Frequently Asked Questions - Supermicro X5DEE-M User Manual

1. Please go through the 'Troubleshooting Procedures' and 'Frequently
Asked Question' (FAQ) sections in this chapter or see the FAQs on our
website (http://www.supermicro.com/TECHSUPPORT/TechSupport.htm)
before contacting Technical Support.
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/techsupport/download.htm.
Note: Not all BIOS can be flashed depending on the modifications
to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
•Motherboard model and PCB revision number
•BIOS release date/version (this can be seen on the initial display when
your system first boots up)
•System configuration
An example of a Technical Support form is on our web site at
http://www.supermicro.com/techsupport/contact_support.htm.
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can
be reached by e-mail at support@supermicro.com or by fax at:
(408) 503-8000, option 2.
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Frequently Asked Questions

Question: What are the various types of memory that my mother-
board can support?
Answer: The X5DE8-GG/X5DEI-GG/X5DEE-M has four 184-pin DIMM slots
that support up to 4 GB of registered ECC PC2100/1600 (DDR-266/200) DDR
SDRAM modules. It is strongly recommended that you do not mix memory
modules of different speeds and sizes.
memory and PC100/133 SDRAM modules are not supported.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are
experiencing no problems with your system. Updated BIOS files are located
on our web site (http://www.supermicro.com).
warning message and the info on how to update your BIOS on our web
site. Also, check the current BIOS revision and make sure it is newer than
Chapter 3: Troubleshooting
Unbuffered SDRAM, non-ECC
Please check our BIOS
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