EcoFlow RIVER - Portable Power Station Manual

EcoFlow App Guide

1. EcoFlow App Download Guide
   Search for "EcoFlow" in Google Play Store or App Store to download the app. You can also scan this QR code with your phone, or you can enter the download link in your browser: https://ecoflow.com/pages/ecoflow-app
2. For more information about the App, please follow the instructions in the app or on our official websitewww.ecoflow.com.
   

Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and Privacy Policy, which you can access via the "About" section of the "User" page on the EcoFlow App or on EcoFlow Official website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/pages/privacy-policy.

1. Remaining Charge/Discharge Time
   This number indicates the remaining charge / discharge time (mins) for RIVER.
2. Battery Level Indicator
   Shows the remaining power. The icon rotates while charging. . If the remaining power is equal to 0%, the icon will flash to indicate a low battery warning. In this case, recharge the product.
3. Battery Level Percentage
   Shows the remaining power (%). If the display shows 0%, please charge RIVER immediately.
4. High Temperature Indicator
   When the temperature of the RIVER is too high, a high-temperature warning icon appears on the screen. Please cool down the product before use.
5. Low Temperature Indicator
   When the temperature of the RIVER is too low, a low-temperature warning icon appears on the screen. Please warm up the product properly before use.
6. Fan Indicator
   Shows the fan speed, which is controlled by RIVER automatically.
7. Current Input
   Shows the current input power of RIVER in watts.
8. Current Output
   Shows the current output power of RIVER in watts.
9. Overload Warning
   The overload icon appears along with a second icon indicating what part of the RIVER is in an overload condition.
   Battery Indicator
   Refers to the battery

Port Usage Indicators

j	Extra Battery Indicator	The Extra Battery icon will appear when Extra Battery is connected to the main model.
k	AC Indicator	The AC indicator icon will appear when the AC power button is turned on.
l	USB-A Indicator	The USB-A output icon will appear on the LCD display when a USB-A port is in use.
m	USB-C Indicator	The USB-C output icon will appear on the LCD display when a USB-C port is in use.
n	Car Power Output Indicator	The Car Power Output icon will appear on the LCD display when a Car Output port is in use.
o	IOT Indicator	The icon will appear when the unit is connected to the App.
p	UPS Indicator	When the SOC (State of Charge) is set in the EcoFlow App, the UPS icon will appear on the screen.

The RIVER display screen showcases different icons to indicate errors or prompts. Read the information below to understand the icons and what to do when they appear.

OVERLOAD	USB-A Overload Protection	USB-A and OVERLOAD icons flash together. Disconnect all electrical appliances and wait 10 seconds before connecting each appliance again.
	USB-C High-Temperature Protection	USB-C and High-Temperature icons flash together. Disconnect all electrical appliances and wait until RIV- ER has cooled down before connecting each appliance back.
OVERLOAD	USB-C Overload Protection	The USB-C icon and the OVERLOAD icon flash together. Disconnect electrical appliance and wait 10 seconds before adding appliance back.
RECHARGING TIME	High-Temperature Recharging Protection	Recharging Time, Battery Exclamation, and High-Temperature icons flash together. This will happen especially when you recharge the RIVER immediately after a heavy battery use. Disconnect Charging Cables and all electrical appliances and wait until RIVER has cooled down before plugging Charging Cable back in and recharging.
	High-Temperature Discharging Protection	Battery Exclamation and High-Temperature icons flash together. Turn OFF System Power and let RIVER cool down before turning the System Power back on.
RECHARGING TIME	Low-Temperature Recharging Protection	Recharging Time, Battery Exclamation, and Low-Temperature icons flash together. Disconnect Charging Cables and all electrical appliances and place RIVER in warmer place before plugging Charging Cable back in and recharging.
	Low-Temperature Discharging Protection	Battery Exclamation and Low-T emperature icons flash together. Turn OFF System Power and place RIVER in warmer place before turning the System Power back on.
RECHARGING TIME	Overload Recharging-protection	Recharging Time, Battery Exclamation, and OVER- LOAD icons flash together. Unplug the charging cables, restart the RIVER, and plug back the charging cables back in.
OVERLOAD	Overload Discharging Protection	Battery Exclamation and OVERLOAD icons flash together. Disconnect all appliances, restart the RIVER, and add each appliance back in in turn. Please note that electrical appliances must be operated within rated power.
	Communication Failure between the Main Board and BMS	Exclamation icon flashes. Restart the RIVER.
	Light stays on	Exclamation icon flashes. Restart the RIVER.
	Communication Failure between the Main Board and AC	AC icon flashes. Restart the RIVER.
OVERLOAD	Inverter Output Overload	AC and OVERLOAD icons flash together. Turn off RIVER. Unplug all appliances. Wait 10 seconds, turn System Power ON then AC Power ON and plug each appliance back in in turn. If the icons keep flashing, do not charge or discharge the unit. Please note that electrical appliances must be operated within rated power.
	Inverter High-Temperature Protection	AC and High-Temperature icons flash together. Turn off RIVER and let it cool down. Then turn System Power On and AC Power On.
	Inverter Low-Temperature Protection	The AC and Low-Temperature icons flash together. Turn off RIVER, move RIVER to a warmer place and wait for the inverter to warm up. Turn the AC Power off; the unit will automatically recover.
	Fan Blockage	Fan icon flashes. Turn the RIVER off, carefully clean, and vacuum around the fan vents on both ends of the product. Then turn the RIVER on.
OVERLOAD	Car Charger Overload	Car and OVERLOAD icons flash together. Restart RIVER, make sure all electrical appliances are used within the specified power range.
	Car Charger High-Temperature Protection	Car and High-Temperature icons flash together. Turn RIVER off and let it cool down. Turn System Power On then DC Power On.

