Solving Problems
Note:
Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected
features depending on the location of purchase.
Paper Does Not Feed Properly
No Paper Feeds
The following causes can be considered.
The installation location is inappropriate.
Solutions
Place the printer on a flat surface and operate in the recommended environmental conditions.
"Environmental Specifications" on page 133
&
Unsupported paper is being used.
Solutions
Use paper supported by this printer.
"Available Paper and Capacities" on page 122
&
"Unavailable Paper Types" on page 124
&
Paper handling is inappropriate.
Solutions
Follow paper handling precautions.
"Paper Handling Precautions" on page 21
&
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not
load above the line indicated by the triangle symbol on the edge guide.
"Available Paper and Capacities" on page 122
&
Paper Feeds at a Slant
The following causes can be considered.
The installation location is inappropriate.
Solutions
Place the printer on a flat surface and operate in the recommended environmental conditions.
"Environmental Specifications" on page 133
&
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The Printer Does Not Work as Expected
>
Paper Does Not Feed Properly
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