Page 1 ® ® Epson SureColor F2000 Series User's Guide...
Page 3: Table Of Contents
Contents Epson SureColor F2000 Series User's Guide ................... 9 Introduction to Your Printer........................10 Printer Features ..........................10 Optional Equipment and Replacement Parts................. 11 Notations Used in the Documentation ....................12 Printer Part Locations......................... 12 Printer Parts - Front/Top ........................ 12 Printer Parts - Inside ........................
Page 4 Printable Area..........................37 Loading the T-shirt ..........................38 Replacing the Platen ........................39 Loading a T-shirt on the Platen...................... 40 Repositioning the T-shirt ......................46 Adjusting the Height of the Platen....................47 Adjusting the Angle of the Fixing Lever..................50 Starting and Cancelling Printing ......................
Page 5 Cleaning the Suction Cap........................81 Replacing the Head Cleaning Set ...................... 86 Replacing the Wiper Unit and Anti-drying Caps................86 Replacing the Flushing Pad......................92 Washing the White Ink Tubes (White Edition) ..................96 Shaking and Replacing the Ink Cartridges ..................100 Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter........
Page 6 Print Head Moves But Nothing Prints ..................146 Platen Height Error Is Displayed While Printing................147 Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale) ........147 Printing Is Slow or Stops Intermittently ..................148 Cannot Access the USB Memory Device ..................148 Red Light Shines Inside the Printer .....................
Page 7 Software License Terms........................166 Trademarks ............................173 Copyright Notice..........................174 A Note Concerning Responsible Use of Copyrighted Materials........... 174 Copyright Attribution ........................174...
Page 9: Epson Surecolor F2000 Series User's Guide
Epson SureColor F2000 Series User's Guide Welcome to the Epson SureColor F2000 Series User's Guide. For a printable PDF copy of this guide, click here.
Page 10: Introduction To Your Printer
• UltraChrome DG pigment ink optimized for textile printing for smooth gradations and high color reproducibility • High-density white printing using White ink and pre-treatment solution developed specially for Epson pigment ink textile printers (White Edition) Easy-to-use setup and operation features •...
Page 11: Optional Equipment And Replacement Parts
You can purchase genuine Epson ink and accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Option or part Part number Cleaning cartridge (700 ml)
Page 12: Notations Used In The Documentation
Parent topic: Printer Features Notations Used in the Documentation Follow the guidelines in these notations as you read your documentation: • Warnings must be followed carefully to avoid bodily injury. • Cautions must be observed to avoid damage to your equipment. •...
Page 13 Printer cover Airflow vents Ink cartridge cover (left) Platen Moveable base Parallel adjustment plate Height adjustment lever Fixing lever Ink cartridge cover (right) Tool storage space Ink cartridges Control panel Parent topic: Printer Part Locations...
Page 14: Printer Parts - Inside
Printer Parts - Inside Encoder strip (carriage scale) Carriage shaft Flushing pad Air filter Print head Anti-drying caps Suction/cleaning cap Fabric wiper unit...
Page 15: Printer Parts - Back
Parent topic: Printer Part Locations Printer Parts - Back AC inlet Waste ink outlet (left) Tube clamp Waste ink bottle holder Waste ink bottle Waste ink tube...
Page 16: Control Panel And Lcd Screen
Waste ink outlet (right) LAN port Data light Status light USB port Air inlet Parent topic: Printer Part Locations Control Panel and LCD Screen Control Panel Buttons and Lights power light power button cancel button The LCD screen moveable base button Left arrow button Up/down arrow buttons The OK button...
Page 17 The Menu button USB memory device port start button start light maintenance button The error light LCD Screen Display Print job name USB memory device status Platen size Waste ink bottle status Ink cartridge status Total prints (current print job) Parent topic: Printer Part Locations...
Page 18: Printer Usage Guidelines
Printer Usage Guidelines Follow the guidelines in these sections as you use your printer, consumables, and print media. Using Your Printer Storing Your Printer Handling Ink and Cleaning Cartridges Handling White Ink (White Edition) Handling T-shirts (Media) Using Your Printer Follow these guidelines as you use your printer: •...
Page 19: Storing Your Printer
• To keep the print head in optimum operating condition, maintenance is performed by default when the printer is turned on. If the printer is turned on and off frequently, more ink is consumed for each maintenance operation. To reduce ink consumption, leave the power on when using the printer. Note: To keep the print head in the optimum operating condition, the ink and cleaning solution are also used in maintenance operations such as head cleaning in addition to printing.
Page 20: Handling Ink And Cleaning Cartridges
Parent topic: Printer Usage Guidelines Related references Handling White Ink (White Edition) Related tasks Storing the Printer Handling Ink and Cleaning Cartridges Follow these guidelines as you handle the ink and cleaning cartridges: • When using the 250 ml installation ink cartridges included with the printer, most of the ink is consumed during initial ink charging.
Page 21: Handling White Ink (White Edition)
reinstalled. Also make sure that the supply port is free of dust when storing cartridges (the port does not need to be capped since there is a valve inside). • Removed ink cartridges may have ink around the ink supply port, so be careful not to stain any surfaces with ink.
Page 22: Handling T-Shirts (Media)
• Remove the installed cartridges at the start of every working day or every 20 hours, and shake them well before reinstalling them. • Wash the ink tubes when a message is displayed to prevent a decline in print quality due to sedimentation in the tubes.
