EcoFlow DELTA Max - Portable Power Station Manual

Specifications

Specifications of DELTA Max (2000)

General Info
Net Weight	Approximately 48lbs
Dimensions	19.6x9.5x12in
Capacity	2016Wh 50.4V
Wi-Fi	Supported
Output Ports
AC (x6)	Pure Sine Wave, 2400W total (surge 5000W), 120V~ 60Hz
Max Device(s) Power Supported by X-Boost	3400W
USB-A (x2)	5V 2.4A 12W Max, per port
USB-A Fast Charge (x2)	5V 2.4A 9V 2A 12V 1.5A 18W Max, per port
USB-C (x2)	5/9/12/15/20V 5A 100W Max, per port
Car Charger	12.6V 10A, 126W Max
DC5521 Output (x2)	12.6V 3A, per port
* Car charger shares power with the DC5521 output port, offering a maximum output of 126W.
Input Ports
AC Charge	X-Stream Fast Charge 1800W Max, 15A
AC Input Voltage	100-120V~ 50Hz/60Hz
Solar Charger	11-100V 13A, 800W Max
Car Charger	Supports 12V/24V Battery, Default 8A
Battery Info
Cell Chemistry	NCM
Cycle Life	800 cycles to 80%+ capacity
Protection	Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection
Environmental Operating Temperature
Optimal Operating Temperature	68°F to 86°F(20°C to 30°C)
Discharge Temperature	-4°F to 113°F (-20°C to 45°C)
Charge Temperature	32°F to 113°F(0°C to 45°C)
Storage Temperature	-4°F to 113°F (-20°C to 45°C) (optimal: 68°F to 86°F [20°C to 30°C])
* Whether the product can be charged or discharged depends on the actual temperature of the battery pack.
Additional Connections
Smart Extra Battery	Supports up to 2 DELTA Max Smart Extra Batteries (sold separately)
Smart Generator	Supported (sold separately)

Specifications of DELTA Max (1600)

General Info
Net Weight	Approximately 48lbs
Dimensions	19.6x9.5x12in
Capacity	1612Wh 50.4V
Wi-Fi	Supported
Output Ports
AC (x6)	Pure Sine Wave, 2000W total (surge 5000W), 120V~ 60Hz
Max Device(s) Power Supported by X-Boost	2800W
USB-A (x2)	5V 2.4A 12W Max, per port
USB-A Fast Charge (x2)	5V 2.4A 9V 2A 12V 1.5A 18W Max, per port
USB-C (x2)	5/9/12/15/20V 5A 100W Max, per port
Car Charger	12.6V 10A, 126W Max
DC5521 Output (x2)	12.6V 3A, per port
* Car charger shares power with the DC5521 output port, offering a maximum output of 126W.
Input Ports
AC Charge	X-Stream Fast Charge 1600W Max, 15A
AC Input Voltage	100-120V~ 50Hz/60Hz
Solar Charger	11-100V 13A, 800W Max
Car Charger	Supports 12V/24V Battery, Default 8A
Battery Info
Cell Chemistry	NCM
Cycle Life	500 cycles to 80%+ capacity
Protection	Over Voltage Protection, Overload Protection, Over Temperature Protection, Short Circuit Protection, Low Temperature Protection, Low Voltage Protection, Overcurrent Protection
Environmental Operating Temperature
Optimal Operating Temperature	68°F to 86°F(20°C to 30°C)
Discharge Temperature	-4°F to 113°F (-20°C to 45°C)
Charge Temperature	32°F to 113°F(0°C to 45°C)
Storage Temperature	-4°F to 113°F (-20°C to 45°C) (optimal: 68°F to 86°F [20°C to 30°C])
* Whether the product can be charged or discharged depends on the actual temperature of the battery pack.
Additional Connections
Smart Extra Battery	Supports up to 2 DELTA Max Smart Extra Batteries (sold separately)
Smart Generator	Supported (sold separately)

Getting Started

Product Details

LCD Screen

Battery Level Indicator: The indicator will repeatedly fill while charging. If product is at 0% charge, the indicator will flash to warn you.
Wi-Fi Status: After pressing the IOT button for 3 seconds, the Wi-Fi status will flash on the LCD screen which indicates that the product is ready for pairing. There're two ways to connect the product with the App, either directly connect to the product's hotspot or using the Internet. If the App is successfully connected to the product's hotspot, the icon will keep flashing; if it is successfully connected to the Internet, the icon will stay on.
* See Section 5 for more troubleshooting steps.