*If the product is not operating properly or the icon keep flashing, please contact the customer support team. Do not charge the unit.

The RIVER can support a 10-25V DC input. When the input exceeds 25V, the RIVER overvoltage protection will be activated. Overvoltage may damage the product. Users should read these instructions carefully because any incorrect use of solar panels that leads to product damage will void the EcoFlow warranty.

How to Recharge the RIVER Using Solar Panels
For full step-by-step instructions about how to connect RIVER with solar panels, please refer to the Solar Panel User Guide.

1. Recommend Charging Method
   Users can connect a solar panel as shown in Example 1. DO NOT attempt to connect more than one solar panel in series.
   1. Connect the solar panel to the MC4 to XT60 Solar Charging Cable. Connect the XT60 connector to the RIVER's XT60 input port to charge the device. Users can connect up to 2 sets of solar panels in parallel to the MC4 port as shown in Example 2.
   2. If you want to connect 2 sets of solar panels, connect them with our solar MC4 parallel connection cable and connect the solar MC4 parallel connection cable to the MC4 to XT60 Solar Charging Cable. Then Connect the XT60 connector to the RIVER's XT60 input port to charge the device. The parallel connection cable is an optional accessory that is purchased separately.
      Note: The EcoFlow Solar MC4 Parallel Connection cable is an optional accessory that needs to be purchased separately. The charging methods below are with respect to using the EcoFlow 110W Solar Panel.
      Charging Method 1
      
      *Solar charging cable (MC4-XT60 adapter cable) is supplied separately.
      Charging Method 2: (Parallel Connection Only)
      
2. Connecting Third-Party Solar Panels to RIVER
   Users can buy their own third-party solar panels to power RIVER, provided that the solar panels have a standard MC4 connection and the voltage and current (10-25V DC, 12A Max) comply with the specifications of RIVER. The third-party solar panels will be able to recharge RIVER through the MC4 to XT60 cable. EcoFlow does not provide free repair services for any damage to the power station caused by third-party products.
   

RIVER Entry-level UPS Use Reminder
RIVER's X-Stream system supports an entry-level UPS function. You can use the RIVER AC socket while the RIVER is connected to an AC power source (your devices or appliances connected the RIVER AC socke t will get power from the AC power source, not the RIVER battery). When the AC power source loses power suddenly, the RIVER will switch to provide power to the devices and appliances connected to it in <30ms. This is considered as an "entry-level" grade UPS function that does not support 0ms switching.
Do not connect devices with strict uninterrupted power supply requirements. Please perform multiple tests with data servers and workstations when connecting them to RIVER. EcoFlow will not be responsible for any loss of data or equipment damage caused by failure to follow these instructions.
In accordance with the UL2743 standard, the AC outlets of the RIVER are in a double blade, ungrounded configuration, it is recommended to use the UPS function only for temporary emergency usage rather than for long-term usage. DO NOT connect the RIVER to devices or electrical appliances with bare metal when charging to avoid the risk of electric shock.

