EPSON Preferred ® Limited Warranty Program for the Epson Stylus Pro 17-inch Desktop Printer ® Priority Technical Support Toll-Free Phone Number Security and Peace of Mind CPD-27475 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
This one-year limited warranty plan includes priority toll-free technical phone support and whole unit exchange or repair, when required, for your printer. Should you experience a problem with your printer, simply call the exclusive Epson Preferred toll-free number, select the technical support option, and enter your Unit ID Number as described in this booklet.
We’d like to inform you of the opportunity to extend that premium level of service through the Epson Preferred Plus Plan – Epson’s extended service contracts for the Epson Stylus Pro desktop series printers. Just purchase the Preferred Plus Plan and you’ll continue to have the same service and support we provide under the limited...
* If you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem. This phone number provides access to the same Epson Preferred Technical Support Staff as the toll-free number.
Please see below for highlights of the two service programs. When service involves the exchange of a unit or its parts, the items replaced become the property of Epson. The exchange unit or parts may be new or refurbished to the Epson standard of quality. At Epson’s option, an exchange unit may be another model of like kind and quality.
Manufacturer’s Suggested Retail Price for the printer if the defective product is not returned to Epson within 10 business days of shipment of the replacement product from Epson. If the unit is returned damaged because you have not properly packed or shipped it, you will be billed for the damage.
In case shipment of the printer for service becomes necessary, to prevent unrepairable damage to the printer, the printer should be packaged in its original box and packaging materials. If you do not have these items, you must contact Epson and Epson will supply appropriate items for your shipment.
If you need to ship the printer, repack it using the original box and packing materials. If you do not have the original box or packaging, contact Epson to arrange to obtain these. You will be charged a shipping and handling fee.
Limitation of Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement. Any action for breach of warranty must be brought within 15 months of the date of original purchase.
Exclusion of Damages. Except as provided in this written warranty, neither Epson nor its affiliates shall be liable for any loss, inconvenience, or damage. IN NO CASE SHALL EPSON OR ITS AFFILIATES OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL,...
Epson and Epson Stylus are registered trademarks of Seiko Epson Corporation. Epson Preferred and Epson Store are service marks of Epson America, Inc. © 2009 Epson America, Inc. Epson America, Inc. P.O. Box 93012 – Long Beach, CA 90809-9941- MS: 6-40...