page 9 CONNECTING THE EMERGENCY CALL BUTTONS Some 2W speaker units come with a built-in pushbutton. It is also possible to connect external pushbuttons (voltage free contact pushbuttons or powered pushbuttons). ➢ Connect, following one of the diagrams shown below, the external pushbutton to the 2W speaker unit.
  • Page 10 CONNECTING THE INDICATOR LIGHTS The GIVEN ALARM INDICATOR LIGHT (yellow) switches on after pressing the emergency button to indicate the beginning of the alarm procedure. The RECEIVED ALARM INDICATOR LIGHT (green) switches on when the alarm call is answered. Some 2W speaker unit models come with built-in indicator lights. It is also possible to connect external indicator lights.

  • Page 11: Other Connections

    OTHER CONNECTIONS ONNECTING THE LOCAL TELEPHONE ➢ Connect the local telephone (for programming and managing the device) directly to the RJ11 connector (H in the picture at page 2) or to TEL and – terminals (irrespective of the polarity). ONNECTING THE FILTER INPUT ➢...

  • Page 12: Example Of Wiring Diagram

    WIRING DIAGRAMS XAMPLE OF WIRING DIAGRAM Page 12 WIRING DIAGRAMS...
  • Page 13 IRING DIAGRAM WITH LANDING FLOORS WIRING DIAGRAMS Page 13...
  • Page 14 MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION 1. PROGRAMMING ➢ Access to programming: lift the local telephone handset and dial The programming activated message will be heard. ➢ Only if RM-2G / RM-4G.VoLTE module is present: dial ➢ Program a telephone number for the emergency-call alarm: dial <telephone number>...

  • Page 15: Resetting The Alarm

    ➢ Answer by the called party. The two-way communication mode will be activated after the voice messages. ➢ Speak with the trapped person. mode: two-way communication established after input of “Communication activation” code ➢ Answer by the called party. The voice messages will be heard. ➢...
  • Page 16 * <Password> #. Pressing longer (10 seconds) Allows to reset the device. By pressing longer, the Helpy 2W-L300 will be re-started with no need to disconnect the power supply. Note: it is also possible to reset the device through the code 995*0#.

  • Page 17: Basic Programming

    < INSTALLER or OPERATOR PASSWORD > PROGRAMMING (factory default: SOURCE RECEIVER emergency- — call button battery USER alarms * periodic ESSE-TI automatic test call * … 2W speaker (X..X = unit connection telephone failure alarm * number, TELEPHONE (position max. 20...

  • Page 18: Listen To Messages

    BASIC PROGRAMMING DELETE A TELEPHONE (position from NUMBER 01 to 12) (INST) PSTN line or universal gateway (2G/3G/4G) TYPE OF TELEPHONE LINE (INST) RM-2G or RM-4G.VoLTE module LISTEN TO THE RM MODULE (11 = RM-2G COMPATIBLE 12 = RM-4G.VoLTE) (INST) WEEKDAY SUNDAY MONDAY...

  • Page 19: Low Battery Alarm

    AUTOMATIC TEST automatic test disabled DATA Automatic (INST) automatic test enabled (EN 81-28:2018) test alarm automatic test enabled (EN 81-28:2004) Make a test call manually PROTOCOLS Esse-ti IDENTIFICATION … (identification code) CODE P100 (INST) P100 PROTOCOL IDENTIFICATION CODE FOR …...

  • Page 20: Restore Factory Settings

    BASIC PROGRAMMING RESTORE FACTORY SETTINGS (INST) Advanced programming ADVANCED PROGRAMMING CHANGE THE INSTALLER … PASSWORD “0” (old) (new) (new) (INST) CHANGE THE OPERATOR … PASSWORD “1” (old) (new) (new) (INST) EMERGENCY CALL BUTTONS DELAY (seconds, from 2 to 9; factory default 3) (INST) PUSHBUTTON frequency...

