Epson SureColor F2000 Series User Manual
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Epson SureColor F2000 Series User Manual

Epson SureColor F2000 Series User Manual

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Epson SureColor
F2000 Series
User's Guide

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Summary of Contents for Epson SureColor F2000 Series

  • Page 1 ® Epson SureColor F2000 Series User's Guide...

  • Page 3: Table Of Contents

    Contents Epson SureColor F2000 Series User's Guide ................... 9 Introduction to Your Printer........................10 Printer Features ..........................10 Optional Equipment and Replacement Parts................. 11 Notations Used in the Documentation ....................12 Printer Part Locations......................... 12 Printer Parts - Front/Top ........................ 13 Printer Parts - Inside ........................
  • Page 4 Printable Area..........................37 Loading the T-shirt ..........................38 Replacing the Platen ........................39 Loading a T-shirt on the Platen...................... 40 Repositioning the T-shirt ......................46 Adjusting the Height of the Platen....................47 Adjusting the Angle of the Platen....................50 Starting and Cancelling Printing ......................51 Starting a Print Job ........................
  • Page 5 Cleaning the Suction Cap........................81 Replacing the Head Cleaning Set ...................... 86 Replacing the Wiper Unit and Anti-drying Caps................86 Replacing the Flushing Pad......................92 Washing the White Ink Tubes (White Edition) ..................96 Shaking and Replacing the Ink Cartridges ..................100 Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter........
  • Page 6 Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale) ........138 Printing Is Slow or Stops Intermittently ..................138 Cannot Access the USB Memory Device ..................139 Red Light Shines Inside the Printer ..................... 139 Forgot the Network Password ..................... 139 Solving Print Quality Problems ......................
  • Page 7 Copyright Notice..........................165 A Note Concerning Responsible Use of Copyrighted Materials........... 165 Copyright Attribution ........................165...

  • Page 9: Epson Surecolor F2000 Series User's Guide

    Epson SureColor F2000 Series User's Guide Welcome to the Epson SureColor F2000 Series User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Introduction To Your Printer

    • UltraChrome DG pigment ink optimized for textile printing for smooth gradations and high color reproducibility • High-density white printing using White ink and pre-treatment solution developed specially for Epson pigment ink textile printers (White Edition) Easy-to-use setup and operation features •...

  • Page 11: Optional Equipment And Replacement Parts

    You can purchase genuine Epson ink and accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Option or part Part number Cleaning cartridge (700 ml)

  • Page 12: Notations Used In The Documentation

    Option or part Part number Epson UltraChrome DG ink cartridge - White (600 ml) (White T725A00 Edition) 1-year extended Epson Preferred Plus service plan EPPSCF2KB1 Parent topic: Printer Features Notations Used in the Documentation Follow the guidelines in these notations as you read your documentation: •...

  • Page 13: Printer Parts - Front/Top

    Printer Parts - Front/Top Printer cover Airflow vents Ink cartridge cover (left) Platen Moveable base Parallel adjustment plate Height adjustment lever Fixing lever Ink cartridge cover (right) Tool storage space Ink cartridges Control panel Parent topic: Printer Part Locations...

  • Page 14: Printer Parts - Inside

    Printer Parts - Inside Encoder strip (carriage scale) Carriage shaft Flushing pad Air filter Print head Anti-drying caps Suction/cleaning cap Fabric wiper unit...

  • Page 15: Printer Parts - Back

    Parent topic: Printer Part Locations Printer Parts - Back AC inlet Waste ink outlet (left) Tube clamp Waste ink bottle holder Waste ink bottle Waste ink tube...

  • Page 16: Control Panel And Lcd Screen

    Waste ink outlet (right) LAN port Data light Status light USB port Air inlet Parent topic: Printer Part Locations Control Panel and LCD Screen Control Panel Buttons and Lights power light power button cancel button The LCD screen moveable base button Left arrow button Up/down arrow buttons The OK button...
  • Page 17 The Menu button USB memory device port start button start light maintenance button The error light LCD Screen Display Print job name USB memory device status Platen size Waste ink bottle status Ink cartridge status Total prints (current print job) Parent topic: Printer Part Locations...

  • Page 18: Printer Usage Guidelines

    Printer Usage Guidelines Follow the guidelines in this section as you use your printer, ink cartridges, and print media. Using Your Printer Storing Your Printer Handling Ink and Cleaning Cartridges Handling White Ink (White Edition) Handling T-shirts (Media) Using Your Printer Follow these guidelines as you use your printer: •...

  • Page 19: Storing Your Printer

    • To keep the print head in optimum operating condition, maintenance is performed when the printer is turned on. If the printer is turned on and off frequently, more ink is consumed for each maintenance operation. To reduce ink consumption, leave the power on when using the printer. Note: To keep the print head in the optimum operating condition, the ink and cleaning solution are also used in maintenance operations such as head cleaning in addition to printing.

  • Page 20: Handling Ink And Cleaning Cartridges

    Parent topic: Printer Usage Guidelines Related references Handling White Ink (White Edition) Related tasks Storing the Printer Handling Ink and Cleaning Cartridges Follow these guidelines as you handle the ink and cleaning cartridges: • When installing ink cartridges for the first time, a lot of ink is consumed during initial ink charging. Be sure to have replacement cartridges ready.