Page 23 • If traces of pre-treatment solution are visible, try soaking the T-shirt in water (however, the effectiveness depends on the T-shirt material). • If pre-treatment solution is applied to a white or light-colored T-shirt, the treated side may turn yellow. Print soon after applying the pre-treatment solution and wash in water.
Page 24: Basic Printing
Basic Printing Refer to these sections to learn how to perform basic print functions. Overview of the Printing Process Required Equipment Pre-treating a T-shirt Preparing Your Printer Creating Your T-shirt Design Loading the T-shirt Starting and Cancelling Printing Post-treating a T-shirt Overview of the Printing Process This section explains the basic workflow from preparing a T-shirt for printing to post-treatment after printing.
Page 25: Required Equipment
Remove the T-shirt from the printer. 8. Post-treating the T-shirt Fix the ink to the T-shirt. Parent topic: Basic Printing Related references Required Equipment Related tasks Starting a Print Job Preparing Your Printer Removing a Printed T-shirt Pre-treating a T-shirt with a Roller Pre-treating a T-shirt with a Sprayer Related topics Loading the T-shirt...
Page 26 Since the print quality cannot always be guaranteed for some types of fabric, perform a test print first. Pre-treatment solution (available from Epson) Pre-treatment solution is necessary for printing White ink (White Edition). If pre-treatment solution is not applied to the T-shirt, White ink does not image correctly or adhere to the T-shirt. Also, colors that are printed on the White ink do not develop properly.
Page 27: Pre-Treating A T-Shirt
Pre-treating a T-shirt Follow the instructions in these sections to prepare your T-shirt for printing. Pre-treatment Solution Safety Precautions Preparing the Pre-treatment Solution Diluting the Pre-treatment Solution Pre-treatment Application Guidelines Pre-treating a T-shirt with a Roller Pre-treating a T-shirt with a Sprayer Fixing the Pre-treatment Solution (Heat Press) Parent topic: Basic Printing...
Page 28: Preparing The Pre-Treatment Solution
• If pre-treatment solution gets stuck to the print head, it could cause the printer to malfunction and print quality to decline. Make sure that pre-treatment solution does not accidentally stick to the inside of the printer during maintenance and other operations. •...
Page 29 2. Pull the cap section out of the hole in the cardboard. Note: Make sure you pull the cap section out of the hole in the cardboard. If the cap is opened without being pulled out, the pre-treatment solution may spill out. 3.
Page 30 4. Remove the tap from the bag and turn the tap's handle section until the hole is visible as shown. Note: If you cannot see the hole or if the tap is damaged, contact Epson. 5. Attach the tap.
Page 31: Diluting The Pre-Treatment Solution
6. Remove the cap from the tap and turn the lever until the hole is facing down. 7. To pour the solution, tip the cardboard or the container and pour the pre-treatment solution into the desired container. 8. When you have finished pouring the solution, put the cap back on the tap. 9.
Page 32: Pre-Treatment Application Guidelines
Note: Use pre-treatment solution that is diluted more than 2 times if uneven colors occur after fixing the ink (such as layering color ink over White ink), or when pre-treatment solution leaves a trace. When fixing ink with a heat tunnel Garment color Dilution ratio All colors...
Page 33: Pre-Treating A T-Shirt With A Roller
Pre-treating a T-shirt with a Roller To prevent colored T-shirt fibers on the roller from sticking to other T-shirts, use a different roller for each color. 1. Fill the tray with diluted pre-treatment solution and dip the roller in it. 2.
Page 34: Fixing The Pre-Treatment Solution (Heat Press)
2. Place the T-shirt on a flat surface. 3. Spray the pre-treatment solution evenly over an area larger than the target print area. Note: Run a roller over the area after spraying for an even application of the pre-treatment solution. 4.
Page 35: Preparing Your Printer
The fixing conditions vary depending on the amount of pre-treatment solution used. The following guidelines are approximate. Note: If the pre-treatment solution is not completely dry after the suggested amount of time, extend the duration while carefully checking if the pre-treatment solution is dry. If traces of the pre-treatment solution are still visible, try using water to wash them off.
Page 36: Creating Your T-Shirt Design
Shaking and Replacing the Ink Cartridges Creating Your T-shirt Design After creating the data, use the Garment Creator software to transmit it to the printer. Visit your product's support website at epson.com/support/f2000 (U.S.) or epson.ca/support/f2000 (Canada) to download the Garment Creator software and utilities Follow the guidelines in these sections when creating your T-shirt design.
Page 37: Printable Area
Printable Area Platen size Printable area Large 16 × 20 inch (406 × 508 mm) Medium/medium 14 × 16 inch (356 × 406 mm) grooved Small 10 × 12 inch (254 × 305 mm) Extra small 7 × 8 inch (178 × 203 mm) Sleeve 4 ×...
Page 38: Loading The T-Shirt
Other platen sizes 0.24 inches (6 mm) Platen frame Top section Parent topic: Creating Your T-shirt Design Loading the T-shirt Refer to these sections to load your T-shirt into the printer. Replacing the Platen Loading a T-shirt on the Platen Adjusting the Height of the Platen...
Page 39: Replacing The Platen
Adjusting the Angle of the Fixing Lever Parent topic: Basic Printing Replacing the Platen You may need to replace the platen, depending on the size of the T-shirt. Note: There are five platen sizes: extra small, small, medium, large, and sleeve. The medium size platen (standard) is supplied with the printer.
