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Epson EcoTank L3211 User Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
L3211
User's Guide
o cerca il tuo prodotto tra le
migliori offerte di Stampanti
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
Epson EcoTank
NPD6449-00 EN

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Summary of Contents for Epson EcoTank L3211

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Epson EcoTank L3211 o cerca il tuo prodotto tra le migliori offerte di Stampanti User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6449-00 EN...

  • Page 2: Table Of Contents

    Contents Printing from a Computer - Windows..31 Guide to This Manual Printing from a Computer - Mac OS..48 Introduction to the Manuals....5 Printing on Envelopes.
  • Page 3 Technical Support Web Site....137 Solving Problems Contacting Epson Support....137 The Printer Does Not Work as Expected..82 Before Contacting Epson.
  • Page 4 Guide to This Manual Introduction to the Manuals......... . . 5 Searching for Information.

  • Page 5: Guide To This Manual

    > Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

  • Page 6: Printing Only The Pages You Need

    Guide to This Manual > > About This Manual Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

  • Page 7: Notes On Screenshots And Illustrations

    In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later. Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

  • Page 8: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 9: Important Instructions

    Important Instructions Safety Instructions..........10 Printer Advisories and Warnings.

  • Page 10: Safety Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Advisories And Warnings For Using The Printer

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏...

  • Page 12: Advisories And Warnings For Transporting Or Storing The Printer

    Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Transporting or Stori Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

  • Page 13: Part Names And Functions

    Part Names and Functions Part Names and Functions..........14...

  • Page 14: Part Names And Functions

    Part Names and Functions > Part Names and Functions Part Names and Functions Rear paper feeder Loads paper. Paper support Supports loaded paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Feeder guard Prevents foreign substance from entering the printer.
  • Page 15 Part Names and Functions > Part Names and Functions Scanner unit Scans placed originals. Open to remove jammed paper. This unit should usually be kept closed. Ink tank cap Open to refill the ink tank. Ink tank cover Ink tank unit Contains the ink tanks.

  • Page 16: Guide To The Control Panel

    Guide to the Control Panel Buttons and Functions..........17 Checking Lights and Printer Status.

  • Page 17: Buttons And Functions

    Guide to the Control Panel > Checking Lights and Printer Status Buttons and Functions Turns the printer on or off. Unplug the power cord after checking that the power light is off. Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.
  • Page 18 Load paper in the portrait direction. If the error cannot be cleared, contact Epson support. When the power is on or flashing ❏ After clearing the error by pressing the ❏...
  • Page 19 The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.

  • Page 20: Loading Paper

    Loading Paper Paper Handling Precautions......... . 21 List of Paper Type.

  • Page 21: Paper Handling Precautions

    Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 22: Loading Paper In The Rear Paper Feeder

    Epson Double-Sided Matte Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet Epson Double-sided Photo Quality Ink Jet Paper Loading Paper in the Rear Paper Feeder 1. Open the feeder guard and pull out the paper support.
  • Page 23 Loading Paper > Loading Paper in the Rear Paper Feeder 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.

  • Page 24: Loading Envelopes In The Rear Paper Feeder

    Loading Paper > Loading Envelopes in the Rear Paper Feeder Loading Envelopes in the Rear Paper Feeder 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load envelopes short edge first at the center of the paper support with the flap facing down. Important: Do not load more than the maximum number of sheets specified for the envelopes.

  • Page 25: Loading Various Paper

    Loading Paper > > Loading Various Paper Loading Pre-punched Paper 4. Slide the edge guides to the edges of the envelopes. Close the feeder guard after sliding the edge guides. Important: Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 5.

  • Page 26: Loading Long Papers

    Loading Paper > > Loading Various Paper Loading Long Papers Loading Long Papers When loading paper longer than legal size, store the paper support, and then flatten the leading edge of the paper.

  • Page 27: Placing Originals

    Placing Originals Placing Originals on the Scanner Glass........28...

  • Page 28: Placing Originals On The Scanner Glass

    Placing Originals > Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
  • Page 29 Placing Originals > Placing Originals on the Scanner Glass 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Related Information “Scanner Specifications”...

  • Page 30: Printing

    Printing Printing Documents..........31 Printing on Envelopes.