  • Page 21: Handling White Ink (White Edition)

    • Removed ink cartridges may have ink around the ink supply port, so be careful not to stain any surfaces with ink. • Do not dismantle or remodel ink cartridges. You may not be able to print properly. • Do not drop ink cartridges or subject them to impacts. It may cause ink to leak. Note: To maintain the quality of the print head, the printer stops printing before ink cartridges are completely expended.

  • Page 22: Handling T-Shirts (Media)

    • Wash the ink tubes when a message is displayed to prevent a decline in print quality due to sedimentation in the tubes. After washing, auto cleaning is performed to prevent nozzles from clogging. White ink and color inks are used to clean all of the nozzles. •...
  • Page 23 • If traces of pre-treatment solution are visible, try soaking the T-shirt in water (however, the effectiveness depends on the T-shirt material). • If pre-treatment solution is applied to a white or light-colored T-shirt, the treated side may turn yellow. Print soon after applying the pre-treatment solution and wash in water.

  • Page 24: Basic Printing

    Basic Printing Refer to these sections to learn how to perform basic print functions. Overview of the Printing Process Required Equipment Pre-treating a T-shirt Preparing Your Printer Creating Your T-shirt Design Loading the T-shirt Starting and Cancelling Printing Post-treating a T-shirt Overview of the Printing Process This section explains the basic workflow from preparing a T-shirt for printing to post-treatment after printing.

  • Page 25: Required Equipment

    8. Post-treating the T-shirt Fix the ink to the T-shirt. Parent topic: Basic Printing Related references Required Equipment Related tasks Starting a Print Job Preparing Your Printer Removing a Printed T-shirt Pre-treating a T-shirt with a Roller Pre-treating a T-shirt with a Sprayer Related topics Loading the T-shirt Creating Your T-shirt Design...

  • Page 26: Pre-Treating A T-Shirt

    100 to 50%. Since the print quality cannot always be guaranteed for some types of fabric, perform a test print first. Pre-treatment solution (available from Epson) Pre-treatment solution is necessary for printing White ink (White Edition). If pre-treatment solution is not applied to the T-shirt, White ink does not image correctly or adhere to the T-shirt.

  • Page 27: Pre-Treatment Solution Safety Precautions

    Pre-treatment Solution Safety Precautions Preparing the Pre-treatment Solution Diluting the Pre-treatment Solution Pre-treatment Application Guidelines Pre-treating a T-shirt with a Roller Pre-treating a T-shirt with a Sprayer Fixing the Pre-treatment Solution (Heat Press) Parent topic: Basic Printing Pre-treatment Solution Safety Precautions If you are printing with White ink (White Edition), pre-treatment solution must be applied to the T-shirt.

  • Page 28: Preparing The Pre-Treatment Solution

    Caution: Pre-treatment solution is classified as industrial waste and must be disposed of by an industrial waste disposal company according to local laws and regulations. When handing over the pre-treatment solution to an industrial waste disposal company, make sure you include these safety precautions. Parent topic: Pre-treating a T-shirt Preparing the Pre-treatment Solution...
  • Page 29 3. Remove the cap. 4. Remove the tap from the bag and turn the tap's handle section until the hole is visible as shown. Note: If you cannot see the hole or if the tap is damaged, contact Epson.
  • Page 30 5. Attach the tap. 6. Remove the cap from the tap and turn the lever until the hole is facing down. 7. To pour the solution, tip the cardboard or the container and pour the pre-treatment solution into the desired container. 8.

  • Page 31: Diluting The Pre-Treatment Solution

    Diluting the Pre-treatment Solution Before applying the pre-treatment solution to a T-shirt, make sure you dilute it correctly with distilled or purified water as described here. Caution: If you do not dilute the pre-treatment solution, it leaves noticeable traces on the T-shirt or the printed surface cracks after washing.

  • Page 32: Pre-Treating A T-Shirt With A Roller

    Apply the diluted pre-treatment solution to the T-shirt with a roller or spray method according to these guidelines. When fixing ink with a heat press Printed area size Amount of diluted solution to apply Letter/A4 and smaller Apply 0.0054 to 0.0073 ounce/sq. inch (0.16 to 0.21 g/sq.

  • Page 33: Pre-Treating A T-Shirt With A Sprayer

    4. Apply the solution evenly in both directions as shown to an area larger than the target print area. It's important to finish in the shoulder-to-shoulder direction; this aligns the fabric fibers to the direction of the print head movement. 5.

  • Page 34: Fixing The Pre-Treatment Solution (Heat Press)

    3. Spray the pre-treatment solution evenly over an area larger than the target print area. Note: Run a roller over the area after spraying for an even application of the pre-treatment solution. 4. Fix the pre-treatment solution with a heat press, if necessary. Note: The T-shirt fibers must be pressed flat to produce even whiteness.

  • Page 35: Preparing Your Printer

    The fixing conditions vary depending on the amount of pre-treatment solution used. The following guidelines are approximate. Note: If the pre-treatment solution is not completely dry after the suggested amount of time, extend the duration while carefully checking if the pre-treatment solution is dry. If traces of the pre-treatment solution are still visible, try using water to wash them off.

  • Page 36: Creating Your T-Shirt Design

    Shaking and Replacing the Ink Cartridges Creating Your T-shirt Design After creating the data, use the Garment Creator software to transmit it to the printer. Visit your product's support website at epson.com/support/f2000 (U.S.) or epson.ca/support/f2000 (Canada) to download the Garment Creator software and utilities Follow the guidelines in these sections when creating your T-shirt design.

