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Troubleshooting
If you have any trouble using the AV controller, look for
a solution in this section. If you can't resolve the issue
yourself, contact your Onkyo dealer.
If you can't resolve the issue yourself, try resetting
the AV controller before contacting your Onkyo
dealer.
To reset the AV controller to its factory defaults,
turn it on and, while holding down the [VCR/DVR]
button, press the [ON/STANDBY] button. "Clear"
will appear on the display and the AV controller
will enter Standby mode.
Note that resetting the AV controller will delete your
radio presets and custom settings.
Power
Can't turn on the AV controller
• Make sure that the power cord is properly plugged into
the wall outlet.
• Unplug the power cord from the wall outlet, wait five
seconds or more, then plug it in again.
Audio
There's no sound, or it's very quiet
• Make sure that your multichannel power amplifier is
turned on and set up correctly and connected to the AV
controller properly (page 17).
• Make sure that the digital input source is selected
properly (page 51).
• Make sure that all audio connecting plugs are pushed
in all the way (page 24).
• Make sure that the inputs and outputs of all compo-
nents are connected properly (pages 27 to 41).
• Make sure that the input source is properly selected
(page 62).
• Make sure that the speaker cables are not shorting.
• Check the volume. It can be set to
through +18.0 dB (page 62). The AV controller is
designed for home theater enjoyment. It has a wide
volume range, allowing precise adjustment.
• If the MUTING indicator is flashing on the display,
press the remote controller's [MUTING] button to
unmute the AV controller (page 64).
• While a pair of headphones is connected to the
PHONES jack, no sound is output by the speakers
(page 64).
• If there's no sound from a DVD player connected to an
HDMI IN, check the DVD player's output settings,
and be sure to select a supported audio format.
148
• Check the digital audio output setting on the con-
• With some DVD-Video discs, you need to select an
• If your turntable uses an MC cartridge, you must con-
• Make sure that none of the connecting cables are bent,
• Not all listening modes use all speakers (page 83).
• Specify the speaker distances (page 91) and adjust the
• Make sure that the speaker setup microphone is not
• The input signal format is set to PCM or DTS. Set it to
Only the front speakers produce sound
• When the DTS Surround Sensation, Stereo or Mono
• In the Mono listening mode, only the front speakers
• Check the Speaker Configuration (page 90).
Only the center speaker produces sound
• If you use the Dolby Pro Logic IIx Movie, Dolby Pro
• In the Mono listening mode, only the front speakers
• Make sure the speakers are configured correctly
The surround speakers produce no sound
• When the DTS Surround Sensation, T-D (Theater-
• Depending on the source and current listening mode,
−
−
Q dB,
81.5 dB
• Make sure the speakers are configured correctly
The center speaker produces no sound
• When the DTS Surround Sensation or Stereo listening
• In the Mono listening mode, only the front speakers
• Make sure the speakers are configured correctly
nected device. On some game consoles, such as those
that support DVD, the default setting is off.
audio output format from a menu.
nect an MC head amp, or an MC transformer.
twisted, or damaged.
individual speaker levels (page 92).
still connected.
Auto (page 111).
listening mode is selected, only the front speakers and
subwoofer produce sound.
output sound if the "Output Speaker" setting is set to
"Left / Right" (page 94).
Logic IIx Music, or Dolby Pro Logic IIx Game listen-
ing mode with a mono source, such as an AM radio
station or mono TV program, the sound is concen-
trated in the center speaker.
output sound if the "Output Speaker" setting is set to
"Center" (page 94).
(page 90).
Dimensional), Stereo or Mono listening mode is
selected, the surround speakers produce no sound.
not much sound may be produced by the surround
speakers. Try selecting another listening mode.
(page 90).
mode is selected, the center speaker produces no
sound.
output sound if the "Output Speaker" setting is set to
"Left / Right" (page 94).
(page 90).
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