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LCD Screen Shuts Off ................................................................................................................. 165
Solving Printing Problems ................................................................................................................ 166
Nothing Prints .............................................................................................................................. 166
Cannot Print Over a Network....................................................................................................... 167
Print Head Moves But Nothing Prints .......................................................................................... 167
Platen Height Error Is Displayed While Printing........................................................................... 168
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale) .................................. 169
Printing Is Slow or Stops Intermittently ........................................................................................ 170
Cannot Access the USB Memory Device .................................................................................... 170
Red Light Shines Inside the Printer ............................................................................................. 170
Forgot the Administrator Password ............................................................................................. 171
Solving Print Quality Problems ......................................................................................................... 171
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 171
Overall Print Quality Is Poor ........................................................................................................ 172
Lines Are Misaligned ................................................................................................................... 175
Grainy or Unclear Printout ........................................................................................................... 175
White Ink Quality Is Poor ............................................................................................................. 176
Ink Stains Appear Outside the Printed Areas............................................................................... 178
Printer Status Sheet or Logs Print Incorrectly .............................................................................. 179
Uninstall Your Product Software....................................................................................................... 179
Uninstalling Product Software - Windows .................................................................................... 179
Uninstalling Product Software - Mac............................................................................................ 180
Where to Get Help (U.S. and Canada) ............................................................................................. 181
Where to Get Help (Latin America)................................................................................................... 182
Technical Specifications ........................................................................................................................ 184
Windows System Requirements ...................................................................................................... 184
Mac System Requirements .............................................................................................................. 185
Printer Specifications ....................................................................................................................... 186
Supported Media Specifications....................................................................................................... 186
Interface Specifications .................................................................................................................... 187
Electrical Specifications ................................................................................................................... 187
Environmental Specifications ........................................................................................................... 188
Dimension Specifications ................................................................................................................. 188
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