  • Page 37: Printable Area

    Printable Area Platen size Printable area Large 16 × 20 inch (406 × 508 mm) Medium 14 × 16 inch (356 × 406 mm) Small 10 × 12 inch (254 × 305 mm) Sleeve 4 × 4 inch (102 × 102 mm) Inside the platen frame, you cannot print on the areas shown in gray.

  • Page 38: Loading The T-Shirt

    0.24 inches (6 mm) Platen frame Top section Parent topic: Creating Your T-shirt Design Loading the T-shirt Refer to these sections to load your T-shirt into the printer. Replacing the Platen Loading a T-shirt on the Platen Adjusting the Height of the Platen Adjusting the Angle of the Platen Parent topic: Basic Printing...

  • Page 39: Replacing The Platen

    Replacing the Platen You may need to replace the platen, depending on the size of the T-shirt. Note: There are four platen sizes: small, medium, large, and sleeve. The medium size platen (standard) is supplied with the printer. 1. If the platen is not in the forward position, press the moveable base button to move the platen forward.

  • Page 40: Loading A T-Shirt On The Platen

    3. Align the replacement platen to fit into the holes in the moveable base and place the platen on the printer. For best results, always align the print head after replacing the platen with a different size. Parent topic: Loading the T-shirt Related concepts Print Head Alignment Loading a T-shirt on the Platen...
  • Page 41 2. Remove the platen frame. 3. Load the T-shirt so that the shoulders are facing the front of the printer.
  • Page 42 4. Smooth out the print surface so that it is flat.
  • Page 43 5. Replace the platen frame. Note: There may be lint on the T-shirt if you have not applied pre-treatment solution. If not removed, lint and fibers may stick to the print head and stain other areas of the print. Remove any lint using sticky tape or a lint roller, and press the fibers flat using a hard roller.
  • Page 44 6. Smooth out any creases.
  • Page 45 7. Gently pull the edges of the T-shirt outside of the frame to remove any slack. Note: The printer detects the highest part of the print surface and adjusts the height accordingly. If there are any creases or slack near the inside edge of the frame, print quality may decline. However, do not stretch the T-shirt so much that the printed image will be distorted.

  • Page 46: Repositioning The T-Shirt

    8. Tuck the T-shirt in around the frame so that it does not drape over the movable base. 9. Press down on the platen frame so that it does not become loose. Repositioning the T-shirt Parent topic: Loading the T-shirt Repositioning the T-shirt Under certain printing conditions or with some T-shirt materials, the print surface may swell with absorbed ink if the pre-treatment liquid is not completely dry on the T-shirt.

  • Page 47: Adjusting The Height Of The Platen

    If the sensor is still triggered, try the following: 1. Remove the frame and smooth out the creases and slack. 2. Reduce the width of the White ink in the printer's Garment Creator software or the RIP software so that the white under-base print does not extend outside the image. Note: Be careful not to touch the T-shirt while printing as it can easily move out of position.
  • Page 48 Position number Platen height error Displayed Displayed Not displayed (optimum height) Not displayed Caution: Incorrect platen height settings cause excessive ink mist buildup inside the printer. If you notice ink mist accumulating quickly, adjust your platen height settings. 1. If the platen is not in the forward position, press the moveable base button to move the platen forward.
  • Page 49 3. Move the height adjustment lever to adjust the height of the platen to one of these starting positions: • Standard T-shirt: 2 • Thick material (such as a sweatshirt): up to 8 Note: If you remove the round part of the base to print on thick fabrics, the height adjustment position numbers are no longer visible.

  • Page 50: Adjusting The Angle Of The Platen

    5. Tighten the fixing lever and secure the height adjustment lever. You can also adjust the angle of the fixing lever, if necessary. Note: Print quality may decline if you do not tighten the fixing lever. 6. Press the moveable base button to move the platen into the printer. 7.

  • Page 51: Starting And Cancelling Printing

    1. Pull the fixing lever to the right and adjust it to the preferred position. 2. When you reach the desired position, release the lever. Parent topic: Loading the T-shirt Starting and Cancelling Printing Refer to these sections to start or cancel your print job.

  • Page 52: Starting A Print Job

    Starting a Print Job Cancelling a Print Job Parent topic: Basic Printing Starting a Print Job When the printer has finished receiving data, the start light turns on and you can start the print job. 1. Check that the T-shirt is loaded correctly. 2.

  • Page 53: Post-Treating A T-Shirt

    Post-treating a T-shirt Follow the instructions in these sections to remove your T-shirt from the printer and fix the ink. Removing a Printed T-shirt Fixing the Ink Parent topic: Basic Printing Removing a Printed T-shirt After you print an image on a T-shirt, remove it from the platen frame. Because the ink has not yet been fixed to the T-shirt, do not to touch the printed surface when you handle the T-shirt.

  • Page 54: Fixing The Ink

    2. Hold the T-shirt by the shoulders and carefully remove it from the platen; the ink is still wet and can be easily smudged. 3. Use a heat press or a heat tunnel to set the ink on the T-shirt. Parent topic: Post-treating a T-shirt Related topics...

  • Page 55: Fixing Conditions (Heat Press)

    Fixing Conditions (Heat Press) The conditions under which you must fix the ink with a heat press differ between White ink and color ink. Make sure that you meet these conditions for fixing the ink. Fixing color ink If you are printing with only color ink, the size of the printed area does not matter. Temperature Time Pressure...
  • Page 56 Fixing White ink Type of heat tunnel Temperature Time Batch 320 °F (160 °C) 5 minutes Conveyer 4.5 minutes Parent topic: Fixing the Ink...