Page 40: Loading A T-Shirt On The Platen
3. Align the replacement platen to fit into the holes in the moveable base and place the platen on the printer. For best results, always align the print head after replacing the platen with a different size. Parent topic: Loading the T-shirt Related concepts Print Head Alignment Loading a T-shirt on the Platen...
Page 41 2. Remove the platen frame. 3. Load the T-shirt so that the shoulders are facing the front of the printer, as shown.
Page 42 4. Smooth out the print surface so that it is flat.
Page 43 5. Replace the platen frame. Note: There may be lint on the T-shirt if you have not applied pre-treatment solution. If not removed, lint and fibers may stick to the print head and stain other areas of the print. Remove any lint using sticky tape or a lint roller, and press the fibers flat using a hard roller.
Page 44 6. Smooth out any creases. 7. Gently pull the edges of the T-shirt outside of the frame to remove any slack. Note: The printer detects the highest part of the garment surface and adjusts the height accordingly. If there are any wrinkles, creases or slack near the inside edge of the frame, a platen height error...
Page 45 may occur or print quality may decline. However, do not stretch the T-shirt so much that the printed image will be distorted. 8. Tuck the T-shirt in around the frame so that it does not drape over the movable base. 9.
Page 46: Repositioning The T-Shirt
Repositioning the T-shirt Parent topic: Loading the T-shirt Repositioning the T-shirt Under certain printing conditions or with some T-shirt materials, the print surface may swell with absorbed ink if the pre-treatment liquid is not completely dry on the T-shirt. This results in the height sensor being triggered in the middle of printing.
Page 47: Adjusting The Height Of The Platen
Parent topic: Loading a T-shirt on the Platen Adjusting the Height of the Platen If the print surface is too far from the print head, print quality declines and ink may mist on the inside of the printer. To prevent this, adjust the platen to its optimum height. As a rule, the optimum platen height is one position from the first Ready message on the LCD screen or two positions from the last Platen Height Error message.
Page 48 2. Loosen the fixing lever beneath the platen. 3. Move the height adjustment lever to adjust the height of the platen to one of these starting positions: • Standard T-shirt: 3...
Page 49 • Thick material (such as a sweatshirt): up to 8 Note: If you remove the round part of the base to print on thick fabrics, the height adjustment position numbers are no longer visible. 4. To select a different adjustment height, move the height adjustment lever to the desired position.
Page 50: Adjusting The Angle Of The Fixing Lever
5. Tighten the fixing lever and secure the height adjustment lever. You can also adjust the angle of the fixing lever, if necessary. Note: Print quality may decline if you do not tighten the fixing lever. 6. Press the moveable base button to move the platen into the printer. 7.
Page 51: Starting And Cancelling Printing
1. Pull the fixing lever to the right and adjust it to the preferred position. 2. When you reach the desired position, release the lever. Parent topic: Loading the T-shirt Starting and Cancelling Printing Refer to these sections to start or cancel your print job.
Page 52: Starting A Print Job
Starting a Print Job Cancelling a Print Job Parent topic: Basic Printing Starting a Print Job When the printer has finished receiving data, the start light turns on and you can start the print job. 1. Check that the T-shirt is loaded correctly. 2.
Page 53: Post-Treating A T-Shirt
Post-treating a T-shirt Follow the instructions in these sections to remove your T-shirt from the printer and fix the ink. Removing a Printed T-shirt Fixing the Ink Parent topic: Basic Printing Removing a Printed T-shirt After you print an image on a T-shirt, remove it from the platen frame. Because the ink has not yet been fixed to the T-shirt, do not to touch the printed surface when you handle the T-shirt.
Page 54: Fixing The Ink
2. Hold the T-shirt by the shoulders and carefully remove it from the platen; the ink is still wet and can be easily smudged. 3. Use a heat press or a heat tunnel to set the ink on the T-shirt. Parent topic: Post-treating a T-shirt Related topics...
Page 55: Fixing Conditions (Heat Press)
Fixing Conditions (Heat Press) The conditions under which you must fix the ink with a heat press differ between White ink and color ink. Make sure that you meet these conditions for fixing the ink. Optimum conditions vary depending on the type of heat press. Test and check the results in advance to determine the correct pressure.
Page 56 Parent topic: Fixing the Ink...
Page 57: Printing From A Usb Memory Device
Printing from a USB Memory Device You can save print data from Garment Creator on a USB memory device and then connect the device to the printer for printing. Note: Data on the USB memory device is saved as filename Epson_repeat_print.prn. You can save print jobs from the Garment Creator software to any location on the computer or the USB memory device.
Page 58: Connecting And Printing From A Usb Memory Device
Connecting and Printing from a USB Memory Device You can print from a USB memory device connected to your printer. 1. Make sure the power light is not flashing. Note: Do not connect or disconnect a USB memory device when the power light is flashing.
Page 59 Reset Print Count, you can clear the counter for the number of copies displayed on the control panel. 9. To print different data, press the cancel button to cancel printing the current data. Note: To delete data from a USB memory device, select Delete Print File in step 5 above, and press the up or down arrow button to select the data you want to delete.
