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L310 User's Guide

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Table of Contents

   Also See for Epson L310

   Summary of Contents for Epson L310

  • Page 1 L310 User's Guide...
  • Page 3: Table Of Contents

    Contents L310 User's Guide ............................7 Product Basics ............................8 Printer Parts Locations ......................... 8 Control Panel Buttons and Lights ....................8 Printer Parts - Top ........................... 9 Printer Parts - Inside ........................10 Printer Parts - Back........................10 The Sleep Timer..........................11 Changing the Power Off Timer Setting - Windows.................
  • Page 4 Refilling Ink ..............................55 Ink Safety Precautions ........................55 Check Ink Levels ..........................56 Disabling Special Offers with Windows ..................57 Purchase Epson Ink ........................... 59 Ink Bottle Part Numbers......................... 59 Refilling the Ink Tanks ........................59 Adjusting Print Quality..........................65 Print Head Maintenance........................
  • Page 5 Cleaning the Print Head Using the Product Buttons..............70 Cleaning the Print Head Using a Computer Utility..............71 Ink Tube Flushing .......................... 73 Flushing the Ink Tubes Using a Computer Utility ..............74 Print Head Alignment ......................... 75 Aligning the Print Head Using a Computer Utility................76 Cleaning the Paper Path ........................
  • Page 6 Environmental Specifications ......................112 Notices ..............................113 FCC Compliance Statement......................113 Trademarks ............................114 Copyright Notice..........................114 A Note Concerning Responsible Use of Copyrighted Materials........... 115 Default Delay Times for Power Management for Epson Products ..........115 Copyright Attribution ........................115...
  • Page 7: L310 User's Guide

    L310 User's Guide Welcome to the L310 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 8: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Printer Parts Locations The Sleep Timer Printer Parts Locations See these sections to identify the parts on your printer. Control Panel Buttons and Lights Printer Parts - Top Printer Parts - Inside Printer Parts - Back Parent topic:...
  • Page 9: Printer Parts - Top

    Printer Parts - Top Sheet feeder Paper support Ink tank unit Output tray Paper stopper Control panel Edge guide Parent topic: Printer Parts Locations...
  • Page 10: Printer Parts - Inside

    Printer Parts - Inside Printer cover Ink tubes Ink tanks Print head in home position Parent topic: Printer Parts Locations Printer Parts - Back...
  • Page 11: The Sleep Timer

    AC inlet USB port Parent topic: Printer Parts Locations The Sleep Timer The product enters sleep mode if it is not used for a period of time. You can adjust the time period before sleep mode, but increasing the time reduces the product's energy efficiency. Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - OS X Parent topic:...
  • Page 12: Changing The Power Off Timer Setting - Os X

    You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use. 4. Click Send. 5. When you see the time you selected listed as the Current Printer Setting, click OK. Parent topic: The Sleep Timer Changing the Power Off Timer Setting - OS X...
  • Page 13 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer Settings. You see this window: 3.
  • Page 14: Loading Paper

    Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes. 1. Pull up the paper support and its extension.
  • Page 15 3. Slide the edge guide left. 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 16: Loading Paper For Photos

    5. Slide the edge guide against the paper, but not too tightly. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. •...
  • Page 17 2. Pull out the output tray and open the paper stopper. 3. Slide the edge guide left.
  • Page 18 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 5.
  • Page 19: Loading Envelopes

    Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Pull up the paper support and its extension. 2. Pull out the output tray and open the paper stopper. 3.
  • Page 20: Paper Loading Capacity

    Plain paper - Letter (8.5 × 11 inches [216 × 279 mm]) or A4 Approx. 100 sheets* (8.3 × 11.7 inches [210 × 297 mm]) ** Epson Bright White Paper ** 80 sheets Epson Presentation Paper Matte Epson High Quality Ink Jet Paper 40 sheets Epson Premium Presentation Paper Matte 20 sheets...
  • Page 21: Available Epson Papers

    ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
  • Page 22: Paper Or Media Type Settings

    For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson High Quality Ink Jet Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...
  • Page 23: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 24 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 25 5. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 26: Print Quality Options - Windows

    Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.
  • Page 27 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...
  • Page 28: Double-sided Printing Options - Windows

    Note: The surface of the paper may smear during double-sided printing. Make sure the ink has dried before reloading the paper. Double-sided Printing Options - Windows Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job.
  • Page 29: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 30 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...
  • Page 31: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 32: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 33: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 34 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
  • Page 35: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
  • Page 36: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
  • Page 37: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
  • Page 38 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
  • Page 39: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you can see the progress of your print job by double-clicking the printer icon in the Windows taskbar. You can control printing using the options on the screen. • To cancel printing, right-click on any print job and click Cancel. •...
  • Page 40: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 41: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 42: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 43: Selecting Basic Print Settings - Os X

    Printing Your Document or Photo - OS X Selecting Printing Preferences - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 44 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 45 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 46: Print Quality Options - Mac Os X

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
  • Page 47: Print Options - Os X

    Print Options - OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally.
  • Page 48: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 49: Sizing Printed Images - Os X

    Sizing Printed Images - OS X You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
  • Page 50: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 51: Printing Your Document Or Photo - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 52: Checking Print Status - Os X

    Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job and control printing. 1.
  • Page 53: Selecting Printing Preferences - Os X

    2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.
  • Page 54: Printing Preferences - Os X

    4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
  • Page 55: Refilling Ink

    Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.
  • Page 56: Check Ink Levels

    • Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels. • After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
  • Page 57: Disabling Special Offers With Windows

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
  • Page 58 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Ink Levels...
  • Page 59: Purchase Epson Ink

    Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.
  • Page 60 1. Place a sheet of paper under the ink tank area in case of spills. 2. Turn on your product. 3. Make sure the power light is on, but not flashing. 4. Unhook the ink tank unit from the product and lay it down. Note: Do not pull on the ink tubes.
  • Page 61 6. Snap off the tip of the bottle cap, but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later, if necessary. Then remove the cap, remove the seal from the bottle, and replace the cap on the bottle.
  • Page 62 7. Refill the ink tank with the correct color ink up to the upper line on the ink tank. 8. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use.
  • Page 63 9. Place the cap securely on the ink tank. 10. Repeat the previous steps as necessary for each ink color you need to refill. 11. Close the ink tank unit cover.
  • Page 64 12. Hook the ink tank unit onto the product. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions...
  • Page 65: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets...
  • Page 66: Checking The Nozzles Using The Product Buttons

    Checking the Nozzles Using the Product Buttons You can check the print head nozzles using the buttons on your product. 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3.
  • Page 67 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
  • Page 68: Checking The Nozzles Using A Computer Utility

    Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
  • Page 69 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
  • Page 70: Print Head Cleaning

    Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low.
  • Page 71: Cleaning The Print Head Using A Computer Utility

    Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.
  • Page 72 Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 6. When the power light stops flashing and remains on, you can check to see if the nozzles are clean;...
  • Page 73: Ink Tube Flushing

    3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 74: Flushing The Ink Tubes Using A Computer Utility

    Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity sooner. When you see an error message indicating that an ink pad is nearing the end of its service life, the product stops printing and you must contact Epson for support. Flushing the Ink Tubes Using a Computer Utility...
  • Page 75: Print Head Alignment

    If you don’t see any improvement, turn off the product and wait at least 12 hours. Then check the print quality again. If quality still does not improve, contact Epson for support. Parent topic: Ink Tube Flushing...
  • Page 76: Aligning The Print Head Using A Computer Utility

    Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Make sure no product lights are indicating errors. 2.
  • Page 77 You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment...
  • Page 78: Cleaning The Paper Path

    Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet.
  • Page 79: Checking The Number Of Sheets

    Checking the Number of Sheets You can view an option that displays the number of sheets of paper that have fed through the product. Checking the Sheet Counter - Windows Checking the Sheet Counter - OS X Parent topic: Adjusting Print Quality Checking the Sheet Counter - Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter.
  • Page 80: Checking The Sheet Counter - Os X

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
  • Page 81 2. Select Printer and Option Information. You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...
  • Page 82: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting Your Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 83 2. Open the printer cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  • Page 84 8. Unhook the ink tank unit and lay it down, then check to make sure that the ink tank caps are installed securely. 9. Hook the ink tank unit onto the product. 10. Close the output tray and paper support. 11.
  • Page 85 Before using the product: • Be sure to remove the tape from the print head. • Be sure to set the transportation lock to the unlocked (printing) position: If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting the Product Related concepts...
  • Page 86: Solving Problems

    Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Soporte (website available in Spanish and Portuguese only).
  • Page 87: Product Light Status

    Initial ink charging may not be complete. See the Start Here poster for power light is on instructions. ink light is on paper light is flashing The ink pads need to be replaced. You must contact Epson for support. ink light is flashing...
  • Page 88: Running A Product Check

    An error has occurred during firmware updating. Connect your product ink light is on using a USB cable and try updating the firmware again. If the error paper light is on message continues, contact Epson for support. Parent topic: Solving Problems Related references...
  • Page 89: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 90: Solving Paper Problems

    • Close any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. •...
  • Page 91: Paper Jam Problems

    • Load paper in the sheet feeder printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams, try these solutions: 1.
  • Page 92: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
  • Page 93: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again if necessary.
  • Page 94: Printing Is Slow

    5. Click the checkbox for the option that adds the shortcut icon to the taskbar. 6. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: •...
  • Page 95: Solving Page Layout And Content Problems

    Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems...
  • Page 96: Blank Pages Print

    Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.
  • Page 97: Incorrect Image Size Or Position

    • In Windows, delete all print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary.
  • Page 98: Slanted Printout

    Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. •...
  • Page 99: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 100: Faint Printout Or Printout Has Gaps

    Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Related references Available Epson Papers Paper Specifications Related tasks Transporting Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X...
  • Page 101: Grainy Printout

    Related concepts Print Head Alignment Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Refilling the Ink Tanks Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: •...
  • Page 102: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 103: Uninstalling Printing Software - Windows

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.
  • Page 104: Where To Get Help

    Visit Epson's support website at global.latin.epson.com/Soporte for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. (Website available in Spanish and Portuguese only.) Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
  • Page 105 Then call: Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil State capitals and metropolitan areas: 4003-0376 Other areas: 0800-880-0094 Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 523-5000 Other cities: 018000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570...
  • Page 106 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
  • Page 107: Technical Specifications

    • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).
  • Page 108: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 109: Printable Area Specifications

    Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the expanded printable area. Single sheets Margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.57 inches (40 mm) minimum Reduced print quality area/bottom: 1.26 inches (32 mm) minimum...
  • Page 110: Ink Specifications

    Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
  • Page 111: Interface Specifications

    Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Bottle Part Numbers Interface Specifications...
  • Page 112: Environmental Specifications

    Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 100 to 240 V model: 0.5 to 0.3 A Power consumption Printing: Approximately 10 W (ISO/IEC24712) Ready mode: Approximately 2.2 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.3 W Parent topic: Technical Specifications...
  • Page 113: Notices

    Notices Check these sections for important notices about your product. FCC Compliance Statement Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 114: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 115: A Note Concerning Responsible Use Of Copyrighted Materials

    Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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