  • Page 31: Printing Documents

    Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper in the Rear Paper Feeder”...
  • Page 32 Printing > > Printing Documents Printing from a Computer - Windows 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7. Click OK to close the printer driver window. 8.
  • Page 33 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 34 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 35 Printing > > Printing Documents Printing from a Computer - Windows Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. 2.
  • Page 36 Printing > > Printing Documents Printing from a Computer - Windows Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, make the following settings. ❏ Document Size: Select the size of the paper you set in the application setting. ❏...
  • Page 37 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Loading Paper in the Rear Paper Feeder” on page 22 & “Printing Using Easy Settings” on page 31 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper.
  • Page 38 Printing > > Printing Documents Printing from a Computer - Windows Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1.
  • Page 39 Printing > > Printing Documents Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 40 Printing > > Printing Documents Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 41 Printing > > Printing Documents Printing from a Computer - Windows 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 42 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 43 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
  • Page 44 Printing > > Printing Documents Printing from a Computer - Windows 2. Settings, and then select the items you want to print. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number.
  • Page 45 Printing > > Printing Documents Printing from a Computer - Windows “Printing Using Easy Settings” on page 31 & Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
  • Page 46 Printing > > Printing Documents Printing from a Computer - Windows Color Universal Print is only available when the following settings are selected. ❏ Paper Type: Plain paper ❏ Quality: Standard or a higher quality ❏ Print Color:Color ❏ Applications: Microsoft® Office 2007 or later ❏...
  • Page 47 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's More Options tab, select the method of color correction from the Color Correction setting. ❏ Automatic: This setting automatically adjusts the tone to match the paper type and print quality settings. ❏...

  • Page 48: Printing From A Computer - Mac Os

    Printing > > Printing Documents Printing from a Computer - Mac OS Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
  • Page 49 Printing > > Printing Documents Printing from a Computer - Mac OS 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Select your printer. 5.
  • Page 50 Printing > > Printing Documents Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
  • Page 51 Printing > > Printing Documents Printing from a Computer - Mac OS 1. Select Layout from the pop-up menu. 2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 3. Set the other items as necessary. 4.
  • Page 52 Printing > > Printing Documents Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Select Print from the File menu or another command to access the print dialog. 2.

  • Page 53: Printing On Envelopes

    If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance. 1. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. 2. Select Color Options from the pop-up menu, and then select one of the available options.

  • Page 54: Printing Web Pages

    7. Set the other items as necessary. 8. Click Print. Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details.

  • Page 55: Copying

    Copying Copying Basics........... . 56 Making Multiple Copies.

  • Page 56: Copying Basics

    Copying > Making Multiple Copies Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

  • Page 57: Scanning

    Scanning Basic Information on Scanning........58 Scanning Originals to a Computer.

  • Page 58: Basic Information On Scanning

    Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.

  • Page 59: Recommended File Formats To Suit Your Purpose

    Recommended Resolutions to Suit Your Purpose You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning. Recommended File Formats to Suit Your Purpose Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.

  • Page 60: Scanning Originals To A Computer

    ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 10: Click the start button, and then check the Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2.

  • Page 61: Scanning From A Computer

    Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. 1. Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges...
  • Page 62 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.

  • Page 63: Maintaining The Printer

    Maintaining the Printer Checking the Ink Levels..........64 Improving Print, Copy, and Scan Quality.

  • Page 64: Checking The Ink Levels

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Checking the Ink Levels To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer. Related Information “Refilling the Ink Tanks”...
  • Page 65 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head 3. Turn the printer on while holding the button down, and then release the buttons when the power light flashes. The nozzle check pattern is printed. Note: It may take some time to start printing the nozzle check pattern.

  • Page 66: Running Power Cleaning

    This feature effects the service life of the ink pads. The ink pads reach their capacity earlier by running this feature. If the ink pads have reached the end of their service life, contact Epson Support to request replacement. Note: When the ink levels are insufficient for Power Cleaning, you cannot run this feature.

  • Page 67: Preventing Nozzle Clogging

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Aligning the Print Head Running Power Cleaning (Windows) 1. Access the printer driver window. 2. Click Power Cleaning on the Maintenance tab. 3. Follow the on-screen instructions. Running Power Cleaning (Mac OS) 1.

  • Page 68: Cleaning The Paper Path For Ink Smears

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass Aligning the Print Head - Mac OS 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 69: Cleaning The Printer

    Maintaining the Printer > Cleaning the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 70: Cleaning Spilled Ink

    Maintaining the Printer > > Saving Power Saving Power - Windows Cleaning Spilled ink If ink has been spilled, clean it up in the following ways. ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏...

  • Page 71: Saving Power - Mac Os

    Maintaining the Printer > > … Installing or Uninstalling Applications Separately Installing the Applications Separ 3. Do one of the following. Note: Your product may have the Power Off Timer feature or Power Off If Disconnected and Power Off If Disconnected features depending on the location of purchase.
  • Page 72 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to...
  • Page 73 ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...