Page 60: Printing On Thick Material
Printing on Thick Material Before printing on thick material such as sweatshirts, you may need to lower the height of the printing surface. Lower the height by an additional 0.4 inch (10 mm) by removing the round platen height indicator attached beneath the height adjustment lever before loading the thick material. Note: Also remove the round platen height indicator when using a sleeve platen.
Page 61 4. Loosen the fixing lever. 5. Remove the screw that secures the parallel adjustment plate. Keep the removed screw in a safe place.
Page 62 6. Remove the parallel adjustment plate. Note: Be careful not to drop the parallel adjustment plate; iIt is a precision component. 7. Remove the three screws inside the height adjustment lever. Keep the removed screws in a safe place.
Page 63 8. Remove the height adjustment lever. 9. Remove the round platen height indicator attached beneath the height adjustment lever. Note: After removing the round platen height indicator, the current height position is not displayed. When loading media, follow the height adjustment procedure to adjust the height.
Page 64 10. Attach the height adjustment lever. Do not attach the screws you removed in step 7. 11. Attach the parallel adjustment plate. Do not attach the screw removed in step 5.
Page 65: Installing The Round Platen Height Indicator
12. Tighten the fixing lever and secure the height adjustment lever. 13. Align the platen to fit into the holes in the moveable base and place the platen on the printer. Parent topic: Printing on Thick Material Installing the Round Platen Height Indicator To install the round platen height indicator, follow the steps for removing it in reverse order, making sure to secure it with the screws that you removed.
Page 66 When attaching the indicator, align the protrusion on the round section with the hole as shown. If you install it in an incorrect direction, the height adjustment lever does not move. Parent topic: Printing on Thick Material Related tasks Removing the Round Platen Height Indicator...
Page 67: Maintenance
Maintenance See the instructions in these sections to maintain your printer for optimum results. Maintenance Guidelines Maintenance Safety Instructions Print Head Maintenance Print Head Alignment Using the Ink Cleaning Solution Disposing of Used Consumables and Optional Parts Cleaning the Suction Cap Replacing the Head Cleaning Set Washing the White Ink Tubes (White Edition) Shaking and Replacing the Ink Cartridges...
Page 68: Maintenance Safety Instructions
Related references Optional Equipment and Replacement Parts Maintenance Safety Instructions When performing any printer maintenance procedures, follow these safety instructions: • Remove any loaded T-shirt from the printer. • Touch a metal object before starting operations to disperse any static electricity. •...
Page 69: Performing A Nozzle Check
Perform the following maintenance as necessary: • Nozzle Check: Check for clogged nozzles before large print jobs or if you have not used the printer for an extended period of time. Inspect the printed check pattern and clean the print head if you notice faint or missing areas.
Page 70 4. Make sure that the height adjustment lever is at the P position. 5. Press the maintenance button on the control panel. The Maintenance menu appears. 6. Press the up or down arrow button to highlight Nozzle Check, and press the right arrow button. 7.
Page 71: Cleaning The Print Head
• If there are gaps in the pattern, clean the print head. Note: A complete nozzle cleaning is only required if there are more than 3 nozzles missing and the gaps are adjacent to each other. Otherwise, cleaning is not required. 9.
Page 72: Print Head Alignment
3. Press the up or down arrow button to choose one of the following cleaning options: • Selected Nozzles: Select this option when you see faint printing or gaps in a specific row of nozzles in the check pattern. You can select multiple nozzle rows, if necessary. •...
Page 73 3. Press the right arrow button on the control panel to display the Settings menu. 4. Press the up or down arrow button to highlight Printer Setup, and press the right arrow button. 5. Press the up or down arrow button to highlight Head Alignment, and press the right arrow button. 6.
Page 74: Using The Ink Cleaning Solution
Parent topic: Print Head Alignment Related tasks Adjusting the Height of the Platen Related topics Loading the T-shirt Using the Ink Cleaning Solution When you need to clean ink stains around the suction cap that you cannot wipe off with a dry cleaning stick, or need to clean the encoder strip (carriage scale), use the ink cleaning solution.
Page 75 2. Pour a small amount of ink cleaning solution into the cup supplied with the maintenance kit as shown. 3. Place a cleaning stick or cleaning cloth in the ink cleaning solution and let it soak in. Make sure that the solution does not drip from the cleaning stick or cleaning cloth when you remove it from the cup.
Page 76: Disposing Of Used Consumables And Optional Parts
When handing over the pre-treatment solution to the industrial waste disposal company, make sure you include the Safety Data Sheet found on Epson's support website. Waste Ink Disposal Guidelines...
Page 77: Replacing The Waste Ink Bottle
When handing over the waste ink to the industrial waste disposal company, make sure you include the Safety Data Sheet found on Epson's support website. Parent topic: Disposing of Used Consumables and Optional Parts...
Page 78 2. Remove the waste ink tube from the used waste ink bottle and insert it into the new waste ink bottle. Be careful not to spill any ink remaining in the tube.
Page 79 3. Place the inner and outer caps you removed from the new waste ink bottle on the used waste ink bottle.
Page 80 4. Remove the used waste ink bottle from the waste ink bottle holder and insert the new bottle. Make sure the new waste ink bottle is seated correctly in the waste ink holder. Note: Verify that the waste ink tube is still inserted into the neck of the bottle. If the waste ink tube comes out of the bottle, waste ink will spill out.
Page 81: Cleaning The Suction Cap
Cleaning the Suction Cap You need to clean the suction cap every week and whenever you see a message on the LCD screen. You may also need to clean the suction cap if you experience difficulty cleaning nozzles after performing a nozzle check.
