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Troubleshooting
Malfunctions often have simple explanations. Please read the
following instructions before calling the after-sales service.
Repairs may only be carried out by fully trained after-sales
service technicians. Incorrect repairs to your appliance may
present considerable risks for the user.
Fault
The appliance does not work
The appliance cannot be started
The appliance does not start.
:
min. light up in the display
‚
‹‹
and
:
light up in the display
N0
‹‹
‹‹
The appliance is not operating.
cooking time light up in the display
The
¯
(fill water tank) indicator appears,
even though the water tank is full
It is difficult to engage the water tank
The liquid in the evaporator dish has fully
evaporated, even though the water tank is
full
The evaporator dish overflows
Extremely loud pumping sound during
cooking
Pumping sound during cooking
There is a "pop" noise during cooking
When you cook with steam, a lot of steam
is produced
When cooking with steam, a lot of steam is
produced repeatedly
Steam escapes from the ventilation slots
during cooking
The appliance is no longer producing
steam properly
Possible cause
The plug is not plugged into the mains
Power cut
The circuit breaker is faulty
Faulty operation
The appliance door is not fully closed
Descaling has been cancelled
and
Nx
Power cut
The rotary selector was accidentally oper-
and a
Nx
ated
The Start button was not pressed after the
setting was made
The water tank has not been inserted cor-
rectly
The detection system is not working
Rubber seal on the water tank valve
The water tank has not been inserted cor-
rectly
The feed line is blocked
The evaporator dish was not emptied after
the last cooking operation
The water tank is empty, but water is still
evaporating in the evaporator dish
The water tank has not been inserted cor-
rectly
Cold/warm effect with frozen food, caused
by the steam
The appliance is being automatically cali-
brated
The appliance is unable to calibrate itself
automatically if cooking times are too
short
Limescale has formed in the appliance
:
Risk of electric shock!
Work on the appliance electronics may only be performed by
■
a specialist.
Always disconnect the appliance from the power supply
■
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Notes/remedy
Connect the appliance to the electricity
supply
Check whether other kitchen appliances
are working
Check in the fuse box to make sure that
the fuse for the appliance is OK
Switch off the circuit-breaker for the appli-
ance in the fuse box and switch it back on
after approx. 10 seconds
Close the appliance door
Rinse the appliance twice
(see section: Cancelling descaling)
Reset the clock
(see section: Changing the clock time)
Press the
Press the
or press the
Slide in the water tank until it engages
Descale the appliance (see section: Des-
caling) and check which water hardness
has been set (see section: Setting the
water hardness range)
Lightly grease the rubber seal with lubri-
cant (order no. 636 187)
Slide in the water tank until it engages
Descale the appliance (see section: Des-
caling).
Check whether the water hardness range
is set correctly
Use the enclosed cleaning sponge to
empty the evaporator dish after every
cooking operation
Fill water tank
Slide in the water tank until it engages
This is normal
This is normal
This is normal (see section: Automatic cali-
bration)
Restore the appliance to factory settings
(see section: Basic settings) and recali-
brate the appliance (see section: First use)
This is normal
Start the descaling program
button
#
J
button to start the appliance,
button to turn it off
#
15
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