General Product Usage

Product On, Product Off, LCD Screen On

Short press the Main Power Button to turn on the product; the LCD Screen will light up and the battery level indicator icon will display.
The product enters sleep mode after 5 minutes of idle operation; the LCD Screen will automatically turn off. When the product senses any load change or operations, the LCD Screen will automatically light up. To turn the LCD Screen on or off, please short press the Main Power Button.
To power off the product, press and hold the Main Power Button.
The default product standby time is 2 hours. With other Power Buttons turned off and no other load access for 2 hours, the product will automatically shut down. The standby time can be set on the App.

USB Output Port

With the Main Power Button turned on, short press the USB Power Button to use the USB Output Port. Short press the USB Power Button again to turn it off.
With the USB Power Button on, the product will not automatically shut down.

12V DC Output Port

With the Main Power Button turned on, short press the 12V DC Power Button to use the 12V DC Output port. Short press the 12V DC Power Button again to turn it off.
With the 12V DC Power Button on, the product will not automatically shut down.

AC Output Port

With the Main Power Button turned on, short press the AC Power Button to use the AC Output ports. Short press the AC Power Button again to turn it off.
The default standby time of the AC Output port is 12 hours. Without any load access for 12 hours, the AC Power will automatically turn off.
Please turn off AC power button when not in use to save power consumption.

AC Charging

EcoFlow's X-Stream fast charge technology is specifically designed for AC charging. You can control the charging power through the AC Charge Speed Switch. When set to the top, you will have the maximum charging speed. When set to the bottom it'll be at your custom speed, which is 400W by default, customizable in the EcoFlow App. In case of unusual situations where the AC input current remains higher than 20A, the X-Stream charging input port will initiate a self-protection function, and the Overload Protection Switch on the product will automatically pop up. After confirming that there is no product failure, you can press the Overload Protection Switch to resume charging.

The charging power can be adjusted through the AC Charge Speed Switch on the back of the product. You can set the charging power range in the EcoFlow App.
Please use EcoFlow AC charging Cable for fast charging. AC Charging Cable should directly plug into 15A(or above) wall outlet. EcoFlow takes no responsibilities for any consequences caused by failures to follow instructions, including but not limited to charging with AC charging Cable.

Solar Charging

Users can connect solar panels in series as shown in the figure to recharge the product.

*Solar charging cable (MC4-XT60 adapter cable) is supplied separately.
When using an EcoFlow solar panel to charge the product, please follow the instructions that come with the solar panel.
Before connecting the solar panel, please ensure that the solar panel's output voltage is with in 100V to avoid product damages.

Car Charging

Users can recharge the product through the Car Charging Input Port. It supports 12V/24V car chargers and an 8A default charging current.
Please charge using the car charger after you've started the car to avoid failure to start due to insufficient car battery. In addition, please make sure that Car Charging Input Port and the Car Charging Cable are in good condition. EcoFlow takes no responsibilities for any losses or damages caused by failures to follow instructions.

Using Smart Extra Battery

The product can be connected with up to two Smart Extra Batteries at the same time to meet higher capacity needs. Please refer to the user manuals of DELTA Max Smart Extra Battery and Smart Generator for detailed instructions.
Extra Battery, please follow the instructions below:

1. Before connecting the product to a Smart Extra Battery, please make sure that both the product and the Smart Extra Battery are turned off.
2. After connecting the product to a Smart Extra Battery, please make sure that both of their LCD screens display an extra battery icon before using it.
3. Do not directly connect or remove the Smart Extra Battery during charging and discharging processes. If you need to connect or remove it midway, please turn off the product first.
4. Do not touch the metal terminals of the Smart Extra Battery connector with your hands or other objects. If foreign objects adhere to the metal terminals, please gently wipe them with a dry cloth.
   

APP

The EcoFlow App gives users the ability to control and monitor EcoFlow power stations remotely.
Read the EcoFlow App user guide and access the download link here: https://ecoflow.com/pages/ecoflow-app
Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and Privacy Policy, which you can access via the "About" section of the "User" page on the EcoFlow App or on the official EcoFlow website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/pages/privacy-policy

X-Boost

To avoid operation failure due to overload protection, the X-Boost feature will be automatically enabled when the total output exceeds the rated output power, which enables the product to power high wattage appliances at the rated output power.
X-Boost Tips:

1. X-Boost is enabled by default; you can enable or disable it in the EcoFlow App.
2. X-Boost is not available when the AC output is turned on in a recharging state (in bypass mode) and when X-Boost is disabled.
3. X-Boost is not applicable for all electrical appliances; it's incompatible with appliances with strict voltage requirements. Appliances with voltage protection (such as precise instruments) are not supported. X-Boost mode is more suitable for heating devices. Please conduct your own tests with your devices with X-Boost enabled.

