General Information; Warranty Ee; Return Of Malfunction Instruments; Guidelines Or Returning Unit For Repair - "E - CLEAN Instruments PH200 Operation Manual

8 GENERAL INFORMATION
8.1 Warranty
CLEAN Instruments warrants this product to be free from significant deviations in material and
workmanship for a period of one year from the date of purchase. If repair is necessary and has not
been the result of abuse or misuse within the warranty period, please return to CLEAN Instruments
and amendment will be made without any charge. CLEAN Instruments Customer Service Center will
determine if product problem is due to deviations or customer abuse. Out of warranty products will
be repaired on a charge basis.
8.2 Return Of Malfunction Instruments
Authorization must be obtained from CLEAN Instruments Customer Service Center to issue a RIR
number before returning items for any reason. When applying for authorization, please nclude date
requiring the reason of return. Instruments must be carefully packed to prevent damage in
shipment and insured against possible damage or loss. CLEAN Instruments will not be responsible
for any damage resulting from careless or insufficient packing.
Warning: Damage as a result of inadequate packaging is the User / distributor's responsibility.
Please follow the guidelines below before transporting.
8.3 Guidelines Or Returning Unit For Repair
Use the original packaging materialif possible, when transporting back the unit for repair.
Otherwise wrap it with bubble pack and use a corrugated box for better protection. Include a brief
description of any faults suspected for the convenience of Customer Service Center, if possible.If
there are any questions, feel free to contact our Customer Service Center or distributors.
* For more new products, please feel free to contact our local distributors or log in our website.
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