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Solving Problems
The paper is curled.
Solutions
Place the paper on a flat surface to check if it is curled. If it is, flatten it.
The Position, Size, or Margins of the Copies are Incorrect
The following causes can be considered.
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper in the Rear Paper Feeder" on page 22
&
The size of the paper is set incorrectly.
Solutions
Select the appropriate paper size setting.
The originals are not placed correctly.
Solutions
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the
scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the
scanner glass.
"Placing Originals on the Scanner Glass" on page 28
&
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
The following causes can be considered.
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Printing, Copying, and Scanning Quality is Poor
>
Copy Quality is Poor
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