Emergency Power Supply (EPS)

The product supports EPS. When you connect the grid power to the AC Input Port of the product through an AC Charging cable, you can power electrical devices through the AC Output Sockets (AC power will come from the grid and not the power station in this situation). In case of a sudden blackout, the product can automatically switch to the battery powered supply mode within 30ms. As a basic UPS function, this function does not support 0ms switching. Please do not connect the product to any device that requires 0ms UPS, such as data servers and workstations. Please test and confirm the compatibility before using the product. We recommend that you only charge one device at a time and avoid using multiple ones at the same time to avoid overload protection. EcoFlow takes no responsibilities for any device failures or data losses caused by failures to follow instructions.

FAQS

What battery does the product use?

It uses high-quality lithium-ion battery.

What devices can the product's AC output port power?

With high rated power and peak power, the product's AC output port can power most household appliances. Before you use it, we recommend that you confirm the power of the appliances first and ensure the power sum of all loaded appliances is lower than the rated power.

How long can the product charge my devices?

The charging time is shown on the product's LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage.

How can I know if the product is charging?

When it's charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle.

How to clean the product?

Please gently wipe it with a dry, soft, clean cloth or paper towel.

How to store the product?

Before storing, please turn off the product first, and then store it in a dry, ventilated place at room temperature. Do not place it near water sources. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months to extend its battery life.

Can I bring the product on a plane?

No.

Troubleshooting

Indicator	Problem	Solution
Icons Flash together	USB-A Overload Protection	Resume normal operation by removing the electrical device connected to the USB-A port.
Icons Flash together	USB-C Overload Protection	Resume normal operation by removing the electrical device connected to the USB-C port.
Icons Flash together	USB-C High Temperature Protection	After the product cools down, it will resume normal operation automatically.
Icons Flash together	Charge Protection High Temperature	Charging can be resumed automatically after the battery cools down.
Icons Flash together	High Temperature Discharge Protection	The power supply can be resumed automatically after the battery cools down.
Icons Flash together	Low Temperature Charge Protection	Charging can be resumed automatically after battery temperature rises above 41°F(5℃).
Icons Flash together	Low Temperature Discharge Protection	The power supply can be resumed automatically after the battery temperature rises above 10°F(-12℃).
Icons Flash together	AC Output Overload Protection	Normal operation will be resumed automatically after you remove the overloaded device and restart the product. Electrical appliances should be used within rated power. (Refer to X-Boost instructions to get more details about power limitations).
Icons Flash together	AC High Temperature Protection	Please confirm whether the fan inlet and outlet are blocked, if not, normal operation will be resumed automatically after the product temperature drops.
Icons Flash together	AC Low Temperature Protection	Normal operation will be resumed automatically after the product is used at optimum environmental temperatures.
Icon Flashes	Fan Blockage	Please check if the fan is blocked by foreign materials.
Icons Flash together	Car Charger Overload Protection	The product will resume normal operation automatically after you remove the device connected to the car charger.
Icons Flash together	Car Charger High Temperature Protection	After the product cools down, it will resume normal operation automatically.
Icon Stays On	Battery Failure	Contact EcoFlow Customer Service

If the Alarm Prompt shows on the product LCD screen during use and does not disappear after a restart, please stop using it immediately (do not try to charge or discharge).
If you require any other assitance, please contact EcoFlow Customer Service.

What's In the Box

Storage & Maintenance

1. Please use or store the product in an environment temperature between 68°F to 86°F (20°C to 30°C), away from water, heat, and other metal objects.
2. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months.
3. For safety, please do not store the product in an environment temperature higher than 113°F (45°C) or lower than 14°F (-10°C) for a long time.
4. If the remaining battery is less than 1% after you finish using the product, please recharge it to 60% before storing. If the product is left idle for a long time with severely low battery, irreversible damages may be caused to the battery cell and the product service life will be shortened.
5. If the product has been idle for too long and the battery is severely low, it will enter a deep sleep protection mode. In such case, please charge the product before using it again.