Page 82 6. If waste has built up on the suction cap, remove it with the supplied plastic tweezers. Caution: Use only the supplied plastic tweezers. Be careful not to damage the suction cap. If the suction cap is damaged, air may leak and the print head may become dry or difficult to clean.
Page 83 7. Wipe the inside of the suction cap using a thin cleaning stick. Rotate the stick as you wipe. Caution: Make sure ink cleaner does not drip onto the anti-drying caps to the right of the suction cap. If any cleaner does drip, wipe it with a dry cleaning stick. If cleaner is left on the anti-drying caps, the print head nozzles could become clogged.
Page 84 9. Wipe the top edge of the suction cap with a large cleaning stick.
Page 85 10. If necessary, remove any excess ink from the cap. 11. Close the printer cover. 12. Press the OK button. The print head returns to its normal position and the Settings menu closes. 13. Perform a nozzle check. Parent topic: Maintenance Related tasks Performing a Nozzle Check...
Page 86: Replacing The Head Cleaning Set
Replacing the Head Cleaning Set Replace the head cleaning set when you see a message on the control panel. Note: The printer warns you when the head cleaning set is running low. The printer warning system may not function properly if you do not follow the correct procedure for replacing the head cleaning set. 1.
Page 87 1. Open the printer cover. 2. Unpack the new wiper unit and retain the packaging for disposing of the used wiper unit. 3. Put on the gloves supplied with the head cleaning set.
Page 88 4. Place your fingers into the groove at the back of the wiper unit and raise it slightly as shown. 5. Grasp the wiper unit as shown and lift it out of the printer.
Page 89 6. Wrap the old wiper unit in the packaging you retained from the new wiper unit and dispose of it according to your local laws and regulations. Caution: The wiper unit is classified as industrial waste. When handing it over to the industrial waste disposal company, make sure you include the safety data sheet.
Page 90 8. Press down on the wiper unit until you hear it click into place. 9. Unpack the new anti-drying cap and retain the packaging for disposing of the used anti-drying cap. 10. Remove the cover from the new anti-drying cap.
Page 91 11. To remove the anti-drying cap from the printer, press the lever toward you as shown here, and lift out the anti-drying cap. 12. Place the cover on the old anti-drying cap and put it in the bag you retained from the new anti-drying cap.
Page 92: Replacing The Flushing Pad
13. Press the lever forward as shown, and install the new anti-drying cap, placing the holes in the anti- drying cap over the posts on the printer. 14. Close the printer cover. 15. Press the OK button. 16. Press the up or down arrow button to highlight Yes, and press the OK button. 17.
Page 93 1. Open the printer cover. 2. Unpack the new flushing pad.
Page 94 3. Gently lift up the flushing pad using its tab. Caution: Lift the flushing pad carefully as ink could fly out if it is raised with too much force.
Page 95 4. Hold the flushing pad at an angle and wait until the waste ink stops dripping into the receptacle beneath it. If waste ink drips into the printer, clean it up immediately. 5. Place the used flushing pad into the bag that contained the new flushing pad.
Page 96: Washing The White Ink Tubes (White Edition)
6. Insert the new flushing pad into the printer as shown. Press down until you hear it click into place. Caution: Make sure you insert the new flushing pad correctly, or the print head could be damaged. 7. Close the printer cover. 8.
Page 97 are not cleared even after performing head cleaning several times. If this is the case, try washing the tubes for the target ink. Before you clean the ink tube, you may want to have new ink and cleaning cartridges handy (in case you run out of ink) and a new waste ink bottle (if a message prompts you that there is not enough free space in the current bottle).
Page 98 9. Place your finger in the indentation on top of the ink cartridge and pull it straight out. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get ink on the surrounding area.
Page 99 10. Hold a cleaning cartridge with the label side facing the side of the printer and slide it all the way into the slot. Note: Do not touch the IC chip on the top of the cartridge, or the cartridge may not be recognized or the printer may not print properly.
Page 100: Shaking And Replacing The Ink Cartridges
However, the tone of the print results may differ depending on the drying conditions. Caution: For best results, always use genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties and, under certain circumstances, may cause erratic printer behavior.
Page 101 2. Open the cartridge cover.
Page 102 3. Put your finger into the indentation on top of the ink cartridge and pull it straight out. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get ink on the surrounding area. 4.
Page 103 5. Rapidly shake each new ink cartridge for about 15 seconds, then flip the cartridge over as shown and repeat. Caution: Do not touch the IC chip on the top of the cartridge; otherwise, the cartridge may not be recognized, or the printer may not print properly.
Page 104 6. Hold the cartridge with the label side facing the side of the printer and slide it all the way into the slot. Note: Make sure that the color of the ink cartridge matches with the color of the label on the printer, and that the cartridge corresponds to your printer's ink configuration (White Edition or Color Edition).
Page 105: Cleaning The Encoder Strip (Carriage Scale) And Replacing The Air Filter
8. Close the ink cartridge cover. Parent topic: Maintenance Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter You see a message on the printer control panel when it is time to clean the encoder strip (carriage scale) and replace the air filter.
Page 106 2. Open the printer cover. 3. Let the ink cleaning solution soak into the cleaning cloth supplied with the new air filter. 4. Hold down the encoder strip (carriage scale) on the left side as shown.