  • Page 57: Printing From A Usb Memory Device

    Printing from a USB Memory Device You can save print data from Garment Creator on a USB memory device and then connect the device to the printer for printing. Note: Data on the USB memory device is saved as filename Epson_repeat_print.prn. You can save print jobs from the Garment Creator software to any location on the computer or the USB memory device.

  • Page 58: Connecting And Printing From A Usb Memory Device

    Connecting and Printing from a USB Memory Device You can print from a USB memory device connected to your printer. 1. Make sure the power light is not flashing. Note: Do not connect or disconnect a USB memory device when the power light is flashing.
  • Page 59 Reset Print Count, you can clear the counter for the number of copies displayed on the control panel. 9. To print different data, click cancel to cancel printing the current data. Note: To delete data from a USB memory device, select Delete Print File in step 5 above, and press the up or down buttons to select the data you want to delete.

  • Page 60: Printing On Thick Material

    Printing on Thick Material Before printing on thick material such as sweatshirts, you may need to lower the height of the printing surface. Lower the height by an additional 0.4 inch (10 mm) by removing the round platen height indicator attached beneath the height adjustment lever before loading the thick material. Note: Also remove the round platen height indicator when using a sleeve platen.
  • Page 61 4. Loosen the fixing lever. 5. Remove the screw that secures the parallel adjustment plate. Keep the removed screw in a safe place.
  • Page 62 6. Remove the parallel adjustment plate. Note: Be careful not to drop the parallel adjustment plate; iIt is a precision component. 7. Remove the three screws inside the height adjustment lever. Keep the removed screws in a safe place.
  • Page 63 8. Remove the height adjustment lever. 9. Remove the round platen height indicator attached beneath the height adjustment lever. Note: After removing the round platen height indicator, the current height position is not displayed. When loading media, follow the height adjustment procedure to adjust the height.
  • Page 64 10. Attach the height adjustment lever. Do not attach the screws you removed in step 7. 11. Attach the parallel adjustment plate. Do not attach the screw removed in step 5.

  • Page 65: Installing The Round Platen Height Indicator

    12. Tighten the fixing lever and secure the height adjustment lever. 13. Align the platen to fit into the holes in the moveable base and place the platen on the printer. Parent topic: Printing on Thick Material Installing the Round Platen Height Indicator To install the round platen height indicator, follow the steps for removing it in reverse order, making sure to secure it with the screws that you removed.
  • Page 66 When attaching the indicator, align the protrusion on the round section with the hole as shown. If you install it in an incorrect direction, the height adjustment lever does not move. Parent topic: Printing on Thick Material Related tasks Removing the Round Platen Height Indicator...

  • Page 67: Maintenance

    Maintenance See the instructions in these sections to maintain your printer for optimum results. Maintenance Guidelines Maintenance Safety Instructions Print Head Maintenance Print Head Alignment Using the Ink Cleaning Solution Disposing of Used Consumables and Optional Parts Cleaning the Suction Cap Replacing the Head Cleaning Set Washing the White Ink Tubes (White Edition) Shaking and Replacing the Ink Cartridges...

  • Page 68: Maintenance Safety Instructions

    Maintenance Safety Instructions When performing any printer maintenance procedures, follow these safety instructions: • Remove any loaded T-shirt from the printer. • Touch a metal object before starting operations to disperse any static electricity. • Do not touch the carriage shaft inside the printer. This may cause an operational error or a malfunction.

  • Page 69: Performing A Nozzle Check

    • Head Cleaning: Clean the print head if you notice faint printing or gaps in the printed result. This cleans the surface of the print head to improve the print quality. Performing a Nozzle Check Cleaning the Print Head Parent topic: Maintenance Performing a Nozzle Check To maintain optimum print quality, perform a nozzle check before printing.
  • Page 70 4. Make sure that the height adjustment lever is at the "P" position. 5. Press the maintenance button on the control panel. The Maintenance menu appears. 6. Press the up and down arrow buttons to highlight Nozzle Check, and press the right arrow button. 7.

  • Page 71: Cleaning The Print Head

    Note: A complete nozzle cleaning is only required if there are more than 3 nozzles missing and the gaps are adjacent to each other. Otherwise, cleaning is not required. 9. Clean the platen using a cloth dampened with window cleaner or water. Parent topic: Print Head Maintenance Related tasks...

  • Page 72: Print Head Alignment

    • All Nozzles: Select this option when you see faint printing or gaps in all rows of nozzles in the check pattern. Go to step 5. 4. To select the nozzle rows for cleaning, press the up and down buttons to highlight the row number and press the OK button.
  • Page 73 5. Press the up and down buttons to highlight Head Alignment, and press the right arrow button. 6. Press the up and down buttons to highlight the size of the installed platen, and press the right arrow button. 7. Press the OK button. 8.

  • Page 74: Using The Ink Cleaning Solution

    Related tasks Adjusting the Height of the Platen Related topics Loading the T-shirt Using the Ink Cleaning Solution When you need to clean ink stains around the suction cap that you cannot wipe off with a dry cleaning stick, or need to clean the encoder strip (carriage scale), use the ink cleaning solution. Use the ink cleaning solution only to clean the suction cap and encoder strip (carriage scale).
  • Page 75 2. Pour a small amount of ink cleaning solution into the cup supplied with the maintenance kit as shown. 3. Place a cleaning stick or cleaning cloth in the ink cleaning solution and let it soak in. Make sure that the solution does not drip from the cleaning stick or cleaning cloth when you remove it from the cup.