  • Page 74: Adding The Printer (For Mac Os Only)

    Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
  • Page 75 3. To uninstall the printer driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.

  • Page 76: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com...
  • Page 77 Maintaining the Printer > Transporting and Storing the Printer 5. Make sure there are no originals on the printer. 6. Make sure to install the cap onto the ink tank securely. 7. Close the ink tank cover securely. 8. Prepare to pack the printer as shown below. 9.
  • Page 78 Maintaining the Printer > Transporting and Storing the Printer 10. Pack the printer in its box using the protective materials.
  • Page 79 Maintaining the Printer > Transporting and Storing the Printer Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏...
  • Page 80 Maintaining the Printer > Transporting and Storing the Printer Related Information “Checking and Cleaning the Print Head” on page 64 & “Aligning the Print Head” on page 67 &...

  • Page 81: Solving Problems

    Solving Problems The Printer Does Not Work as Expected........82 Checking Lights and Printer Status.

  • Page 82: The Printer Does Not Work As Expected

    Solving Problems > > The Printer Does Not Work as Expected The Printer Does Not Turn On or Off The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.

  • Page 83: Paper Does Not Feed Properly

    Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Note: Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected features depending on the location of purchase. Paper Does Not Feed Properly No Paper Feeds The following causes can be considered.
  • Page 84 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 122 & “Unavailable Paper Types” on page 124 &...

  • Page 85: Cannot Print

    Solving Problems > > The Printer Does Not Work as Expected Cannot Print Paper handling is inappropriate. Solutions Follow paper handling precautions. “Paper Handling Precautions” on page 21 & The paper is moist or damp. Solutions Load new paper. Static electricity is causing sheets of paper to stick to each other. Solutions Fan the paper before loading.
  • Page 86 Cannot Print Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check. 1. Double-click the Epson Printer Connection Checker icon on the desktop.
  • Page 87 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 88 USB connection: EPSON XXXX Series If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 89 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.

  • Page 90: Cannot Start Scanning

    If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu.
  • Page 91 1. Double-click the Epson Printer Connection Checker icon on the desktop. Epson Printer Connection Checker starts. If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker. ❏ Windows 10 Click the start button, and then select Epson Software > Epson Printer Connection Checker.

  • Page 92: Cannot Operate The Printer As Expected

    Cannot Operate the Printer as Expected Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 93 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected The print quality is set to high. Solutions Lower the quality setting. Bidirectional printing is disabled. Solutions Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

  • Page 94: Checking Lights And Printer Status

    Load A4 size paper in the rear paper feeder, and then press the button to remove the paper inside. Load paper in the portrait direction. If the error cannot be cleared, contact Epson support.
  • Page 95 The printer has started in recovery mode because the firmware update failed. 1. Connect the computer and the printer with a USB cable. 2. Visit your local Epson website for further instructions. The ink pads need to be replaced. When the...

  • Page 96: Paper Gets Jammed

    The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 97 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 2. Open the front cover. 3. Open the scanner unit until it clicks. Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction. 4.
  • Page 98 Solving Problems > > Paper Gets Jammed Removing Jammed Paper Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction. 5. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit must be closed completely before it can be opened again.

  • Page 99: Preventing Paper Jams

    ❏ Do not store the ink bottles in high or freezing temperatures. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 100: Refilling The Ink Tanks

    Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks ❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not be possible.
  • Page 101 Make sure that the color of the ink tank matches the ink color that you want to refill. 3. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink.
  • Page 102 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks 4. Check the upper line (a) in the ink tank. 5. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line.
  • Page 103 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks 6. When you have finished refilling the ink, remove the ink bottle, and then close the ink tank cap securely. Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.

  • Page 104: Printing, Copying, And Scanning Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Printout The print head nozzles may be clogged. Solutions ❏...
  • Page 105 Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper or Envelope. Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs. Colored Banding Appears at Intervals of Approximately 2.5 cm The following causes can be considered.
  • Page 106 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Blurry Prints, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head. ❏...
  • Page 107 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged. “Checking and Cleaning the Print Head” on page 64 &...
  • Page 108 Color correction has been applied. Solutions When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
  • Page 109 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Automatic to any other option. If changing the setting does not work, use any color correction method other than PhotoEnhance in Color Management.
  • Page 110 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder”...
  • Page 111 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

  • Page 112: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions ❏ Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
  • Page 113 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print head position is out of alignment. Solutions Align the print head. ❏ Windows Click Print Head Alignment on the printer driver's Maintenance tab. ❏...
  • Page 114 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged. “Checking and Cleaning the Print Head”...
  • Page 115 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper is curled. Solutions Place the paper on a flat surface to check if it is curled. If it is, flatten it. The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered.
  • Page 116 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path. “Cleaning the Paper Path for Ink Smears” on page 68 &...