Page 107 5. Use the soaked cleaning cloth to slowly wipe away any ink from the encoder strip (carriage scale) by moving the cleaning cloth in small motions to the right and across the length of the encoder strip (carriage scale). You do not need to clean the sections covered by the print head. Caution: Make sure that ink cleaning solution does not drip into the printer.
Page 108 Caution: Do not pull on or rub the encoder strip (carriage scale) with too much force, or the right side may detach or the encoder strip (carriage scale) may be damaged, causing the printer to operate incorrectly. 6. Use a dry cleaning cloth to wipe away any ink cleaning solution or dust remaining on the encoder strip (carriage scale).
Page 109 8. Grasp the tab on the air filter and lift it up to remove it.
Page 110 9. Place the used air filter into the bag you retained from the new air filter. 10. Install the new air filter into the printer as shown, and press it down until you hear it click into place. Parent topic: Maintenance...
Page 111: Cleaning Around The Print Head
Cleaning Around the Print Head Clean around the print head to remove any lint or fibers that have accumulated around the print head nozzles. 1. Let the ink cleaning solution soak into a new, large cleaning stick. 2. Turn on the printer. 3.
Page 112 7. After the print head has moved to the maintenance position, place a metal or plastic tray, or paper under the print head to prevent ink from dripping onto the printer.
Page 113 8. Look into the print head below the control panel and clean around the nozzle surface with the cleaning stick. Caution: Do not touch the nozzle surface or the parts on the left side of the nozzles with the cleaning stick. A malfunction may occur. 9.
Page 114: Cleaning The Platen Path
10. Wipe the parts on the left and right of the nozzle surface. 11. When the area around the print head is clean, remove the tray or paper that you placed on the movable base. 12. Close the printer cover. 13.
Page 115 3. Open the printer cover. 4. Wipe the border of the metal on the left of the wiper unit using a soft, clean cloth dampened with water and wrung tight.
Page 116 Note: Do not apply force to the gears shown below when cleaning. A malfunction may occur.
Page 117: Storing The Printer
5. Wipe the border of the metal on the right of the flushing pad. 6. Dry off areas that you wiped with a wet cloth using a dry, soft cloth. 7. Close the printer cover. 8. Turn on the printer and perform a nozzle check. Parent topic: Maintenance Storing the Printer...
Page 118: Cleaning The Printer
Before you begin the storage operation, gather the necessary number of cleaning cartridges and two waste ink bottles. You may need new cleaning cartridges depending on the amount of solution remaining. 1. Turn on the printer. 2. Press the maintenance button. The Maintenance menu appears.
Page 119 4. Use a soft, clean cloth to carefully remove any dust or dirt from the platen. If necessary, clean the platen using a soft, clean cloth dampened with water and a small amount of detergent. Wipe off excess moisture with a dry, soft cloth. 5.
Page 120 Note: To reduce ink mist buildup inside your printer, clean it regularly using a small amount of cleaning solution on a lint-free cloth. Gently clean the flat surfaces, print head cover, and inside the printer cover. Parent topic: Maintenance...
Page 121: Moving Or Transporting The Printer
Moving or Transporting the Printer Follow the instructions in these sections to prepare and move the printer, and set it back up after moving it. When transporting the printer, protect it from shock and vibration by packing it using the packing materials it came with.
Page 122: Transportation Preparation
Transportation Preparation Do the following before moving or transporting the printer: • Turn off the printer. • Remove all cables. • Remove the platen. • Close the fixing lever. • Remove any tools or parts from the tool storage space. •...
Page 123 4. Remove the waste ink tube from the tube clamp. 5. Press and hold the edge of the waste ink outlet, and pull out the left and right waste ink tubes. Note: Be careful when removing the waste ink tubes; waste ink may spill from the outlet or tube.
Page 124: Moving The Printer Through A Narrow Doorway
6. Insert the waste ink outlet plugs and any other parts that were removed during printer assembly. See the Start Here sheet for more information. Parent topic: Moving or Transporting the Printer Related tasks Setting Up the Printer After Transport Moving the Printer Through a Narrow Doorway You can move the printer through a doorway that is less than 39 inches (99 cm) wide by preparing it as described here.
Page 125 When moving the printer through a narrow doorway, tilt it to an angle of up to 75° with the platen side up as shown. This provides clearance for a doorway as narrow as 29.6 inches (75.2 cm). Platen 75° angle Place the lower chassis frame edge on a padded furniture dolly, move it through the doorway, and return it to the normal carrying position.
Page 126 4. Remove any tools or parts from the tool storage space. 5. Remove the platen. 6. Carefully remove the waste ink tube from the waste ink bottle. Make sure not to spill any ink. 7. Remove the waste ink bottle. 8.
Page 127 11. Press and hold the edge of the waste ink outlet, and pull out the left and right waste ink tubes. Note: Be careful when removing the waste ink tubes; waste ink may spill from the outlet or tube. 12. Insert the waste ink outlet plugs. 13.
Page 128: Setting Up The Printer After Transport
Related tasks Setting Up the Printer After Transport Setting Up the Printer After Transport Follow these steps to set up the printer after moving it. See the Start Here sheet for detailed information. 1. Verify that the location is suitable for installation. 2.