  • Page 76: Disposing Of Used Consumables And Optional Parts

    When handing over the pre-treatment solution to the industrial waste disposal company, make sure you include the Material Safety Data Sheet (MSDS) found on Epson's support website. Waste Ink Disposal Guidelines...

  • Page 77: Replacing The Waste Ink Bottle

    When handing over the waste ink to the industrial waste disposal company, make sure you include the Material Safety Data Sheet (MSDS) found on Epson's support website. Parent topic:...
  • Page 78 2. Remove the waste ink tube from the used waste ink bottle and insert it into the new waste ink bottle. Be careful not to spill any ink remaining in the tube.
  • Page 79 3. Place the inner and outer caps you removed from the new waste ink bottle on the used waste ink bottle.
  • Page 80 4. Remove the used waste ink bottle from the waste ink bottle holder and insert the new bottle. Make sure the new waste ink bottle is seated correctly in the waste ink holder. Note: Verify that the waste ink tube is still inserted into the neck of the bottle. If the waste ink tube comes out of the bottle, waste ink will spill out.

  • Page 81: Cleaning The Suction Cap

    Cleaning the Suction Cap When you see a message on the control panel, you need to clean the suction cap. You may also need to clean the suction cap if you experience difficulty cleaning nozzles after performing a nozzle check. Even if the message is not displayed, follow the steps here to clean the suction cap.
  • Page 82 6. If waste liquid has built up on the suction cap, remove it with the supplied plastic tweezers. Caution: Use only the supplied plastic tweezers. Be careful not to damage the suction cap. If the suction cap is damaged, air may leak and the print head may become dry or difficult to clean.
  • Page 83 7. Wipe the inside of the suction cap using a thin cleaning stick. Rotate the stick as you wipe. Caution: Make sure ink cleaner does not drip onto the anti-drying caps to the right of the suction cap. If any cleaner does drip, wipe it with a dry cleaning stick. If cleaner is left on the anti-drying caps, the print head nozzles could become clogged.
  • Page 84 9. Wipe the top edge of the suction cap with a large cleaning stick.
  • Page 85 10. If necessary, remove any excess ink from the cap. 11. Close the printer cover. 12. Press the OK button. The print head returns to its normal position and the Settings menu closes. 13. Perform a nozzle check. Parent topic: Maintenance Related tasks Performing a Nozzle Check...

  • Page 86: Replacing The Head Cleaning Set

    Replacing the Head Cleaning Set Replace the head cleaning set when you see a message on the control panel. The printer warns you when the head cleaning set is running low based on the remaining amount of its service life as estimated from the print status, rather than detecting actual remaining amount of service life.
  • Page 87 1. Open the printer cover. 2. Unpack the new wiper unit and retain the packaging for disposing of the used wiper unit. 3. Put on the gloves supplied with the head cleaning set.
  • Page 88 4. Place your fingers into the groove at the back of the wiper unit and raise it slightly as shown. 5. Grasp the wiper unit as shown and lift it out of the printer.
  • Page 89 6. Wrap the old wiper unit in the packaging you retained from the new wiper unit and dispose of it according to your local laws and regulations. Caution: The wiper unit is classified as industrial waste. When handing it over to the industrial waste disposal company, make sure you include the safety data sheet.
  • Page 90 8. Press down on the wiper unit until you hear it click into place. 9. Unpack the new anti-drying cap and retain the packaging for disposing of the used anti-drying cap. 10. Remove the cover from the new anti-drying cap.
  • Page 91 11. To remove the anti-drying cap from the printer, press the lever toward you as shown here, and lift out the anti-drying cap. 12. Place the cover on the old anti-drying cap and put it in the bag you retained from the new anti-drying cap.

  • Page 92: Replacing The Flushing Pad

    13. Press the lever forward as shown, and install the new anti-drying cap, placing the holes in the anti- drying cap over the posts on the printer. 14. Close the printer cover. 15. Press the OK button. 16. Press the up and down arrow buttons to highlight Yes, and press the OK button. 17.
  • Page 93 1. Open the printer cover. 2. Unpack the new flushing pad.
  • Page 94 3. Gently lift up the flushing pad using its tab. Caution: Lift the flushing pad carefully as ink could fly out if it is raised with too much force.
  • Page 95 4. Hold the flushing pad at an angle and wait until the waste ink stops dripping into the receptacle beneath it. If waste ink drips into the printer, clean it up immediately. 5. Place the used flushing pad into the bag that contained the new flushing pad.

  • Page 96: Washing The White Ink Tubes (White Edition)

    6. Insert the new flushing pad into the printer as shown. Press down until you hear it click into place. Caution: Make sure you insert the new flushing pad correctly, or the print head could be damaged. 7. Close the printer cover. 8.
  • Page 97 Note: You do not need to perform tube washing for color ink. However, tube washing can help to clear clogged nozzles if they are not cleared even after performing head cleaning several times. If this is the case, try washing the tubes for the target ink. Before you clean the ink tube, you may want to have new ink cartridges handy (in case you run out of ink) and a new waste ink bottle (if a message prompts you that there is not enough free space in the current bottle).
  • Page 98 9. Place your finger in the indentation on top of the ink cartridge and pull it straight out. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get ink on the surrounding area.
  • Page 99 10. Hold a cleaning cartridge with the label side facing the side of the printer and slide it all the way into the slot. Note: Do not touch the IC chip on the top of the cartridge, or the cartridge may not be recognized or the printer may not print properly.