  • Page 21: Filter Bypass

    ADVANCED PROGRAMMING NO EXTERNAL disabled alarm POWER SUPPLY ALARM enabled alarm with XX minutes delay (INST) (from 01 to 99) 2W SPEAKER disabled alarm UNIT DIAGNOSTIC ALARM enabled alarm (INST) 2W SPEAKER disabled alarm UNIT CONNECTION FAILURE ALARM enabled alarm (INST) SIM CARD EXPIRING ALARM...
  • Page 22 ADVANCED PROGRAMMING ALARM AI indicator light lit and courtesy message OPERATION WITHOUT AI indicator light unlit and no courtesy message TELEPHONE LINE (INST) AI indicator light lit and no courtesy message REPEATS OF COURTESY (seconds between two courtesy messages, from MESSAGE 02 to 59;...
  • Page 23 ADVANCED PROGRAMMING “END ALARM” CODE … (from 1 to 3 digits; factory default 9) (INST) “EXCLUSION” CODE … (from 1 to 3 digits; factory default 1) (INST) RESTORE identification message FACTORY MESSAGES courtesy message (INST) LANGUAGE (language: 00 Italian, 01 English, 02 German, (INST) 03 French, 04 Polish, 05 Portuguese, (available languages...
  • Page 24 ADVANCED PROGRAMMING CALL CYCLES FOR EMERGENCY CALL (cycles, from 1 to 9; 0=unlimited) ALARMS (INST) CALL CYCLES FOR TECHNOLOGICAL (cycles, from 1 to 9; 0=10 cycles; factory default ALARMS AND TEST CALLS (INST) WAITING TIME BETWEEN EMERGENCY (from 0 to 9; 0=30 seconds, 1=60 seconds, 2=90 CALLS TO THE seconds, …, 9=300 seconds) SAME NUMBER...
  • Page 25 OF AI LEDS ON THE FIRST 3 2W SPEAKER UNITS DURING THE enabled ALARM (INST) DTMF DTMF generated by Helpy 2W-L300 GENERATOR SETTING (INST) DTMF generated by mobile network DURATION OF DTMF (value, from 1 to 9; DTMF duration=X∙50ms; GENERATED BY...
  • Page 26 ADVANCED PROGRAMMING ENTER SIM CARD PIN CODE … (PIN) … (PIN) (INST) DISABLE SIM CARD PIN … (PIN) REQUEST (INST) LISTEN TO THE Digits Quality MOBILE no signal NETWORK low signal SIGNAL LEVEL (connection not guaranteed) (INST/OPER) medium signal good signal high signal RM-4G.VOLTE MODULE...
  • Page 27 Programming via e-stant software It is possible to program Helpy 2W-L300 via computer by using the USB/serial proprietary cable and the dedicated e-stant software. e-stant software also allows to: - update the firmware of the Helpy 2W-L300 - customize the messages of the Helpy 2W-L300.

  • Page 28: Notification Message Format

    Programming via SMS (only with RM-2G or RM-4G.VoLTE module) All parameters programmable locally by the local telephone may also be set via SMS. Programming via SMS is possible by any mobile phone or other device supporting SMS. An SMS notifying the programming was performed is sent by the Helpy 2W- L300 to the number that sent the programming.

  • Page 29: Local Use

    <TELEPHONE NUMBER> DOOR OPENER RELAY Use remotely with Helpy 2W-L300 at rest ➢ Call Helpy 2W-L300 and wait for a response. ➢ Listen to the elevator identification message, if present. ➢ Dial: to speak with the cabin speaker unit (ID 01)
  • Page 30 ➢ All of the programming and functions below can now be performed: USE REMOTELY WITH HELPY 2W-L300 AT REST PROGRAMMING … CABIN SPEAKER UNIT (ID 01) SPEAKER UNIT (ID 02) CONVERSATION WITH THE SPEAKER UNIT (ID 03) SPEAKER UNITS SPEAKER UNIT ID XX (04~16)
  • Page 31 SIGNALS AND NOTES LED signalling alarm / periodical test call (yellow) Emergency-call alarm Emergency call alarm suspended Other alarms - Test call LED signalling RM-2G / RM-4G.VoLTE module signal strength (green) No signal Low signal level (2G/3G network; connection not guaranteed) Medium signal level (2G/3G network) Good signal level (2G/3G network) High signal level (2G/3G network)
  • Page 32 Low signal level (4G network; connection not guaranteed) Medium signal level (4G network) Good signal level (4G network) High signal level (4G network) High signal level and data connection in progress (4G network) Note: the green LED on RM-2G / RM-4G.VoLTE module turns on during a call or when the local telephone is used.
  • Page 33 Absence of telephone line Button failure LED signalling RM-2G module status (red) RM-2G module correctly registered on the 2G network RM-2G module registering to the mobile network or not registered correctly – PIN request – PIN incorrect – Other problems Call in progress LED signalling RM-4G.VoLTE module status (red)
  • Page 34 LED signalling power supply status (blue) The external power supply is connected and the battery has max capacity charge The external power supply is connected and the battery has good capacity charge The external power supply is connected and the battery has medium capacity charge The external power supply is connected and the battery has low capacity charge...
  • Page 35 Given alarm indicator light (yellow) Alarm Received alarm indicator light (green) Voice connection Missed test call notification (EN 81-28:2018) The Given alarm indicator light and the Received alarm indicator light flash in opposition to indicate the failure of the automatic test call. The flashing sequence ends after the next successful test call or emergency call.

  • Page 36: Troubleshooting

    TROUBLESHOOTING DETECTED PROBLEM ROOT CAUSE SOLUTION All LEDs are unlit Helpy 2W-L300 not Check power supply supplied SIM card not present or Correctly insert the SIM card in not correctly inserted the dedicated location SIM card locked by PIN Enter the PIN using the code 282...

  • Page 37: Eu Declaration Of Conformity

    EU DECLARATION OF CONFORMITY Hereby, Esse-ti S.r.l. declares that the equipment type Helpy 2W-L300 is in compliance with Directives 2014/30/EU - 2014/33/EU - 2014/35/EU. The full text of the EU declaration of conformity is available from the following Internet address: https://www.esse-ti.it/en/dichiarazioni-di-conformita...
  • Page 38 NOTES Page 38 NOTES...
  • Page 39 NOTES Page 39...
  • Page 40 Esse-ti S.r.l. Via G. Capodaglio, 9 62019 Recanati (MC) – ITALY +39 071 7506066 www.esse-ti.it support@esse-ti.it...

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