Entry-Level UPS User Guide
Users can connect the AC charging cable of RIVER to an AC power source connect a device to RIVER, and turn on the AC switch to automatically enter the entry-level UPS mode. When the AC power source is cut off, power will be supplied from the battery of RIVER immediately to power your device (as shown below).*
UPS is only applicable to electrical appliances below 600W. To avoid an Overload condition, do not attempt to power any equipment drawing more than 600W of power. EcoFlow will not be responsible for any loss of data or equipment damages caused by careless use or customers' failure to follow the instructions. Only one RIVER can conduct the UPS function; the UPS function is not available when more than one RIVER is connected together. Please follow the connection instructions below:

AC X-Boost Mode

With the built-in 600W inverter, you can use the X-Boost feature to power 600W-1200W appliances without the disruption caused by overload protection. Traditional inverters will overload when one electrical appliance with a higher rated power is connected. Meanwhile, RIVER's built-in inverter, which has the X-Boost feature, enables the powering of 600W-1200W electrical appliances. Please take note of the following when using X-Boost:

1. The X-Boost mode is enabled by default. You can use the EcoFlow App to turn this function on/off.
2. The X-Boost mode is not available in the following situations: the charging state and X-Boost mode off state.
3. When using appliances with a rated power of 600W-1200W, please connect only one appliance. When connecting more than one electrical device, the change of voltage may affect the usage of other electrical devices.

* You may use electrical appliance with heating elements and a rated power between 600W-1200W, such as hair dryers and electric kettles. But the X-Boost mode is not applicable for all electrical devices. Some devices with a rated power of 600W-1200W that have strict voltage requirements are still not compatible. Please conduct a full test to confirm before usage. It is not recommended to use the RIVER to charge heavy-duty devices, such as air conditioners, coffee machines, clothes dryer, electric camp stoves, full size refrigerators, microwaves, mowers, ovens, washing machines etc.

* Please Note: The following information has been obtained under supervised test conditions.

How to Recharge RIVER

RIVER has an AC charging port and an XT60 charging port located on the side. RIVER can be charged with a 12V car charger, solar panels, or with AC power.

Example 1:

Example 2:

Can RIVER Power Devices and Charge at the Same Time?
Yes, RIVER can power devices at the same time as charging.

RIVER FAQ

How to Clean RIVER?

RIVER is a versatile, durable power station that can be used in many types of applications. You can clean RIVER using a dry, non-abrasive cloth. Use detergent that is used for cleaning mobile phones and computer screens if you need to clean RIVER more thoroughly. DO NOT expose RIVER to excessive amounts of liquid, as doing so can damage the product or result in injury.

How to Store RIVER?

Store RIVER in a dry and cool environment, away from any abrasive objects. DO NOT store or place RIVER near water. Please turn off the RIVER and store it within its recommended use and storage temperature range. If you need to store the RIVER for a long time, please discharge the RIVER to 30%, then charge it to 85% every 3 months.

How to Use RIVER Safely?

Please use RIVER in its recommended operating temperature range. Using RIVER out of the recommended operating temperature range may cause the power station to exceed safe and effective working limits. RIVER is not waterproof. DO NOT immerse RIVER in water. Doing so will void the warranty.
If RIVER is used to power electrical devices with heating elements for over 30 minutes, such as a hairdryer, the power station will enter a high-temperature protection mode. Please wait for about 1 hour before charging the River, or using it to power devices again.

How to Upgrade RIVER Firmware?

The firmware can be upgraded using the EcoFlow App. Turn on the RIVER before firmware upgrade. It is recommended that the RIVER is connected to an AC power source or has about 50% battery level when upgrading. Please do not use RIVER to recharge your appliances and devices during firmware upgrade. For more details, please refer to "How to upgrade firmware" FAQ in the EcoFlow App.

Is RIVER compatible with RIVER Plus Extra Battery?

No. RIVER is not compatible with RIVER Plus Extra Battery, which is designed to be used with RIVER Plus only.
RIVER Plus is not compatible with RIVER Extra Battery, which is designed to be used with RIVER only.

What's in the Box

EcoFlow™ is a trademark of Shenzhen EcoFlow Technology Limited (abbreviated as "EcoFlow") and its affiliated companies.

Contact us: www.ecoflow.com