  • Page 100: Shaking And Replacing The Ink Cartridges

    However, the tone of the print results may differ depending on the drying conditions. Caution: For best results, always use genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties and, under certain circumstances, may cause erratic printer behavior.
  • Page 101 2. Open the cartridge cover. 3. Put your finger into the indentation on top of the ink cartridge and pull it straight out.
  • Page 102 Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get ink on the surrounding area. 4. Do one of the following: • Shake the cartridge as shown below, place it back in the printer, repeat for any other cartridges, and close the ink cover.
  • Page 103 6. Hold the cartridge with the label side facing the side of the printer and slide it all the way into the slot. Note: Make sure that the color of the ink cartridge matches with the color of the label on the printer, and that the cartridge corresponds to your printer's ink configuration (White Edition or Color Edition).

  • Page 104: Cleaning The Encoder Strip (Carriage Scale) And Replacing The Air Filter

    8. Close the ink cartridge cover. Parent topic: Maintenance Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter You see a message on the printer control panel when it is time to clean the encoder strip (carriage scale) and replace the air filter.
  • Page 105 2. Open the printer cover. 3. Let the ink cleaning solution soak into the cleaning cloth supplied with the new air filter. 4. Hold down the encoder strip (carriage scale) on the left side as shown.
  • Page 106 5. Use the soaked cleaning cloth to slowly wipe away any ink from the encoder strip (carriage scale) by moving the cleaning cloth in small motions to the right and across the length of the encoder strip (carriage scale). You do not need to clean the sections covered by the print head. Caution: Make sure that ink cleaning solution does not drip into the printer.
  • Page 107 6. Use a dry cleaning cloth to wipe away any ink cleaning solution or dust remaining on the encoder strip (carriage scale). 7. Unpack the new air filter and retain the packaging for disposing of the used air filter. Note: If you need to clean up any ink inside the printer, use only the cleaning cloth supplied with the air filter.
  • Page 108 8. Grasp the tab on the air filter and lift it up to remove it.
  • Page 109 9. Place the used air filter into the bag you retained from the new air filter. 10. Install the new air filter into the printer as shown, and press it down until you hear it click into place. Parent topic: Maintenance...

  • Page 110: Storing The Printer

    Storing the Printer If you will not use the printer for an extended period of time with the power off, you must properly prepare it for storage. Regardless of which ink configuration (White Edition or Color Edition) you are using, you must change the ink cartridges to cleaning cartridges if the planned period of non-operation is one month or more.
  • Page 111 3. Unplug the power cable. 4. Use a soft, clean cloth to carefully remove any dust or dirt from the platen. If necessary, clean the platen using a soft, clean cloth dampened with water and a small amount of detergent. Wipe off excess moisture with a dry, soft cloth.
  • Page 112 Note: To reduce ink mist buildup inside your printer, clean it regularly using a small amount of cleaning solution on a lint-free cloth. Gently clean the flat surfaces, print head cover, and inside the printer cover. Parent topic: Maintenance...

  • Page 113: Transporting The Printer

    Transporting the Printer When transporting the printer, protect it from shock and vibration by packing it using the packing materials it came with. Caution: • Leave the ink cartridges installed, or the nozzles may clog or ink may leak. • Do not tilt the printer, stand it on its side, or turn it upside down or ink may leak. •...

  • Page 114: Transportation Preparation

    Transportation Preparation Do the following before moving or transporting the printer: • Turn off the printer. • Remove all cables. • Remove the platen. • Close the fixing lever. • Remove any tools or parts from the tool storage space. •...
  • Page 115 4. Remove the waste ink tube from the tube clamp. 5. Press and hold the edge of the waste ink outlet, and pull out the left and right waste ink tubes. Note: Be careful when removing the waste ink tubes; waste ink may spill from the outlet or tube.

  • Page 116: Moving The Printer Through A Narrow Doorway

    6. Insert the waste ink outlet plugs and any other parts that were removed during printer assembly. See the Start Here sheet for more information. Parent topic: Transporting the Printer Related tasks Setting Up the Printer After Transport Moving the Printer Through a Narrow Doorway You can move the printer through a doorway that is less than 39 inches (99 cm) wide by preparing it as described here.
  • Page 117 Platen 75° angle Place the lower chassis frame edge on a padded furniture dolly, move it through the doorway, and return it to the normal carrying position. Caution: Do not set the printer flat on its end cover. Allow the edge of the lower chassis frame to take the full weight of the printer.
  • Page 118 6. Carefully remove the waste ink tube from the waste ink bottle. Make sure not to spill any ink. 7. Remove the waste ink bottle. 8. Locate the waste ink outlet plugs that came with the printer. 9. Insert the waste ink outlet plugs into the rear connectors. Make sure not to spill any ink. 10.

  • Page 119: Setting Up The Printer After Transport

    Note: Be careful when removing the waste ink tubes; waste ink may spill from the outlet or tube. 12. Insert the waste ink outlet plugs. 13. Remove the flushing pad and clean any ink underneath it. 14. Plug the drain outlet with a lint-free cloth. 15.
  • Page 120 Related tasks Performing a Nozzle Check Aligning the Print Head...