Page 129: Using The Control Panel Menus
Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus USB File List Menu Settings Maintenance Menu Settings Printer Setup Menu Settings Print Logs Menu Settings Printer Status Menu Settings Administrator Menu Settings Maintenance Mode Menu Settings...
Page 130: Usb File List Menu Settings
3. To change settings in the highlighted menu, press the right arrow button. 4. Press the up or down arrow button to move through the settings. If there are additional settings, press the right or left arrow button as instructed on the screen. 5.
Page 131: Maintenance Menu Settings
Setting Options Description Head Move Direction Auto Lets you select the direction that the print head moves while printing: uni- Uni-Directional directional or bi-directional Auto: moves the print head in the direction specified in the printing software Uni-Directional: moves the print head in one direction only to improve print quality, but decrease print speed;...
Page 132 Setting Options Description Nozzle Check — Select to run the nozzle check utility and inspect the printed pattern to determine if you need to clean the print head Head Cleaning Selected Nozzles or All Select to run the head cleaning utility Nozzles on either selected nozzles indicated on the nozzle check print pattern...
Page 133: Printer Setup Menu Settings
Setting Options Description Replace White Ink Select to switch the printer from white ink mode to color mode or vice-versa (White Edition) Storage Mode Select if you have stored the printer for a long time (one month or more) so you can replace the cleaning fluid Parent topic: Using the Control Panel Menus...
Page 134: Print Logs Menu Settings
Setting Options Description Offset Head Alignment –10 to +10 Use this setting when you change the platen height but do not want to perform Head Alignment. One stop down on the platen (3 to 4 for example) is equivalent to a +3 setting. Also used for fine-tuning alignments when a spacer pad is used to raise the flat surface of the garment to be imaged...
Page 135: Printer Status Menu Settings
Note: This is a simple tool for estimating ink consumption for a given print job. Epson does not warrant accuracy. Actual ink consumption varies considerably depending on such factors as software used, firmware version, image printed, print settings, substrate types, frequency of use, temperature, and variations in printer performance, and user preferences and practices.
Page 136: Administrator Menu Settings
Setting Options Description Supply Level Select to display information about the remaining ink Head Cleaning Set Ink: select to display the amount of ink remaining in each cartridge; the level is reset automatically when you replace a cartridge Head Cleaning Set: select to display the amount of ink remaining for the head cleaning set Firmware Version...
Page 137: Maintenance Mode Menu Settings
Setting Options Description Network Setup IP Address Setting Select how the network assigns IP addresses Auto: uses DHCP to automatically assign IP addresses Panel: lets you assign the IP Address, Subnet Mask, and Default Gateway settings manually Print Status Sheet Select to print a list of the current network settings Restore Settings...
Page 138 Setting Options Description Custom Various codes Use only if Epson technical support staff direct you to perform operations using this setting Sleep Mode Select to turn off automatic sleep mode or to adjust the period before which the 5 to 180 minutes...
Page 139: Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Printer Problems Solving Printing Problems Solving Print Quality Problems Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages or icons on its LCD screen.
Page 140 LCD screen message Condition/solution Head Cleaning Set Life Replace the head cleaning set (wiper unit, anti-drying caps, and flushing pad). Be sure to replace all components at the same time. Replace head cleaning set. Press OK to move platen back, then start replacement.
Page 141 Firmware update failed. • Turn off the printer, wait for awhile, and turn on the printer again. Restart the printer. • Use Epson LFP Remote Panel 2 to try updating again. If the message appears again, contact Epson for support. Command Error...
Page 142 LCD screen message Condition/solution Maintenance Request A part used in the printer is nearing the end of its service life. Contact Epson for support and provide them with the displayed maintenance request code. Replace Part The error remains until you replace the requested part.
Page 143 Icons Description Ink cartridge status The ink cartridge status is indicated as follows: The height of the indicator corresponds to the amount of ink remaining in the cartridge. Ink is low. Make sure you have a new ink cartridge ready. The ink cartridge is expended;...
Page 144: Solving Printer Problems
Replacing the Head Cleaning Set Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter Solving Printer Problems Check these sections if you have problems operating your product. Printer Does Not Turn On LCD Screen Shuts Off Parent topic: Solving Problems Printer Does Not Turn On If the printer does not turn on, try these solutions:...
Page 145: Nothing Prints
Forgot the Network Password Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure any interface cables are connected securely at both ends. If you have a spare cable, try connecting with the spare cable.
Page 146: Print Head Moves But Nothing Prints
• Check your wired LAN router or access point to see if the LED for the port to which your printer is connected is on or flashing. If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your printer and to your router, access point, switch, or hub.
Page 147: Platen Height Error Is Displayed While Printing
If a cleaning message is displayed on the LCD screen after you have cleaned the encoder strip (carriage scale), make sure that no dust or ink cleaner remains on the encoder strip (carriage scale). If the cleaning message appears on the LCD screen again, contact Epson for support. Parent topic:...
Page 148: Printing Is Slow Or Stops Intermittently
Printing Is Slow or Stops Intermittently If printing is slow or stops in the middle of a print job, try these solutions: • Set Head Move Direction to Auto in the USB File List. • If you print from a USB memory device with a slow reading speed (4.63MB per sec or less), the print head stops during printing and then continues.
Page 149: Nozzle Check Pattern Prints Incorrectly
Ink Stains Appear Outside the Printed Areas Printer Status Sheet or Logs Print Incorrectly Parent topic: Solving Problems Nozzle Check Pattern Prints Incorrectly If the nozzle check pattern does not print correctly, try these solutions: • Clean the print head and print the check pattern again. If cleaning the print head several times does not solve the problem, clean the suction cap.