  • Page 117: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it. “Placing Originals on the Scanner Glass”...
  • Page 118 Remove any trash or dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning range expands to include it. When scanning multiple originals using Epson ScanSmart, there is not enough of a gap between the originals.

  • Page 119: Cannot Solve Problem

    ❏ Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline. ❏ Make sure that there are no paper fragments left inside the printer.
  • Page 120 ❏ If you turn off the printer, wait for at least 12 hours, and if print quality has still not improved, run Power Cleaning. “Running Power Cleaning” on page 66 If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support. Related Information “Before Contacting Epson”...

  • Page 121: Product Information

    Product Information Paper Information..........122 Consumable Products Information.

  • Page 122: Paper Information

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
  • Page 123 Various other paper types Media Name Size Loading Capacity (Sheets) Epson Photo Quality Self Adhesive Sheets Commercially Available Paper Note: See the following for information on available paper types for borderless and 2-sided printing. “Paper for Borderless Printing” on page 124 “Paper for 2-Sided Printing”...

  • Page 124: Unavailable Paper Types

    Genuine Epson Paper ❏ Epson Ultra Glossy Photo Paper (10x15 cm (4x6 in.) ) ❏ Epson Premium Glossy Photo Paper (10x15 cm (4x6 in.), 16:9 wide size(102x181 mm)) ❏ Epson Premium Semigloss Photo Paper (10x15 cm (4x6 in.) ) ❏ Epson Photo Paper Glossy (10x15 cm (4x6 in.) ) ❏...

  • Page 125: Consumable Products Information

    The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 126: Software For Printing

    Product Information > > Software Information Software for Printing Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 127 Access the printer driver window. Click the Maintenance tab. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 128 Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also perform image correction and adjust the position while viewing a preview of your document. You can also brighten up your images by adding text and stamps wherever you like.

  • Page 129: Software For Scanning

    Software Information Software for Package Creation ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs or Programs > Epson Software > Epson Photo+. Starting on Mac OS Select Go > Applications > Epson Software > Epson Photo+.

  • Page 130: Software For Updating

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 131: Scanner Specifications

    Product Information > > Product Specifications Scanner Specifications Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Printing with borders 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.) 37.0 mm (1.46 in.) Borderless printing 44.0 mm (1.73 in.)

  • Page 132: Interface Specifications

    Product Information > > Product Specifications Electrical Specifications Resolution 600 dpi (main scan) 1200 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏...

  • Page 133: Environmental Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption L3200 Series Power Supply Rating AC 100-240 V AC 220-240 V...

  • Page 134: System Requirements

    The following model is CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity C634J Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
  • Page 135 Product Information > > Regulatory Information Restrictions on Copying ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏...

  • Page 136: Where To Get Help

    Contacting Epson Support........

  • Page 137: Technical Support Web Site

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 138: Help For Users In Singapore

    ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg...

  • Page 139: Help For Users In Vietnam

    Where to Get Help > > Contacting Epson Support Help for Users in Indonesia ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
  • Page 140 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail SEMARANG Epson Sales and Komplek Ruko Metro Plaza Block C20 Jl. MT 024 8313807 / 024 8417935 Service Semarang Haryono No. 970 Semarang -JAWA TENGAH esssmg@epson-indonesia.co.id;...
  • Page 141 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail JEMBER Epson Service JL. Panglima Besar Sudirman Ruko no.1D 0331- 488373 / 486468 Center Jember Jember-Jawa Timur (Depan Balai Penelitian jmr-admin@epson-indonesia.co.id;...

  • Page 142: Help For Users In Malaysia

    Where to Get Help > > Contacting Epson Support Help for Users in Malaysia Province Company Name Address Phone E-mail DENPASAR EPSON SALES AND JL. MAHENDRADATA NO. 18, DENPASAR - 0361- 3446699 / 9348428 SERVICE Denpasar BALI dps-admin@epson- indonesia.co.id; dps- technical@epson-indonesia.co.id...

  • Page 143: Help For Users In India

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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L3200 seriesL3210 series

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