  • Page 121: Using The Control Panel Menus

    Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus USB File List Menu Settings Maintenance Menu Settings Printer Setup Menu Settings Print Logs Menu Settings Printer Status Menu Settings Administrator Menu Settings Maintenance Mode Menu Settings...

  • Page 122: Usb File List Menu Settings

    Note: If you need to access the Maintenance Mode menus on your printer, do the following: 1. Hold down the cancel button, then hold down the power button until the power light comes on. 2. Release just the power button. 3.

  • Page 123: Maintenance Menu Settings

    Setting Options Description Delete Print File List of print files in this Lets you select from a list of the print format: files saved on the connected USB memory device so you can delete the Epson_repeat_print.prn print file Caution: Deleting the print file will remove that data permanently from the USB memory device.
  • Page 124 Setting Options Description Head Cleaning Selected Nozzles or All Select to run the head cleaning utility Nozzles on either selected nozzles indicated on the nozzle check print pattern Execute (Light) (Selected Nozzles) or on all nozzles Execute (Medium) (All Nozzles) Execute (Heavy) Execute (Light): run this level of cleaning first...

  • Page 125: Printer Setup Menu Settings

    Related tasks Performing a Nozzle Check Cleaning the Print Head Washing the White Ink Tubes (White Edition) Shaking and Replacing the Ink Cartridges Replacing the Waste Ink Bottle Replacing the Head Cleaning Set Cleaning the Suction Cap Printer Setup Menu Settings Settings on the Printer Setup menu let you run print quality adjustment utilities.

  • Page 126: Print Logs Menu Settings

    Settings on the Print Logs menu let you print information about print jobs. Note: This is a simple tool for estimating ink consumption for a given print job. Epson does not warrant accuracy. Actual ink consumption varies considerably depending on such factors as software used, firmware version, image printed, print settings, substrate types, frequency of use, temperature, and variations in printer performance, and user preferences and practices.

  • Page 127: Printer Status Menu Settings

    Settings on the Printer Status menu let you display or print information about your printer's current status. Note: This is a simple tool for estimating ink consumption for a given print job. Epson does not warrant accuracy. Actual ink consumption varies considerably depending on such factors as software used, firmware version, image printed, print settings, substrate types, frequency of use, temperature, and variations in printer performance, and user preferences and practices.

  • Page 128: Maintenance Mode Menu Settings

    Setting Options Description Network Setup IP Address Setting Select how the network assigns IP addresses Auto: uses DHCP to automatically assign IP addresses Panel: lets you assign the IP Address, Subnet Mask, and Default Gateway settings manually Print Status Sheet Select to print a list of the current network settings Restore Settings...
  • Page 129 Setting Options Description Custom Various codes Use only if Epson technical support staff direct you to perform operations using this setting Sleep Mode Select to turn off automatic sleep mode or to adjust the period before which the 5 to 180 minutes...

  • Page 130: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Printer Problems Solving Printing Problems Solving Print Quality Problems Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages or icons on its LCD screen.
  • Page 131 LCD screen message Condition/solution Head Cleaning Set Life Replace the head cleaning set (wiper unit, anti-drying caps, and flushing pad). Be sure to replace all components at the same time. Replace head cleaning set. Press OK to move platen back, then start replacement.
  • Page 132 Firmware update failed. • Turn off the printer, wait for awhile, and turn on the printer again. Restart the printer. • Use Epson LFP Remote Panel 2 to try updating again. If the message appears again, contact Epson for support. Command Error...
  • Page 133 LCD screen message Condition/solution Maintenance Request A part used in the printer is nearing the end of its service life. Contact Epson for support and provide them with the displayed maintenance request code. Replace Part The error remains until you replace the requested part.
  • Page 134 Icons Description Ink cartridge status The ink cartridge status is indicated as follows: The height of the indicator corresponds to the amount of ink remaining in the cartridge. Ink is low. Make sure you have a new ink cartridge ready. The ink cartridge is expended;...

  • Page 135: Solving Printer Problems

    Solving Printer Problems Check these sections if you have problems operating your product. Printer Does Not Turn On LCD Screen Shuts Off Parent topic: Solving Problems Printer Does Not Turn On If the printer does not turn on, try these solutions: •...

  • Page 136: Nothing Prints

    Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure any interface cables are connected securely at both ends. If you have a spare cable, try connecting with the spare cable.

  • Page 137: Print Head Moves But Nothing Prints

    • Try connecting your printer to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your printer from another computer on the network. Parent topic: Solving Printing Problems Print Head Moves But Nothing Prints If the print head is moving and nothing prints, try these solutions:...

  • Page 138: Message Is Displayed After Cleaning The Encoder Strip (Carriage Scale)

    If a cleaning message is displayed on the LCD screen after you have cleaned the encoder strip (carriage scale), make sure that no dust or ink cleaner remains on the encoder strip (carriage scale). If the cleaning message appears on the LCD screen again, contact Epson for support. Parent topic:...

  • Page 139: Cannot Access The Usb Memory Device

    • If you print from a USB memory device with a slow reading speed (4.63MB per sec or less), the print head stops during printing and then continues. Use a USB memory device with a faster reading speed. Parent topic: Solving Printing Problems Related topics Printing from a USB Memory Device...

  • Page 140: Nozzle Check Pattern Prints Incorrectly

    Nozzle Check Pattern Prints Incorrectly If the nozzle check pattern does not print correctly, try these solutions: • Clean the print head and print the check pattern again. If cleaning the print head several times does not solve the problem, clean the suction cap. For White ink, also wash the tubes. •...