Page 150 • Adjust the platen feed. • Make sure you are using genuine Epson ink cartridges. If you use non-Epson ink cartridges, the print result may be faint, or the color of the printed image may be inaccurate because the remaining ink level is not correctly detected.
Page 151: Lines Are Misaligned
Cleaning Around the Print Head Cleaning the Platen Path Lines Are Misaligned If the vertical ruled lines are misaligned, try these solutions: • Align the print head. • Use Offset Head Alignment to fine tune registration. • You may see lines in Auto (bi-directional) print output depending on the unevenness of the shirt's surface.
Page 152: White Ink Quality Is Poor (White Edition)
Cleaning Around the Print Head Cleaning the Platen Path White Ink Quality Is Poor (White Edition) If you notice that the White ink is uneven, too dark, too light, blurry, or unclear, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 153: Ink Stains Appear Outside The Printed Areas
(standard) platen. Parent topic: Solving Print Quality Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit your product's support website at epson.com/support/f2000 (U.S.) or...
Page 154 You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems Related references...
Page 155: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
Page 156: Mac System Requirements
Two High-Speed USB ports compatible with USB 2.0 Specification Rear port: for computer connection Front port: for external USB device connection Display resolution XGA (1024 × 768) or higher Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Page 157: Printer Specifications
Printer Specifications Printing method On-demand ink jet Nozzle configuration White Edition: White: 720 nozzles × 2 Color: 360 nozzles × 4 colors Color Edition: 360 nozzles × 4 colors Resolution White: 1440 × 1440 dpi maximum Color: 1440 × 720 dpi maximum Control code ESC/P raster (undisclosed command) Platen feed method...
Page 158: Environmental Specifications
Environmental Specifications Temperature Operating: 60 to 78 °F (15 to 25 °C) Storage (before unpacking): –4 to 140 °F (–20 to 60 °C); within 120 hours at 140 °F (60 °C) and 1 month at 104 °F (40 °C) Storage (after unpacking): –4 to 104 °F (–20 to 40 °C);...
Page 159: Cleaning Cartridge Specifications
Color White Edition: Cyan, Magenta, Yellow, Black, White Color Edition: Cyan, Magenta, Yellow, Black Expiration date Opened package: Up to 1 year from installation in printer Unopened package: See the date printed on the package; at normal temperature Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (in package and after installation in printer): –4 to 104 °F (–20 to 40 °C);...
Page 160: Pre-Treatment Solution Specifications
Dimensions Width: 1.57 inches (40 mm) Depth: 12 inches (305 mm) Height: 4.3 inches (110 mm) Parent topic: Technical Specifications Pre-treatment Solution Specifications Expiration date See the date printed on the package; at normal temperature Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (in package): –4 to 104 °F (–20 to 40 °C);...
Page 161: Safety And Approvals Specifications
Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (in package): –4 to 104 °F (–20 to 40 °C); within 4 days at –4 °F (–20 °C) and 1 month at 104 °F (40 °C) Transporting (in package): –4 to 140 °F (–20 to 60 °C);...
Page 162: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
Page 163 ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating. •...
Page 164: Ink Cartridge Safety Instructions
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply. Click here for details.
Page 165: Fcc Compliance Statement
• To insure print quality, use an ink cartridge before the date printed on its package. • Do not dismantle or alter an ink cartridge. This could damage the print head and may prevent the product from printing. • Do not drop cartridges or bump them against hard objects; otherwise, the ink may leak. •...
Page 166: Software License Terms
Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code of the Bonjour Programs, contact Epson support. You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License Version1.2 or its latest version.
Page 167 1.4 "Externally Deploy" means:(a) to sublicense, distribute or otherwise make Covered Code available, directly or indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to provide a service, including but not limited to delivery of content, through electronic communication with a client other than You.
Page 168 Source Code that alter or restrict this License or the recipients' rights hereunder, except as permitted under Section 6. 2.2 Modified Code. You may modify Covered Code and use, reproduce, display, perform, internally distribute within Your organization, and Externally Deploy Your Modifications and Covered Code, for commercial or non-commercial purposes, provided that in each instance You also meet all of these conditions: (a) You must satisfy all the conditions of Section 2.1 with respect to the Source Code of the Covered...
Page 169 4. Larger Works. You may create a Larger Work by combining Covered Code with other code not governed by the terms of this License and distribute the Larger Work as a single product. In each such instance, You must make sure the requirements of this License are fulfilled for the Covered Code or any portion thereof.
Page 170 communication systems, or air traffic control machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or environmental damage. 9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL APPLE OR ANY CONTRIBUTOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE OR INABILITY TO USE THE COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A...
Page 171 Covered Code which have been properly granted prior to termination shall survive any termination of this License. Provisions which, by their nature, should remain in effect beyond the termination of this License shall survive, including but not limited to Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to any other for compensation, indemnity or damages of any sort solely as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy of any party.
Page 172 License. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. 13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the parties with respect to the subject matter hereof. This License shall be governed by the laws of the United States and the State of California, except that body of California law concerning conflicts of law.
Page 173: Trademarks
Apple, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 174: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 175 CPD-40257R1 Parent topic: Copyright Notice...

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