  • Page 141: Lines Are Misaligned

    • Adjust the platen feed. • Make sure you are using genuine Epson ink cartridges. If you use non-Epson ink cartridges, the print result may be faint, or the color of the printed image may be inaccurate because the remaining ink level is not correctly detected.

  • Page 142: Grainy Or Unclear Printout

    head, set Head Move Direction to Uni-Directional in the Garment Creator software or the printer's control panel. If lines are still visible, adjust the print quality settings in the Garment Creator software. • Parent topic: Solving Print Quality Problems Related tasks Aligning the Print Head Grainy or Unclear Printout If your printouts are grainy or unclear, try these solutions:...

  • Page 143: Ink Stains Appear Outside The Printed Areas

    • Make sure the pre-treatment solution is applied evenly, or the printed results will be uneven. • Make sure the pre-treatment solution is not too diluted. If the pre-treatment solution has been diluted too much, the solidity of the White ink is weakened and the edges of the image may be blurred. Try reducing the density of the White ink in the Garment Creator software, or make the pre-treatment solution stronger.

  • Page 144: Printer Status Or Logs Print Incorrectly

    (standard) platen. Parent topic: Solving Print Quality Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit your product's support website at epson.com/support/f2000 (U.S.) or epson.ca/support/f2000...
  • Page 145 Related references Optional Equipment and Replacement Parts...

  • Page 146: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...

  • Page 147: Mac System Requirements

    Two High-Speed USB ports compatible with USB 2.0 Specification Rear port: for computer connection Front port: for external USB device connection Display resolution XGA (1024 × 768) or higher Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 148: Printer Specifications

    Printer Specifications Printing method On-demand ink jet Nozzle configuration White ink mode: White: 720 nozzles × 2 Color: 360 nozzles × 4 colors Color ink mode: 360 nozzles × 4 colors High-speed color mode: 720 nozzles × 4 colors Resolution White: 1440 ×...

  • Page 149: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (before unpacking): –4 to 140 °F (–20 to 60 °C); within 120 hours at 140 °F (60 °C) and 1 month at 104 °F (40 °C) Storage (after unpacking): –4 to 104 °F (–20 to 40 °C);...

  • Page 150: Cleaning Cartridge Specifications

    Color White ink mode: Cyan, Magenta, Yellow, Black, White Color ink/High-speed color mode: Cyan, Magenta, Yellow, Black Expiration date Opened package: Up to 1 year from installation in printer Unopened package: See the date printed on the package; at normal temperature Temperature Operating:...

  • Page 151: Pre-Treatment Solution Specifications

    Dimensions Width: 1.57 inches (400 mm) Depth: 12 inches (305 mm) Height: 4.3 inches (110 mm) Parent topic: Technical Specifications Pre-treatment Solution Specifications Expiration date See the date printed on the package; at normal temperature Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (in package): –4 to 104 °F (–20 to 40 °C);...

  • Page 152: Safety And Approvals Specifications

    Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (in package): –4 to 104 °F (–20 to 40 °C); within 4 days at –4 °F (–20 °C) and 1 month at 104 °F (40 °C) Transporting (in package): –4 to 140 °F (–20 to 60 °C);...

  • Page 153: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Important Safety Instructions FCC Compliance Statement...
  • Page 154 ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating. •...

  • Page 155: Ink Cartridge Safety Instructions

    • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply. Click here for details.

  • Page 156: Fcc Compliance Statement

    • To insure print quality, use an ink cartridge before the date printed on its package. • Do not dismantle or alter an ink cartridge. This could damage the print head and may prevent the product from printing. • Do not drop cartridges or bump them against hard objects; otherwise, the ink may leak. •...

  • Page 157: Software License Terms

    Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code of the Bonjour Programs, contact Epson support. You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License Version1.2 or its latest version.
  • Page 158 1.4 "Externally Deploy" means:(a) to sublicense, distribute or otherwise make Covered Code available, directly or indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to provide a service, including but not limited to delivery of content, through electronic communication with a client other than You.
  • Page 159 Source Code that alter or restrict this License or the recipients' rights hereunder, except as permitted under Section 6. 2.2 Modified Code. You may modify Covered Code and use, reproduce, display, perform, internally distribute within Your organization, and Externally Deploy Your Modifications and Covered Code, for commercial or non-commercial purposes, provided that in each instance You also meet all of these conditions: (a) You must satisfy all the conditions of Section 2.1 with respect to the Source Code of the Covered...
  • Page 160 4. Larger Works. You may create a Larger Work by combining Covered Code with other code not governed by the terms of this License and distribute the Larger Work as a single product. In each such instance, You must make sure the requirements of this License are fulfilled for the Covered Code or any portion thereof.
  • Page 161 communication systems, or air traffic control machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or environmental damage. 9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL APPLE OR ANY CONTRIBUTOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE OR INABILITY TO USE THE COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A...
  • Page 162 Covered Code which have been properly granted prior to termination shall survive any termination of this License. Provisions which, by their nature, should remain in effect beyond the termination of this License shall survive, including but not limited to Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to any other for compensation, indemnity or damages of any sort solely as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy of any party.
  • Page 163 License. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. 13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the parties with respect to the subject matter hereof. This License shall be governed by the laws of the United States and the State of California, except that body of California law concerning conflicts of law.

  • Page 164: Trademarks

    Epson Store are service marks of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices...

  • Page 165: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

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